Ratings based on 248 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by C. Redfield from Toronto, Canada

Very convenient location

Posted Apr 17, 2014
Pros: The friendly hotel staff and the convenience of the location.
Cons: The heating and cooling system could be upgraded so that it does not get too warm at night. Also, new carpets could be put in to replace the old ones.
Location: Very conveniently located to Euljiro station (about 3 to 4 minutes walk away); Lotte Department store and Young Lotte Plaza located across the street
I booked this hotel based on various customer reviews and was very pleased with the results. The hotel is very conveniently located in the heart of Myeongdong's shopping district, with a subway station just a few minutes away. There are shopping malls and restaurants located all around the vicinity. Like what a lot of the customer reviews said, the carpets in the hotel are a bit dirty and old, but that can be easily overlooked. Also, the room tends to get a bit warm, especially at night when we were sleeping. However, the room is also very practical with basic amenities provided. Housecleaning staff came everyday. The hotel staff were very friendly and helpful (both on the first floor and on the 19th floor reception). Overall, I am very satisfied with this hotel and would consider staying here again next time I visit Seoul.
Comment from
Jan 18, 2014
Warm greetings from Ibis Ambassador Seoul Myeong-dong! We are happy to read that you had an wonderful stay and enjoyed your visit at our hotel.It is encouraging to learn that guests are satisfied with our as it is what we strive for everyday. All of us at Ibis Ambassador Seoul Myeong-dong would like to offer our sincere thanks for your kind review. We would like to welcome you again in the near future! Best regards, Emily Front Office Manager Ibis Ambassador Seoul Myeong-dong
5 out of 5
Recommended
for Everyone
by Jake from Arlington Height, IL

Excellent location. Great Value.

Posted Apr 16, 2014
Pros: Location is excellent. Near subways line 2 and 4. Had everything you can expect at this price. lots of pedestrian traffic means safety is not a wo
Cons: Have bathroom weighing scales in each room to help us with ensuring our luggage is within weight limit without lugging our bags to 19F.
Location: Convenient location near everything.
Great value for the price. excellent location which is near Euljiro 1 ga (which is LINE 2, green line the MAIN subway line in Seoul). and also close enough to Myeongdong station - the walk from Myeongdong station takes you back thru the shopping streets which is nice because it is safe for the wife (i don't even need to accompany her, tho I do...) Staff are professional and helpful. There are local hotel options that are slightly cheaper or have larger rooms, but IBIS is an international hotel option meaning it is well thought out for the intl traveller (including friendly loan of cellphones - you pay for local calls of course), and a laundry room (helps you bring less clothes for the trip. PS: I used to fly in and out of Seoul in the 90's, marketing job for an MNC - that was work, so i used to stay at Gangnam (which was not so famous then, wayyyy before Psy!). Brought my wife there for a visit (i havn't been back for 15 years). Some things have changed. A lot hasn't (which I mean in a good way). I like Korea and Koreans. Straighttalking people who say what they mean and do what they say. If everyone in the world was like this, it would be a great place. Seoul is!
Comment from
Jan 18, 2014
Warm greetings from Ibis Ambassador Seoul Myeong-dong! I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Seoul. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. All of our staff greatly appreciate your praise of our service. We were thrilled to read your 5 full star review. We would like to welcome you in the near future again!! kind regards Emily Front Office Manager Ibis Ambassador Seoul Myeong-dong
5 out of 5
Recommended
for Everyone
by Tim from seattle

Convenient and comfortable

Posted Apr 15, 2014
This is not your typical ibis - much more comfortable, good restaurant, great location, helpful staff. I would definitely stay here again.
Comment from
Jan 16, 2014
Dear Tim, Warmest greetings from Ibis Ambassador Seoul Myeong-dong! On behalf of the management and staff of Ibis Ambassador Seoul Myeong-dong, I would like to thank you for staying with us. I was delighted to read that you enjoyed staying at our hotel. Your comments inspire us to strive harder in servicing our guests. Your kind words have been shared on to our staffs. Thank you for your compliment and look forward to serving you again soon! Sincerely, Emily Front Office Manger Ibis Ambassador Seoul Myeong-dong
4 out of 5
Recommended
for Everyone
by shirley from singapore

Stay ibis for 10 night

Posted Apr 9, 2014
Staff Ibis are very friendly and helping..easy to communicate with them in English...we stay for 10 night,but cleaner only give us 1 set of lotion and hair shampoo..I think they should give every 3-4 day a set than enough.bed sheet have hole but still using..at least use it before sew. Air condition is hot and can't set ourself.location is great..will choice ibis at Myeongdong again for my next seoul trip.
Comment from
Jan 9, 2014
Warm greetings from Ibis Ambassador Seoul Myeong-dong! Concerning the amenities inside of room, I would like to tell that appropriate action has been taken with our room attendants and housekeeping supervisor, to ensure this unpleasant incident does not happen again. Thank you for staying with us and we would like to welcome you again near future!
5 out of 5
Recommended
for Everyone
by Rae from Honolulu, Hawaii

