Ratings based on 39 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by ros from australia

best position in seoul

Posted May 18, 2012
Pros: position position position
Cons: could do with a refurb, but OK value for money
Location: best
absolutely great position near shops, restaurants and historic sites to visit hotel is OK in every way comfortable but not flash
1 out of 5
by GD from NY


Posted Apr 21, 2012
Pros: Nice staff
Cons: Reeking of cigarettes and no WIFI
Location: Good
Every room reeks of cigarettes No WiFi Very nice staff
4 out of 5
by A verified traveler from Berkeley, CA

Great hotel for families even for short stays

Posted Jan 25, 2012 on Hotels.com
The location - just 2 blocks from great food and shops but quiet nights at Insadong-gil - and the quality of the rooms in Somerset Palace Hotel were perfect for us. We traveled with a toddler, two adults, and two seniors and stayed for 4 nights. Due to the many families here on extended stay, there are nice facilities for young children and families to be found in the restaurants and neighborhood. Even in cold January weather everything was accessible by foot, and staff was very helpful and knowledgeable about sightseeing and arranging transportation and were fluent in English. The only less-than-ideal detail is the breakfast at the resident lounge is not very good and quite pricey, but there's so many great restaurants nearby that there's no need to go there. Our whole family was happy with our brief but comfortable stay at Somerset.
4 out of 5
for Everyone
by A verified traveler

Our experience of Somerset Apartments in Seoul

Posted Jan 21, 2012
Pros: Very comfortable apartment
Cons: Breakfast room downstairs
We felt it was just great to have a wonderful apartment with views out over the city towards (partly) the Blue Palace and the historic former King's Palace complex. The restaurants in the building (which also service commercial offices too) are a mix and have odd hours. The Baerlin is pseudo German and is overpriced. The other one with pizza and the like is average and not so welcoming. The breakfast area is a bit of a 'people's palace' but the staff did really try to make it a nice experience. Breakfast starts early and finishes early so the thought of a late rise from bed will leave you hungry. Location was good. To get to airport was a cab ride to the Koreana, then jump on shuttle bus to airport, all told an hour's travel. Proximity to restaurants and the rest of town and sights was very good.
5 out of 5
by Elaine from Stockport, UK

Spacious apartments with excellent facilities

Posted Aug 22, 2010
We booked a two bedroom apartment for a family of four. The apartment was really spacious with a living room, dining area, kitchenette and two bathrooms. There was even a washing machine and detergent supplied. For a family it was miles better than all being cramped into one hotel room. There is a smallish pool and a lovely roof garden, a coffee shop and 24-hour mini-mart. Staff were very friendly and helpful. We were visiting my brother, who hired a car for a few days, and we were able to park it at Somerset Palace with no charge. Breakfast was a nice buffet which varied day by day. The location is perfect, right by Insadong and Gyeongbokgung, and the airport bus stops at Anguk which is just a few minutes walk.
4 out of 5
by A verified traveler from Newcastle, Aust

Getting around in Seoul.

Posted Jul 11, 2010 on Hotels.com
Make sure you do your homework on Seoul before travelling there as it is very difficult to get any assistance after you get there. Almost no one speaks any or limited English and there is very limited information available in English.
5 out of 5
for Other
by A verified traveler from Groningen, The Netherlands

In a single word: fantastic.

Posted Jun 25, 2010
Reservation and check-in couldn't have been better. Quick and efficient and particularly friendly service. All is good (cleanliness, quick internet etc., etc.), moreover, the hotel has a delightful little garden with lily pond and lots and lots of green. The food in the Bärlin was a bit disappointing, but we have only ourselves to blame: in a city with so much delicious Korean food you must be out of your mind to 'go German'! Complimentary breakfast was okay; if you're big on fruit possibly disappointing; the''fried and poached and omeletted egg counter' was great, and our admiration goes out to the utterly unfazed - with so many different requests - very quick cook. The rooms are just right sizewise, possibly a tad too small for really big people; the bed was very comfortable.
5 out of 5
for Families
by A verified traveler from Bethlehem, PA

Stylish comfort, convenient setting

Posted Mar 3, 2010
The Somerset Palace is located conveniently between Gyeongbok Palace and Insadong. Well-trained staff are both professional and friendly and gave us lots of help on our first trip to Seoul. We had a two-bedroom suite with two bathrooms, kitchen and washer-dryer. Furnishings were stylish and comfortable. Breakfast was included with the room -- a semi-strange variety of offerings from an American perspective but definitely lots of choices, and plenty to suit everyone. The hotel has a well-equipped fitness room, a convenience store on the ground floor, and also a Starbucks. Our kids loved the small playroom with a climbing gym and ball pit. Metro stations for two lines are within about 2-3 blocks. Room rate was a bit high for us, but it is difficult to find accommodation for 4 people in Seoul and we thought the price was reasonable. We would stay there again.
5 out of 5
for Families
by A verified traveler from Ontario, Canada

Excellent hotel for families

Posted Jan 15, 2010
We really enjoyed our stay at the Somerset Palace Seoul in December of 2009. The rooms are equipped for long term accommodation but those features also come in handy for families. We had a fridge, microwave, sink, and two TV's. There is a sliding door partition that separates the main bedroom from the rest of the unit. It's perfect if you have kids. The hotel provided an excellent breakfast with a variety of Asian and North American foods. The breakfast room was always busy but we never had any problems getting a table for a family of 6. There was a small play room with a slide into some plastic balls and a TV. It’s big enough to keep kids less than 5 years old entertained for a while. There’s also an exercise area that looked well equipped but we never actually tried went in. The employees all spoke English reasonably well and were friendly and helpful. Our teenage daughter lost the room key and the hotel replaced it free of charge. The hotel is a short walk to the Anguk Subway and is also close to the Gyeongbokgung Palace and the Insadong crafts area. The back entrance of the hotel connects to a lane that has several restaurants along it. We did miss an indoor swimming pool and although the TV had lots of channels in multiple languages the TV’s were the older tube type and the picture and sound quality on some channels could have been better. All in all though this hotel provides good value, is centrally located, and has the features necessary for travelling with children.
4 out of 5
for Families
by A verified traveler from Malaysia

If going back to Seoul,would use this hotel again.

Posted Jan 6, 2010
We can recommend this apartment hotel;location is great:subway station 5 minutes away,shops and restaurants around the corner plus a lot of sight seeing attractions nearby. Staff is polite and very helpful,their english is perfect. We would recommend this place,it's great.