Ratings based on 922 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Osaka

Nice & good

Posted May 28, 2015
Pros: Center of the Seoul. Clean & Comfort. Nice kind. Everything is perfect.
Cons: Maybe little to be big, but Actually impossible in Seoul.
Location: Old palace or old city hall or Seoul station .. etc...
Hotel located Center of the Seoul. Front is Old & New City halls.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

リノベーションして生まれ変わった!

Posted May 27, 2015
Pros: プールが無料で入れたので、リッチな気分になれました。
Cons: 部屋の装飾が少し派手なところがあるので、もう少し落ち着いているといいかもしれません。
Location: 干し鱈(タラ)スープの有名店などが近くにあるので、朝食は外で食べたほうが楽しめます。
15年ほど前、同ホテルに泊まったときは「高額なのに狭くて、古いなぁ」という印象しかなかったのですが、全面改修したおかげで、すごく綺麗になっていました。プレミアスイートは寝室とリビングが分離しているので、過ごしやすかったです。ただ、どのプレミアスイートも裏側に位置しているため、景色はあまり良くありません。それでも、快適だったので、また利用しようと思います。
4 out of 5
Recommended
for Everyone
by A verified traveler

전체적으로 만족

Posted May 27, 2015
Pros: 직원의 접객 서비스, 침구류 청결도
Cons: 바닥 카펫 소재가 유난히 먼지 등의 오염이 잘 보이고 붙는 소재라 약간 거슬림 물론 청소 시, 오염물질이 잘 보이니 깨끗하게 치울 수 있겠으나 투숙객도 지내는 동안 눈으로 보게 되는 점이 아쉬움
Location: 시청 및 시내, 관광지, 교통의 중심에 위치 주말 투숙시 시청광장 등의 집회 소음이 약간 들림
리모델링 후 처음 투숙했는데 전반적으로는 만족스러운 서비스 다만 카펫이 먼지가 워낙 잘 붙는 재질이다 보니 지내는 동안 눈에 너무 잘 보임... 공간을 분리한 스위트이긴 하나 전체 사이즈는 기존 객실보다 약간 큰 정도 직원들 서비스나 침구류는 만족함
5 out of 5
Recommended
for Everyone
by A verified travelerfrom seoul

객실이 매우 청결하고 직원이 매우 친절함

Posted May 26, 2015
Pros: 객실 청결도와 직원 친절도 는 최고
Cons: 객실 amenity 에 여성들 화장을 지울 수 있는 removal 제품을 1개정도 추가하여 구비하면 좋을 듯.
Location: 주변에 괜찮은 레스토랑도 많고, 가 볼 고궁들과 근처의 명동 등 볼 것들은 많음. 외국인이 한국관광하러 와서 숙박 하기 좋은 고급호텔.
객실 매우 청결하고 직원이 매우 친절해서 좋았음 딱 1가지 아쉬운 것은 방이 시청쪽의 view가 아니였던 것. 시청, 서울광장 쪽의 view 였으면 좋았을 텐데 그런 view의 room을 선택 할 수 있는지 객실 배정시 알려주면 좋았을 것 같아요.
5 out of 5
Recommended
for Everyone
by A verified traveler

地下鉄の駅が近く、明洞へ地下街から直接アクセス可能な観光に便利なホテル

Posted May 6, 2015
Pros: コンシェルジュサービスがしっかりしていて、レストラン予約やその場所への行き方等を丁寧に教えてくれた。 仁川空港からリムジンバスで直接このホテルまで移動可能。帰りも同様。便数も多くストレスなく空港との往復が可能。
Cons: 風呂があれば最高(シャワーのみ)
Location: 徳寿宮、市庁が目の前。ロッテデパート本店(免税店もあり)までも徒歩5分程度。明洞もホテルB1階から地下街で直接アクセス可能。地下鉄駅も近く、江南エリアへも移動が楽。ソウル市内主要観光名所への拠点としては良い選択と言えるホテル。
一流ホテルにふさわしく、施設やスタッフのサービス、部屋の快適さ等々充実。高層ホテルだがエレベーターも待ち時間が少なくストレスにならず。コンシェルジュスタッフはとても親切で効率的な観光に役に立った。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom japan

クラブラウンジが最高

Posted May 6, 2015
5月1日から3泊しました。クラブラウンジとフィットネス、プール、サウナが利用できる宿泊プランは最高でした!
3 out of 5
by A verified travelerfrom saudi arabia

Posted May 3, 2015
The hotel location is excellent It is close to the famous markets, restaurants and tourist attractions, but the hotel rooms too small and narrow so you move difficulty .. This is the first time I see this very small room in all the countries that I traveled to it .. and the prices of room service and bar and restaurant are very expensive
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2015
清潔でとてもすごしやすかったです。 食事はイマイチです。 これ以上はかけません。 ほかにはとくにありません。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cheshire

Professional but friendly.

Posted Apr 17, 2015
Facing Seoul City Hall superbly placed for central Seoul. Stayed 2 weeks and loved it, comfortable and friendly. Never ate at the hotel as there are loads of places to eat nearby and the hotel restaurants are a bit pricey. Enjoyed the pool in the annex on the 17th floor. Palaces, parks and markets all nearby.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Tokyo

Central downtown Seoul

Posted Apr 11, 2015
Pros: Location, service, ambiance.
Cons: Practicality over design - in the guest rooms.
Location: Dead center downtown. Can walk almost everywhere.
The Plaza recently completed a total six month refurbishing, very tastefully done. Location is one of the best North of the Han river, public spaces very tastefully done. Top quality restaurants. Our suite room was just the right size although it is clear the interior designer has never traveled on business: beautiful desk but nowhere close to practical. Same with the bathroom. Business club was good and the service was excellent. Definitely will stay at the Seoul Plaza again!