Ratings based on 403 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

ビジネス滞在に便利なホテル

Posted May 16, 2015
Pros: 朝ご飯とロケーション
ヨーロッパ系のせいか、欧米からの宿泊客も多く、室内はリノベーションをかけた後なのか、綺麗です。朝ご飯のオムレツがおいしいです。
Comment from Hotel Management
May 18, 2015 by Novotel Seoul Ambassador Gangnam, Hotel Management
Glad that you enjoyed the stay in our newly refurbished room. Looking forward to welcoming you back.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Ridgefield Park, NJ

OK Experience

Posted May 15, 2015
Pros: Gym
Cons: Renovate and modernize rooms
Location: Subway station down the street; nice walk to Gangnam station... or short cab ride there.
Rooms are old. Highlight of the hotel is the gym. Location is OK too. Food and drinks are way overpriced... for example, $16 beer and $11 coffee.
Comment from Hotel Management
May 18, 2015 by Novotel Seoul Ambassador Gangnam, Hotel Management
We have completed our Superior and Executive floors and hope you would have change to experience those rooms on your next visit. Our prices is comparable to other 5 star hotels in Gangnam area. However, we provide good value for money.
5 out of 5
Recommended
for Everyone
by A verified traveler from 日本

総合評価が高いホテル!

Posted May 8, 2015
駅から少し坂を登るが、コンビニや飲食店も近く、金浦空港からも一本で行けて便利。朝食が自家製スムージー、フォーなど、中韓洋の本格料理が楽しめた。
Comment from Hotel Management
May 22, 2015 by Novotel Seoul Ambassador Gangnam, Hotel Management
We are located in center of Gangnam with lots of restaurants and bars with good transporation. Looking forward to welcoming you back.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from HKG

Good for business trip

Posted May 5, 2015
Pros: The staff are very polite and helpful, especially when we arrived at 10am and they let us check in a bit early, since we were staying for 6 nights.
Cons: The temperature conditions in the rooms, not enough a/c, quite uncomfortable waking up because it's too hot.
Location: Lots of bars and restaurants, close to subway station. Right beside Ritz Carlton.
The room itself was not bad, quite spacious for twin room, however the downside is that I think they turned off the air conditioning at nice so I woke up in a sweat every morning, it was like cooking in a furnace. Location wise is good for business travelers, right in Gangnam so it was close for all my meetings. There are restaurants and pubs everywhere, short walk down the hill to the closest subway station. The only downside is that if it's raining and you're carrying all your shopping and walking up the hill, it's quite difficult.
Comment from Hotel Management
May 11, 2015 by Novotel Seoul Ambassador Gangnam, Hotel Management
According to the weather, we are now operating the air-conditioning. Thank you for your comment and looking forward to welcoming you back.
4 out of 5
Recommended
for Everyone
by A verified traveler

坂道を上がったホテル

Posted May 3, 2015
部屋は快適でした。思ったより広くてきれいでした。 ただシャワーの排水が悪く外側に漏れ出し、シャワーを使う時にあまり出さないように使いました。とっても不愉快に感じました。 後はフロントに日本語が出来る人がいれば良かったかな~
Comment from Hotel Management
May 22, 2015 by Novotel Seoul Ambassador Gangnam, Hotel Management
We have completed our Superior and Executive rooms refurbished with separate shower room. Looking forward to welcoming you back. 大切なご意見ありがとうございます。シャワーの問題でご不便をかけたこと大変申し訳ございません。 頂いたご意見を共有し滞在される際、不便がない様に改善してまいります。 当ホテルは今現在スーペリアルームとエグゼクティブルームはリノベーションが終わり、より快適にお過ごしいただけるように最善を尽くしております。またのご来館お待ちしております。
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel

Posted Apr 13, 2015
Pros: The executive rooms were bright and comfortable. The gym is great! They even supply workout clothes for everyone.
Cons: The internet speed was better on the low floors than on the top floor. Skype was a little hard on 17. Gym could use more elliptical machines.
The hotel is very close to what is happening in Gangnam. The staff is very friendly. The executive floors are especially nice.
Comment from Hotel Management
Apr 21, 2015 by Novotel Seoul Ambassador Gangnam, Hotel Management
Thank you for your comments. Looking forward to welcoming you back.
3 out of 5
Recommended
for Getaway With Friends
by Wing Yin from Hong Kong

Fare

Posted Mar 21, 2015 on Hotels
Hotel is old, and being renovated. Kind of noisy during the renovation. Upset with the indoor swimming pool is closed.
Comment from Hotel Management
May 23, 2015 by Lea Lee, Hotel Management
After the successful renovation of our Executive floors at the beginning of 2014 and all your, our guests, positive feedback we started renovations of our Superior floors 11, 12 and 14th until April. Thank you for your understanding and looking forward to welcoming you back.
3 out of 5
Recommended
for Couples
by A verified traveler

Weekend Stay

Posted Mar 17, 2015 on Hotels
Not as nice as I thought it would have been. The pool wasn't open as advertised on their site and a renovation was being done so it was loud in the morning.
Comment from Hotel Management
May 23, 2015 by Lea Lee, Hotel Management
After the successful renovation of our Executive floors at the beginning of 2014 and all your, our guests, positive feedback we started renovations of our Superior floors 11, 12 and 14th until April. Thank you for your understanding and looking forward to welcoming you back.
4 out of 5
Recommended
for Business Travelers
by AGOSTINO

Posted Mar 7, 2015 on Hotels
Comment from Hotel Management
May 9, 2015 by Lea Lee, Hotel Management
Thank you for your feedback. Looking forward to welcoming you back.
5 out of 5
Recommended
for Couples
by chang-yoen from 부산

굿굿

Posted Mar 3, 2015 on Hotels
정말 좋았습니다 서비스 며 방상태며 모두 만족스럽습니다
Comment from Hotel Management
May 9, 2015 by Lea Lee, Hotel Management
고객님의 소중한 의견에 감사드립니다. 다시한번 모실 수 있기를 바랍니다. 감사합니다.