Ratings based on 157 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.3 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Personal Event
by Jacob from Calgary, AB

good price but nothing spectacular

Posted Jun 16, 2014 on Hotels.com
overall good experience. The room was a bit dirty (carpet was old and very stained). The staff did not speak much English but the location was ok.
3 out of 5
for Everyone
by Sharon

Hotel is in good location

Posted Jun 12, 2014
Pros: Location, Breakfast and bathroom facilities.
Cons: If Hotel want more international visitors, they should have staff that speaks and understand English. Maybe have a kitchen to cater for other meals.
The hotel is in a good location, close to everything, it sits in a quiet side street. The Hotel was pleasant and cosy. Our room had a double bed and a large single bed. We were impressed with the toilet with remote control and a set of functions, which were presented in pictures for convenience. The buffet breakfast was provided, good menu, good selection of local and international cuisine. Staff was nice but limited English. When asked for suggestions on where to eat outside the hotel, (as only breakfast was provided at the hotel and it was not open for any other meals) the hotel staff did not understand and we had to search for a place to eat ourselves. We didn't find many choices nearby but luckily found pizzeria, which was satisfactory enough.
3 out of 5
by Frequent traveller from Singapore

Good Location

Posted May 26, 2014 on Hotels.com
Overall OK, the actual name on the building is Sutton Hotel. Location is very good, remmeber to ask for the cable as the wireless is not working (very weak signal). toilet is clean and new but airconditiong still have room for improvement.
4 out of 5
for Families
by A verified traveler

Not bad

Posted May 8, 2014 on Hotels.com
The location was reasonably convenient, equal distance from two metro stations (which means that you would still need to walk a bit to get there). Hardware stores nearby were a little strange, but the stream outside was nice. Room reasonably clean but there were a few small flying insects which probably flew in when the window was open. The safe in the room was not working when we arrived but the reception was quick to send someone to fix it. Breakfast was ok, limited choices but quality reasonably good. Not any facilities to speak of, but Seven Eleven was just downstairs so no problem in buying snacks during the night. For the price we paid it was quite good value for money, manage your expectations and everything should be fine.
3 out of 5
by A verified traveler

Good location, but.... AC does not work

Posted Apr 28, 2014 on Hotels.com
Location of hotel is very convenient. However, comfortness at the hotel room is very poor. The AC does not work regardless of how low you turn it, the rooms are small and tight. The breakfast buffet offers very little choices.
3 out of 5
by vincent from sydney

good service

Posted Apr 28, 2014 on Hotels.com
the hotel is reasonable in price and quality but doesn't have air-con so very stuffy during winter/ autumn
4 out of 5
for Getaway With Friends
by Neom from Singapore

Comfortable stay

Posted Apr 22, 2014 on Hotels.com
Feel very relax and comfort in the area. Eatery and convenient store is nearby. Can walk or jog along Cheonggyecheon Stream sidewalk with clear water flowing beside. The stream can lead to place like Dongdaemun, etc.
3 out of 5
by geez... from singapore


Posted Apr 22, 2014
Pros: location
Cons: only if the staffs were sincere in responding and handling to situation.
Like as mentioned in others' posts, many staffs' attitudes not sincere and helpful. only encounter a lady who is sincere. the room wifi signal was terrible and staffs said it was due to presence of many hotel customers. Room was noisy due to facing construction and nothing could be done, except not to stay in the room. We went another nearby hotel for info, and the staffs were contrastingly sincere and helpful.
2 out of 5
by businesswoman

noisy dirty room

Posted Apr 21, 2014
after complaining no reply from hotel staff & they dont give reasonable answer except they are sorry, what can i do with sorry
4 out of 5
for Everyone
by Max from BC, Canada

Location of the hotel is very good.

Posted Apr 20, 2014
Cons: It might be time to change the room carpet.
Location: The location is great, it is near subway station and bus stops. There is a river in front of the hotel and you could walk down and enjoy the nature.
The location of the hotel is very good. Once you figured your position, it only took us less than 5 mins to walk to the hotel from the airport express bus stop. The hotel is in front of a little river, so you would walk down and enjoy the nature. The walk to Myeondong shopping district is only 15 mins and to Subway station is only 5 mins. Buffet breakfast is included in our reservation, the breakfast is good.so we highly recommended this arrangement. The room size is good but lack of closet space. We had two bottles of water (complimentary) so it was very convenience. The only negative is the cleaniness of the room carpet, it is old. I would stay here again.