Ratings based on 409 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Florida

Great stay for business

Posted Jul 27, 2015
I booked a Superior Room which was very nice. Plenty of room with all the updates. Bathroom was recently updated and the shower was great. Air conditioning worked throughout the night keeping the room nice and cool. The breakfast buffet was plentiful with all options available. I took the bus back to ICN - very easy and affordable. I thought all the staff that I interacted with were very pleasant and helpful
4 out of 5
Recommended
for Everyone
by A verified traveler from N

ぷーるもspaも快適!

Posted Jul 26, 2015
駅から少し坂を登りますがホテルにはいると施設は快適! あとは日本国対応のスタッフがいればもっとイイです!
5 out of 5
Recommended
for Everyone
by A verified traveler from pyeongteak korea

Great Hotel

Posted Jul 20, 2015
The Hotel is in a great location. The staff was great and provided the best service. By far one of the best hotels in Seoul. I would recommend this establishment to anyone.
Comment from Hotel Management
Jul 27, 2015 by Novotel Seoul Ambassador Gangnam, Hotel Management
Thank you for your continuous loyalty.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2015
Great Hotel and clean! Nice staff and great gym with pool. Great location to eat and drink!
Comment from Hotel Management
Jul 9, 2015 by Novotel Seoul Ambassador Gangnam, Hotel Management
Thank you for your positive comment! Looking forward to welcoming you back!
4 out of 5
Recommended
for Business Travelers
by A verified traveler

ビジネス滞在に便利なホテル

Posted May 16, 2015
Pros: 朝ご飯とロケーション
ヨーロッパ系のせいか、欧米からの宿泊客も多く、室内はリノベーションをかけた後なのか、綺麗です。朝ご飯のオムレツがおいしいです。
Comment from Hotel Management
May 18, 2015 by Novotel Seoul Ambassador Gangnam, Hotel Management
Glad that you enjoyed the stay in our newly refurbished room. Looking forward to welcoming you back.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Ridgefield Park, NJ

OK Experience

Posted May 15, 2015
Pros: Gym
Cons: Renovate and modernize rooms
Location: Subway station down the street; nice walk to Gangnam station... or short cab ride there.
Rooms are old. Highlight of the hotel is the gym. Location is OK too. Food and drinks are way overpriced... for example, $16 beer and $11 coffee.
Comment from Hotel Management
May 18, 2015 by Novotel Seoul Ambassador Gangnam, Hotel Management
We have completed our Superior and Executive floors and hope you would have change to experience those rooms on your next visit. Our prices is comparable to other 5 star hotels in Gangnam area. However, we provide good value for money.
5 out of 5
Recommended
for Everyone
by A verified traveler from 日本

総合評価が高いホテル!

Posted May 8, 2015
駅から少し坂を登るが、コンビニや飲食店も近く、金浦空港からも一本で行けて便利。朝食が自家製スムージー、フォーなど、中韓洋の本格料理が楽しめた。
Comment from Hotel Management
May 22, 2015 by Novotel Seoul Ambassador Gangnam, Hotel Management
We are located in center of Gangnam with lots of restaurants and bars with good transporation. Looking forward to welcoming you back.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from HKG

Good for business trip

Posted May 5, 2015
Pros: The staff are very polite and helpful, especially when we arrived at 10am and they let us check in a bit early, since we were staying for 6 nights.
Cons: The temperature conditions in the rooms, not enough a/c, quite uncomfortable waking up because it's too hot.
Location: Lots of bars and restaurants, close to subway station. Right beside Ritz Carlton.
The room itself was not bad, quite spacious for twin room, however the downside is that I think they turned off the air conditioning at nice so I woke up in a sweat every morning, it was like cooking in a furnace. Location wise is good for business travelers, right in Gangnam so it was close for all my meetings. There are restaurants and pubs everywhere, short walk down the hill to the closest subway station. The only downside is that if it's raining and you're carrying all your shopping and walking up the hill, it's quite difficult.
Comment from Hotel Management
May 11, 2015 by Novotel Seoul Ambassador Gangnam, Hotel Management
According to the weather, we are now operating the air-conditioning. Thank you for your comment and looking forward to welcoming you back.
4 out of 5
Recommended
for Everyone
by A verified traveler

坂道を上がったホテル

Posted May 3, 2015
部屋は快適でした。思ったより広くてきれいでした。 ただシャワーの排水が悪く外側に漏れ出し、シャワーを使う時にあまり出さないように使いました。とっても不愉快に感じました。 後はフロントに日本語が出来る人がいれば良かったかな~
Comment from Hotel Management
May 22, 2015 by Novotel Seoul Ambassador Gangnam, Hotel Management
We have completed our Superior and Executive rooms refurbished with separate shower room. Looking forward to welcoming you back. 大切なご意見ありがとうございます。シャワーの問題でご不便をかけたこと大変申し訳ございません。 頂いたご意見を共有し滞在される際、不便がない様に改善してまいります。 当ホテルは今現在スーペリアルームとエグゼクティブルームはリノベーションが終わり、より快適にお過ごしいただけるように最善を尽くしております。またのご来館お待ちしております。
5 out of 5
Recommended
for Couples
by david

Posted Apr 30, 2015 on Hotels
Comment from Hotel Management
Jul 4, 2015 by Lea Lee, Hotel Management
Thank you for your feedback. Looking forward to welcoming you back.