Ratings based on 121 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
90% of guests recommend
4.2 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Penang, Malaysia

Good location

Posted Nov 21, 2014
Pleasant in spite of being just a budget hotel., compared to the Grand Hyatt where we spent the last 5nights Incheon and Macau.. Good value!
3 out of 5
by A verified travelerfrom Kuala Lumpur

Sutton Hotel

Posted Nov 12, 2014
Pros: Nil
Cons: Nil
Location: Located in remote area and surrounded by hardware shops
We need to walk quite a distance to Myeongdong and Chungmuro
2 out of 5
by A verified travelerfrom Tokyo

Dirty, uncomfortable, very narrow business hotel!!

Posted Oct 8, 2014
Avoid this hotel!! We payed extra money for the room with bathtub in the balcony. It was very dirty and they never cleaned it even if we requested cleaning several times. Dirty, extremely narrow business hotel. Staff is rude and don't speak any english. Food is orrible as well.
1 out of 5
by A verified travelerfrom goldcoast

Bad area.

Posted Oct 4, 2014
I was not happy at all about this hotel. First room was really small and bad smell. Location was bad..surrounding by bath& tile whole sale stores. Parking lot is very small& narrow...... No one can find this hotel even the Navigation But staff was friendly?
3 out of 5
Recommended
for Everyone
by A verified traveler

Overall statisfied

Posted Oct 2, 2014
The air conditioning was broken on the first night we reported to the hotel and they immediately sent the technicians to fix it . The hotel provide free WiFi however the internet speed is very slow , which I suggges traveller to better rent a pocket WiFi cos basically only the reception floor have the best internet connection . The housekeeping did a nice Job the room is very clean And neat . There is also a 24 hours convenience store right next to the hotel . The hotel location is a bit hard to find as many taxi driver Dont know where it located , it is not at the main street however subway startion is in a walkable distance and it only takes around 10 minutes to walk to myeodong. Overall, the prices and services are reasonable as a three star hotel .
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Convenient but rather quiet esp at night

Posted Sep 16, 2014
Very close to subway. Do remember to take exit no 2. We lost our way as we took the wrong exit. Rooms are clean. We choose this hotel bcoz there is shuttle bus service to a few shopping areas and seoul stn to the airport. Perhaps it would be better if the shuttle bus stops at the designated bus stop as stated in the shuttle bus map rather than just pass by when there is no passengers alighting. The shuttle bus does wait for a while at Seoul station, both Sutton hotels
4 out of 5
Recommended
for Everyone
by A verified travelerfrom vancouver

it's clean and very convenience location

Posted Sep 1, 2014
Pros: it's clean, very convenience location to shopping, city-sightseeing.
Location: we have been shopping at the myung-dong, insadong and doing city tour.
my family has been stayed 2 times in 2014. in April, we were so happy to stay for 1 week. at that time, there is no smoking smell just clean air, room, etc... therefore we tried to book this hotel one more time for 2 weeks. unfortunately, the hotel gave us a room but it's smoking smell that we hate. when we complained, the front lady gave us her effort as much as to change the room.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SG

Great hotel, a walk away from the train station!

Posted Aug 29, 2014
Hotel was clean and neat. Hotel staff could speak English. Locations of the hotel not only near the train station but also near the central shopping district. Very convenient!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom SG

Clean comfortable rooms near Myeongdong

Posted Aug 15, 2014
The hotel is 2min walk to Eujiro3ga subway, and 10min walk to Myeongdong. Rooms are clean and comfortable. Safes provided too.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom singapore

Loved it so much!

Posted Jul 20, 2014
Was really tough to find at night, as our plane only arrived at midnight. But after knowing the location it was only 45s to Euljiro-3-ga station. Really convenient as it is connected to Myeongdong and Dongdaemun. Loved the comforter and bed so much that we had withdrawal syndroms after returning home!