Ratings based on 366 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Apr 13, 2015
Pros: The executive rooms were bright and comfortable. The gym is great! They even supply workout clothes for everyone.
Cons: The internet speed was better on the low floors than on the top floor. Skype was a little hard on 17. Gym could use more elliptical machines.
The hotel is very close to what is happening in Gangnam. The staff is very friendly. The executive floors are especially nice.
Comment from Hotel Management
Apr 21, 2015 by Novotel Seoul Ambassador Gangnam, Hotel Management
Thank you for your comments. Looking forward to welcoming you back.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom KR

깔끔, 서비스 만점

Posted Feb 23, 2015
객실안은 리노베이션을해서 매우 깔끔하고 5성급 호텔 수준. 조식도 매우만족. 로비는 객실에 비해서는 모던하지않다.
5 out of 5
Recommended
for Couples
by A verified traveler

굿

Posted Feb 2, 2015 on Hotels.com
좋았어요
Comment from Hotel Management
Apr 11, 2015 by Lea Lee, Hotel Management
즐거운 투숙 되셨다니 기쁩니다. 다시한번 모실 수 있기를 바랍니다. 감사합니다.
5 out of 5
Recommended
for Getaway With Friends
by phoebefrom Los Angeles CA USA

Love it !

Posted Jan 28, 2015 on Hotels.com
Love it ! good location nice hotel!
Comment from Hotel Management
Apr 4, 2015 by Lea Lee, Hotel Management
Looking forward to welcoming you back.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

만족

Posted Jan 28, 2015 on Hotels.com
아주 만족합니다.^^
Comment from Hotel Management
Apr 4, 2015 by Lea Lee, Hotel Management
다시한번 모실 수 있기를 바람니다. 감사합니다.
5 out of 5
Recommended
for Couples
by MIN GYUfrom boston

호텔후기

Posted Jan 27, 2015 on Hotels.com
전체적인 시설과 서비스가 마음에 들었습니다. 하지만 화장실바닥과 욕실에 약간의 감점요인이있었으나 넓은침대는 마음에 들었습니다.
Comment from Hotel Management
Apr 4, 2015 by Lea Lee, Hotel Management
화장실 사용에 불편을 드려 죄송합니다. 집중적인 관리 및 교육하도록 하겠습니다. 다시한번 모실 수 있기를 바람니다. 감사합니다.
4 out of 5
Recommended
for Getaway With Friends
by Jae Kwonfrom 대구

대체로 만족하나 리노베이션 기간이라 소음이 심함

Posted Jan 27, 2015 on Hotels.com
지금 리노베이션 기간이라 소음이 심함
Comment from Hotel Management
Apr 4, 2015 by Lea Lee, Hotel Management
작년 귀빈층의 성공적인 개보수 이후 올해 11,12,14층의 개보수를 진행하게 되었습니다. 지속적으로 더 나은 서비스를 위해 노력하겠습니다. 감사합니다.
4 out of 5
Recommended
for Everyone
by A verified traveler

Novotel in Seoul

Posted Jan 24, 2015
Hej, Vi var 3 personer afsted, og alle enige om at sengene var meget hårde og at en top madres "som standart udstyr" ville have give den manglende komfort, som medførte at vi efter 3 dages ophold var helt ødelagte grundet manglende søvn. Ellers var hotellet absolut helt i top og et imødekommende personale. Mvh. Torben Bøgh-Andersen
Comment from Hotel Management
Mar 12, 2015 by Novotel Seoul Ambassador Gangnam, Hotel Management
Thank you for alerting me on this matter which will be reviewed with my team. Looking forward to welcoming you back.
4 out of 5
Recommended
for Families
by youngukfrom 구미

만족스럽습니다.

Posted Jan 23, 2015 on Hotels.com
객실이 깔끔하고 조식도 만족스럽네요. 신논현역 근처라 접근성도 좋습니다.
Comment from Hotel Management
Apr 4, 2015 by Lea Lee, Hotel Management
다시한번 모실 수 있기를 바람니다. 감사합니다.
1 out of 5
Recommended
for Couples
by A verified traveler

Very disappointed

Posted Jan 22, 2015 on Hotels.com
Very old and narrow room, not clean.
Comment from Hotel Management
Apr 4, 2015 by Lea Lee, Hotel Management
After the successful renovation of our Executive floors 17, 16 and 15th at the beginning of 2014 and all your, our guests, positive feedback we started renovations of our Superior floors 11, 12 and 14th until in April. Looking forward to welcoming you back.