Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
80% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
3.4 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Fantastic and friendly service

Posted Feb 26, 2014 on Hotels.com
The place is very comfortable, and the host and workers were all very helpful and nice. Had a great time staying here. But the heater in the room was set at quite a low temperature, and there isn't any television in the room.
5 out of 5
Recommended
by Jason from Singapore

Awesome host

Posted Dec 11, 2013 on Hotels.com
We had a wonderful stay at Family & Friends. It was a pretty quiet week when we were there. Although we booked a family room, we were given the whole floor as there was no other guest on the same level. We had the kitchen, bathroom, living room to ourselves. Like the entire apartment! The place was very clean, convenient and warm in such cold weather. The one thing I do dread going into is the bathroom... very cold! The rest of the unit is warm and toasty :) The weather was about 2 to -4 when we were there so I guess it's unavoidable. We love the breakfast time. They have very simple and nice breakfast every morning. This is the time where we had lovely chats with Ellie & Lynette. Both beautiful ladies were very helpful. Any questions that they were not sure of, they would immediately googled for us! As Ellie was there most of the time we were there, we would like to say a special thank you to her for the very warm stay you had extended to us! Thank you Ellie! Your recommendation for the beef ribs bbq was excellent! Also Lynette, who walked us to a restuarant the first night we were there even though she was not dressed for such cold weather. She even helped us ordered the food as it was a very local place. That is awesome service! Thanks and all the best to your new extension of the guesthouse!
3 out of 5
Recommended
for Getaway With Friends
by A verified traveler

just average

Posted Jun 4, 2013 on Hotels.com
1. Location : takes about 10mins walking distance to the Hongdae staion, it's seriously inconvinience when you're carrying luggage alone as the roads are bumpy. 2. Service : basically there's no hotel service to talk about, the housekeeper cleans the common area only. And most importantly, they CHARGE a lot of things, like locker, power plug, washing machine... 3. Comfort : we have to share a bath room with others, and you may even have to share with men, which is really inconvient. the room is super squeezing as well, whereby we cant even put our luggage in the room. 4. Surrounding : you can hear the neughbours talking clearly, sometimes even shouting happens.
3 out of 5
by A verified traveler

Great location, lovely owner, but will you sleep?

Posted May 1, 2013
We chose this hostel because of the other reviews we had read. First, there is no question that Lynette is a lovely owner. She is friendly, speaks great English, and is willing to help where possible. The hostel is also clean and in a great location, about 10 minutes walk from the main street in Hongdae. There were, however, from our perspective two downsides. The first was that the room did not have any means of blocking out light. There was a blind, but it was white and did not block out the sunlight. This means that from about 5.30am, sunlight streams into the room. Bring an eye mask if you do not sleep in daylight. The second was that the layout of the hostel means that the communal areas are outside each room. This is not a hostel with a central area downstairs away from bedrooms (where people can be noisy as they like) and quieter bedroom areas. During our stay, the twin room opposite was inhabited by a family of four. Inevitably, given that they could not reasonably spend all their time in their room, they spent their time in the communal areas being noisy. Again, if you are prepared for this, then it may not bother you at all. However, I do think that it is preferable for owners to limit the number of people in rooms, so that disturbance is less likely. The noise and the light in the room meant that we struggled to sleep for our stay. I should say that Lynette was kind enough to let us leave the hostel early and of course she cannot be responsible for noisy guests
5 out of 5
Recommended
for Everyone
by Raymond from Singapore

Hotel experience

Posted Apr 29, 2013
Pros: Location
The hotel's lady boss, Lynette is very friendly and helpful. She can also speak English fluently and she inform us of all the locations in the itinerary. Overall, i will recommend others to stay in the hotel. The hotel is near to the hong aik university station, it is only 5 minutes walk from the station to the hotel thus it is very convenient. Foremost important is that the room is clean and comfortable.