Ratings based on 1,474 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seoul

명동쇼핑의 최적지

Posted Apr 22, 2015
Pros: 위치
Cons: 특별히없다
Location: 명동쇼핑!!!!!!!!!!!!!!!!!!!!!!
최고의 위치~ 쇼핑객에게 최고의 선택 최고의 위치~ 쇼핑객에게 최고의 선택!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Californa

IBIS Myeongdong

Posted Apr 14, 2015
Pros: Conveniently located within walking distance to restaurants, shopping and subway. The airport bus stops right in front of the hotel.
Cons: We couldn't figure out how to use the TV & was charged 26,000KRW. We must have accidentally turned on pay TV. Need clearer instructions near the TV.
Location: Coffee shops, Restaurants, Shopping, Subway
This is my second time staying at the IBIS in Myeongdong. I really like the convenience of the location. Their staff are very patient super helpful. We didn't know how to use the TV and must have accidentally turned to a station where it was pay TV & was charged 26,000KRW. Clearer instructions need to be posted right next to the TV for its use. Wished the rooms were a bit more roomier; however, due to the convenience of the location and their great staff, I would definitely stay there again.
Comment from Hotel Management
Apr 15, 2015 by Emily, Hotel Management
Dear Guest, Warm Greetings from ibis Seoul Myeong-dong! We would like to thank you for choosing ibis Seoul Myeong-dong as your accommodation choice during your recent stay in Seoul and for taking the time to share your feeback with us. We are very pleased to read that you enjoyed your staying at our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Reagrding the comments of Pay TV, the information has been showing on first page when you log into the pay TV channel. And the room condition is on the list of our renovation. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Emily Front Office Manager Ibis Ambassador Seoul Myeong-dong
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

酒店在市中心,是一間理想酒店

Posted Apr 7, 2015
非常方便,因為在市中心,機場巴士直達門口,購物消費一應俱全,對面大型商場,後面夜市,小販,掃街小吃一流,找換店差不多每個街口都有,所以很適合一家大小的家庭。
Comment from Hotel Management
Apr 10, 2015 by Emily , Hotel Management
Dear Hong Kong, Greetings from Ibis Ambassador Seoul Myeong-dong! We would like to express our gratitude to you for kind review. .We are delighted to read that you had an excellent stay and enjoyed your visit at out hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for everyday. We hope that you will visit here again! Thank you. Kind regards, Emily Front Office Manager Ibis Ambassador Seoul Myeong-dong
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 6, 2015
clean and tidy Very helpful staff Very near to two subway stations Close to Lotte mall and supermarket
Comment from Hotel Management
Apr 10, 2015 by Emily , Hotel Management
Dear guest, Warm greetings from Ibis Ambassador Seoul Myeong-dong! I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Seoul. We hope you will give us the opportunity of welcoming you again in Ibis Ambassador Seoul Myeong-dong! Best regards, Emily Front Office Manager Ibis Ambassador Seoul Myeong-dong
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東北

韓国にもショッピングにも便利

Posted Apr 4, 2015
よかった点:朝食が半額キャンペーンだったので利用した。部屋はキレイで広かった。悪い点:換気扇が24時間稼動してうるさかった。ウォシュレットがなかなか反応しなかった。部屋がかなり乾燥していた。4日間中日本語を話せるスタッフが一人もいなかった!
2 out of 5
by A verified travelerfrom Chicago

Convenient location, but over priced

Posted Mar 30, 2015
Pros: Location.
Cons: Cleaness.
Location: Shopping, city hall, night life.
The location is great, very close to shopping, city hall, subway station, and airport shuttle. But the room is not clean and the TV set is not working. The room is small and has been beaten up pretty well. It's a 2-start hotel by conditions, and a 4-star hotel by price.
Comment from Hotel Management
Apr 2, 2015 by Emily, Hotel Management
Dear Joe, Thank you for taking the time to tell us about your experience at the Ibis Ambassador Seoul Myeong-dong. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emily Front Office Manager Ibis Ambassador Seoul Myeong-dong
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 神奈川県

最高でした!

Posted Mar 30, 2015
なにからなにまで揃っていて、外出するのが逆にもったいないと感じる程でした!ホテルを満喫する時間を半日くらい確保した方がいいと思うほどです。
Comment from Hotel Management
Mar 31, 2015 by Emily, Hotel Management
Dear せやす, Warm greetings from Ibis Ambassador Seoul Myeong-dong! I was delighted to read that you had nice experience at the our hotel. We sincerely apprciated you taking the time to write a review for us. Your invaluable comment are very important to us as they allow us to maintain the high standards of quality, service and comfort for Ibis Ambassador Seoul Myeong-dong is renowned. We look forward to serving you again soon! Sincerely, Emily Front Office Manager Ibis Ambassador Seoul Myeong-dong
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

スパの利用

Posted Mar 27, 2015
Pros: 立地抜群
Cons: スパの利用方法
Location: 明洞
お部屋にはシャワーしかないのですが、スパがありゆっくり温まって非常によかったのですが、近ごろは、使い方の汚いお国の方が増えてがっかりです。お部屋のスリッパのままお風呂場まで入っていました。びしょ濡れのスリッパどうするのかしら?時間を分けてほしい。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Excellent Location

Posted Mar 26, 2015
Pros: Safe, clean, well-equipped room (mini fridge, hair dryer, mini safe, kettle, toiletries), water dispenser per level.
Cons: I cannot think of any. Basically it was a great stay.
Location: Convenience store, Lotte and Lotte Young shopping mall, myeongdong shopping street, Noon shopping mall, a cafe in the adjoining mall.
It was a stress-free check-in because the staff could speak English well. They remembered my request for non-smoking level/room. When I did not want to be disturbed, no one came budging in. It has happened to me in another hotel before. I felt safe as the key card control the level guests could access. It was clean and quiet. 10 m from Myeongdong, near to shopping and food yet away from the noise.
Comment from Hotel Management
Mar 28, 2015 by Emily, Hotel Management
Dear WAP55: We very much appreciate your comments regarding your stay at the Ibis Ambassador Seoul Myeong-dong. It is always a pleasure to receive kind feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emily Front Office Manager Ibis Seoul Myeong-dong
4 out of 5
Recommended
for Everyone
by A verified travelerfrom singapore

Posted Mar 17, 2015
The room was clean and spacious. No complaints except for the ventilation. As the weather is still cold, with the heater off the room temp is stuck at around 25deg Celsius and can't get any cooler. That makes it a bit warm for sleeping for me. Otherwise everything else was great.
Comment from Hotel Management
Mar 18, 2015 by Emily, Hotel Management
Dear derek, Warm greetings from Ibis Ambassador Seoul Myeong-dong! I would like to thank you for choosing our hotel as your accommodation choice during your recent visit to Seoul. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. Regarding the ventilation, it is centralized system so when it was off, you can't control it; however, we provide a portable cooler in the room instead. We hope you will give us the opportunity of welcoming you again in Ibis Ambassador Seoul Myeong-dong! Best regards, Emily Front Office Manager Ibis Ambassador Seoul Myeong-dong