Ratings based on 63 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
97% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by gerry from Derbyshire

Good hotel in an excellence location

Posted Jun 16, 2014
Pros: location
Cons: No, it all works
Location: It is very near COEX, which has department stores and shops.
This is my 3rd stay at this hotel. I really like the hotel location, the rooms are clean and functional. The staff are amazingly helpful. My only dislike, is the prefab bathroom, which feels like a "pod" in your room. I will be staying there again.
Comment from Hotel Management
Jun 24, 2014 by IBIS GM, Hotel Management
Dear Gerry Thank you very much for taking your time to share your experience regarding Ibis Ambassador Seoul Gangnam. It is all our staff's great pleasure to hear that you were satisfied with our hotel and service. Regarding the bathroom, we are planning to have renovation from next year. We will design the room & bathroom more efficiently so all the guests can be satisfied. Thank you again for staying with us and wish your next stay would be better than the previous one.
Comment from Hotel Management
Jun 23, 2014 by IBIS GM, Hotel Management
Dear Gerry, Thank you for the great review of our hotel! Regarding the bathroom, we are planning to have renovation from next year, and we are going to try our best to design the room more functionally to meet guests' expectation. We are glad that you enjoyed your stay and hope to see you again very soon.
2 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jun 5, 2014 on Hotels.com
Comment from Hotel Management
Aug 16, 2014 by IBIS GM, Hotel Management
Dear Guest Thank you very much for taking your time to share your feedback. We do apologize that our service was not good enough to meet your expectation. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
3 out of 5
Recommended
for Everyone
by Dr J S Khurana from India

Nice but not very comfortable

Posted May 22, 2014
I hope they should improve on the whole .Expensive for the amount they are charging
Comment from Hotel Management
May 22, 2014 by IBIS GM, Hotel Management
Thank you very much for taking your time to share your experience at Ibis Ambassador Seoul Gangnam. We are very sorry that your experience did not meet your expectation. We will share your comment and try our best to provide better service with reasonable price. Thank you again for staying with us and wish your next stay is much better than previous one. Thank you.
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted May 10, 2014 on Hotels.com
4 out of 5
Recommended
for Personal Event
by bling89

Great for a 3 star hotel.

Posted May 8, 2014 on Hotels.com
The room was comfy and clean. Staff was friendly and helpful. Location wise from the main city is a bit of a travel as I have to walk to Seullong or Samseong station which takes 30 minutes to get to the city.
Comment from Hotel Management
Jul 12, 2014 by IBIS GM, Hotel Management
Thank you very much for leaving your experience regarding our hotel. It is our great pleasure to hear that you were satisfied by our hotel. We will keep on providing great services to our sincere guests. Thank you for staying with us and wish to meet you near future.
5 out of 5
Recommended
for Business Travelers
by Hikari99 from Singapore

Great Clean Hotel

Posted Apr 30, 2014 on Hotels.com
Clean, nice and confortable room. Great location near to Gangnam business area. Near to COEX. Convenient to get to and fro from Incheon Airport to the hotel as there is a Airport Limousine Bus stop diagonally in front of the hotel. Staffs speaks good English.
Comment from Hotel Management
Jul 19, 2014 by IBIS GM, Hotel Management
Dear Hikari99 Thank you very much for sharing your experience regarding our hotel. It is our great pleasure to hear that you were satisfied by the location, room and staffs. We will keep up and will do our best to provide better service. Thank you again for staying with us and looking forward to seeing you near future.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 9, 2014 on Hotels.com
Comment from Hotel Management
Jul 26, 2014 by IBIS GM, Hotel Management
Thank you very much for taking your time to rate us. We always try our best to provide good service with reasonable price to our sincere guests. However, this time our effort was not enough. We will share your comment and try to enhance the quality of our service. Thank you again for staying with us and wish to meet you near future. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in gangnam

Posted Mar 28, 2014
Friendly staff, clean rooms. Good location very close to COEX and subway station.
Comment from Hotel Management
Oct 4, 2014 by IBIS GM, Hotel Management
We very much appreciate your comments regarding your stay at the Ibis Seoul Ambassador Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Min-sook CHO General Manager
Comment from Hotel Management
Oct 4, 2014 by IBIS GM, Hotel Management
Thank you very much for leaving such a nice comment on Expedia. We will keep on doing our best to provide you more value and good service. Your comment will enhance the motivation of all our team. Thank you again for staying with us and wish to meet you near future.
Comment from Hotel Management
Mar 31, 2014 by IBIS GM, Hotel Management
We very much appreciate your comments regarding your stay at the Ibis Seoul Ambassador Gangnam. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Min-sook CHO General Manager
Comment from Hotel Management
Mar 31, 2014 by IBIS GM, Hotel Management
Thank you very much for leaving such a nice comment on Expedia. We will keep on doing our best to provide you more value and good service. Your comment will enhance the motivation of all our team. Thank you again for staying with us and wish to meet you near future.
4 out of 5
Recommended
for Business Travelers
by Paul from Geoje

Posted Jan 23, 2014 on Hotels.com
Does what it says on the tin, over £100/night cheaper than the JW Marriott, Ritz Carlton or Novotel Ambassador all of which I've stayed in before. Very convenient for the KAL Limousine Bus 6704 to Incheon which stops just across the road.
Comment from Hotel Management
Feb 11, 2014 by IBIS GM, Hotel Management
Dear Paul Thank you very much for sharing your comment. As you mentioned, we are trying our best to provide good service with reasonable price at all the time. If you were travelling for business, you would feel even better. The KAL limousine bus is one of our good points for those who are coming from Incheon airport. You can easily access from the airport with reasonable price(16,000KRW). Thank you for staying with us and hope to see you near future. Best regards Min-sook CHO General Manager
Comment from Hotel Management
Feb 11, 2014 by IBIS GM, Hotel Management
Dear Paul Thank you very much for leaving a comment regarding Ibis Ambassador Gangnam. Reasonable price and good transportation system is one of our advantages. Hope you had great time in Seoul. Thank you.
4 out of 5
Recommended
by A verified traveler

Great location

Posted Jan 5, 2014 on Hotels.com
It's a bit old but compare with price, I was satisfied. It was clean and there are coffeeshop, 24hrs convenient store and restaurant nearby. 7min walking distant from a subway station and walking distant from central airport. But if you looking for the place to see around, it's not a good place for since it is in a business district.
Comment from Hotel Management
Feb 12, 2014 by IBIS GM, Hotel Management
Thank you very much for sharing your comment regaring our hotel. It is true that hotel's location is a little far from city center, however you can find lots of fun as well in Gangnam area. Also thanks to convenient transportation system, you can reach to center within 30minutes by subway. Thank you very much.