Ratings based on 200 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

EXCELLENT

Posted Jun 15, 2015
Pros: everything
Cons: You have to go up to the 24th floor to go back down to leave to the hotel. If you open your window blinds everyone can see you from the street
Great customer service, lovely hotel and staff. Bit noisy if you are not high up enough
2 out of 5
by A verified traveler from japan

5星にはほどとおいなぁ?

Posted May 18, 2015
設備や清潔はいいんじゃあないかなぁ! でも値段のわりには最低限ですなぁ 日本人のスタッフや一つ一つの対応が遅い。
5 out of 5
Recommended
for Everyone
by A verified traveler from 兵庫県

スタイリッシュな高級ホテル

Posted Apr 3, 2015
部屋、バスルーム共にガラス張りでスタイリッシュ。部屋も広く申し分なかったです。 欠点としてはタクシーで行っても認知度が低い、ホテルのエントランスがかなり小さいのが小さいのがもったいない感じでした。
4 out of 5
Recommended
for Business Travelers
by Frank from New York City

Great hotel. Lobby sucks

Posted Mar 31, 2015 on Hotels
The biggest problem with this hotel instead the lobby is on the 24th floor. So to get in and out, my room was on the 6th. You have to go all the way up and down again, wait for two sets of elevators to get in or out. The entrance is so poorly designed that the cabs have to make a K turn to get out. It feels like the service entrance. They need to move the always empty restaurant on the second floor, move it to 24 with the view and make the 2nd floor the lobby. Other than this disastrous design floor the hotel is first rate. Loved it in every other respect. Service impeccable. Gorgeous gym and pool
3 out of 5
Recommended
for Couples
by mi yeon from 대한민국

친절한 직원 미흡한 시설

Posted Feb 28, 2015 on Hotels
다른 숙박객들에게 제공 되는 웰컴과일도 없었고 히터가 고장나서 한동안 춥게 있었습니다.하지만 객실도 업그레이드 해주고 직원들도 친절했습니다
4 out of 5
Recommended
for Business Travelers
by Amit

This traveler left a rating score only Posted Feb 18, 2015 on Hotels
5 out of 5
Recommended
for Business Travelers
by KYEONG MIN from 서울

좋았습니다.

Posted Feb 16, 2015 on Hotels
호텔바로옆이 집인데 업무차 다녀온 파크하얏트. 좋았습니다^^
5 out of 5
Recommended
for Business Travelers
by SANGMIN

This traveler left a rating score only Posted Feb 9, 2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from tokyo

駅から近いホテル

Posted Feb 3, 2015
Pros: 駅から近いこと
Location: COEXモール、特に水族館は動物もいておすすめです。品川博物館、スカイツリー、小樽の博物館では見られない魚もいて意外に楽しめます。
サムソン駅1番出口の目の前にあります。COEXモールも歩いていけます。 客室に行くまでに、24階のロビーまでいかないと行けないのは面倒です。 カーペットはボロボロでした。 室料が高いだけあって、快適です。
5 out of 5
Recommended
for Business Travelers
by A verified traveler

It's perfect place to stay near Coex.

Posted Jan 19, 2015 on Hotels
It's perfect place to stay near Coex.