Excellent

Posted Apr 5, 2014
Pros: There's a lot of places to eat and shop at.
This hotel is very convenient, there's a lot of restaurants and the shopping areas is close by too.
Comment from
Jan 7, 2014
Dear Ms. Rae, Warm greetings from Ibis Ambassador Seoul Myeong-dong! We would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Seoul. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. All of us would like to offer our sincere thanks for your delightful review. We look forward to serving you again soon! Kind regards,
5 out of 5
Recommended
for Everyone
by Wilson from Singapore

Good Location

Posted Mar 20, 2014
Pros: The location, the room facilities, Free Wifi..
Location: Shopping and dining
The hotel is comfortable although it is not big. The room is very clean.
Comment from
Jan 26, 2014
Warm greetings from Ibis Ambassador Seoul Myeong-dong! We are happy to read that you had an wonderful stay and enjoyed your visit at our hotel. It is encouraging to learn that guests are satisfied with our as it is what we strive for every single day. We would like to welcome you again in the near future!
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel for tourists

Posted Mar 17, 2014
Pros: location
excellent location for first-time visitors to seoul
Comment from
Jan 19, 2014
Warm greetings from Ibis Ambassador Seoul Myeong-dong! I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Seoul. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. All of us would like to offer our sincere thanks for your delightful review. We hope you will give us the opportunity of welcoming you again in Ibis Ambassador Seoul Myeong-dong!
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

very good location not easy to find a hotel

Posted Mar 14, 2014
Most of staffs are very impression of kindness trongly.recommend this hotel.
Comment from
Jan 19, 2014
On behalf of the management and staff of Ibis Ambassador Seoul Myeong-dong, we would like to thank you for staying with us. Especially, I would like to deeply thank you for your kind compliments on our staffs. Your compliments have certainly motivated us to further develop our service of staff for the benefit of valuable guests, such as yourself. Again, thank you for choosing our hotel and I would like to welcome you in very near future
4 out of 5
Recommended
for Everyone
by Tung from Singapore

Great Location, very convenient

Posted Mar 10, 2014
Pros: Location
Cons: Aircon/ventilation was poor during the winter period
Location: Food, shopping, theater, subway
The best part about staying in this hotel is the location. Just beside the hotel is the Meyongdong shopping streets where u can shop and eat to your hearts delight. U'll never run out of food options, from fast food, Korean restaurants, street food and international cuisines. Shopping wise, u get the street stalls, international chains like H&M, Uniglo, Zara, etc, lots and lots of Korean cosmetic stores, and the street stalls. Getting to this hotel from Incheon Airport was a breeze, take airport lumosine Bus shuttle no.6015 stops right in front of the hotel. The Hotel is about 5mins walk to the subway line 2 Eujiro-1 station, u can also walk a little further (10mins) to City Hall statin or Meyongdong station. The only thing is the room is slightly too small if u opt for the cheapest Twin room. It's sufficiently comfortable but moving around the room can get tricky esp when u have 2 luggage lying around on the floor. The bathroom was also pretty cramp. However, cleaniness wise was great, the chambermaids do a great job tidying up everyday! Facitlities wise, u get free excess to the 24hrs gym and also to a hot bath which opens from morning till 1am. I strongly recommend to try the got bath, so refreshing and comfortable especially in the winter. Towels, shower gels, body lotion, hair gel, combs, etc are all provided. There is also a massage/spa place at the 1st floor which provides a a decent massage
Comment from
Jan 18, 2014
Dear Mr./Ms. Tung Warm greetings from Ibis Ambassador Seoul Myeong-dong! I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Seoul. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. All of us would like to offer our sincere thanks for your delightful review. We hope you will give us the opportunity of welcoming you again in Ibis Ambassador Seoul Myeong-dong!
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent location and helpful staffs

Posted Mar 3, 2014
Staffs are well verse in English and able to communicate well. Excellent location. Will recommend to friends.
Comment from
Jan 10, 2014
Warmest greetings from Ibis Ambassador Seoul Myeong-dong! I was delighted to read that you enjoyed staying at our hotel. Your comments inspire us to strive harder in servicing our guests. Your kind words have been shared on to our staffs. Thank you for your fidelity and look forward to serving you again soon!