Indoor pool, open 6:00 AM to 10:00 PM, sun loungers

Reviews of THE PLAZA Seoul, Autograph Collection

5 out of 5
THE PLAZA Seoul, Autograph Collection
119, Sogong-ro, Jung-gu, Seoul, Seoul

Reviews

9.0

Wonderful

Rating 10 - Excellent. 651 out of 1007 reviews" "
Rating 8 - Good. 249 out of 1007 reviews" "
Rating 6 - Okay. 65 out of 1007 reviews" "
Rating 4 - Poor. 22 out of 1007 reviews" "
Rating 2 - Terrible. 20 out of 1007 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Wilfredo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is situated in an excellent area. All staff are soooo wonderful and knowledgeable Btw, what is VIP access, did not experience it.
Stayed 4 nights in Mar 2024

8/10 Good

Sung Woo, Raleigh

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Good room. This was the only time I did not receive a room upgrade.
Stayed 1 night in Mar 2024

8/10 Good

Stephane, Ho Chi Minh City

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Réception and concierge are very nice, friendly and useful. Very good hotel well located. Only down side is the restaurant, poor quality of breakfast, pastry are not up to the level of this hotel. An effort is needed on the F&B quality including staff friendlyness
Stayed 5 nights in Feb 2024

4/10 Poor

JOEL, New York

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
It was not a nice experience. Hotel was under construction and very loud noise and vibration by construction two days in a row
Stayed 2 nights in Feb 2024

10/10 Excellent

Jonathan, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed over Christmas and views of the Plaza covered in snow were wonderful. Hotel was lovely and room was well appointed, although a little disappointed there was no coffee machine. Breakfast buffet had lots of choice and definately good value. Very pleased with my stay and would highly recommend.
Stayed 4 nights in Dec 2023

10/10 Excellent

Ana, Houston

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helped with luggage as soon as we stepped up to the hotel. Housekeeping could be called to clean your room up until 8pm. Centrally located and subway access under the hotel made it convenient for travel.
Stayed 13 nights in Dec 2023

8/10 Good

Leanne, Lakewood

Liked: Cleanliness, amenities
Stayed 4 nights in Sep 2023

10/10 Excellent

Brian, Warsaw

Stayed 4 nights in Dec 2023

10/10 Excellent

RON

Liked: Staff & service, property conditions & facilities
The staff is amazing here.
Stayed 4 nights in Dec 2023

6/10 Okay

Anthony C N

Stayed 6 nights in Nov 2023

10/10 Excellent

Cheng-Pei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 4 nights in Nov 2023

10/10 Excellent

Ghislain

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Easy walk to a lot of tourist attractions Great luxurious feel Suite was small but good enough Rather affordable for the level of luxury ( 5 stars ) Only thing is FOOD is expensive.
Stayed 6 nights in Nov 2023

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Plaza staff are exceptionally attentive and caring.
Stayed 2 nights in Nov 2023

10/10 Excellent

Karlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Nihar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were extremely accommodating and always kind. Definitely best hotel I’ve ever stayed and I’ll come back next time I’m in Seoul.
Stayed 9 nights in Nov 2023

4/10 Poor

Dave

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Sung Hee

Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

SANDRA, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services beautiful property
Stayed 4 nights in Oct 2023

8/10 Good

MYUNG

Stayed 1 night in Oct 2023

8/10 Good

Yevgeniy, Newark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Main issue was older non smart TV with no streaming options
Stayed 3 nights in Oct 2023

10/10 Excellent

Prithep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, near subways station, airport bus stop here.
Stayed 4 nights in Oct 2023

10/10 Excellent

Soon Chul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Traci

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Moldy grouts in the bathroom
The bathroom shower has moldy grouts and various spots of black mold. The room is quite dark even when we turned on the lights. Every Saturday there are protests in the area so it’s quite noisy. On the positive note, staffs are very friendly. The location is easy from the airport and going to other places.
Stayed 1 night in Oct 2023

10/10 Excellent

tommy, Bellevue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a convenient location for tourist
Stayed 3 nights in Sep 2023

10/10 Excellent

KYUNG JUN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clear and nice but room was bit small
Stayed 1 night in Sep 2023

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I definitely felt safe staying at this hotel, the staff were very friendly, but the room seemed old and outdated. The shower could be better. The fitness center, however, was second to none.
Stayed 4 nights in Sep 2023

10/10 Excellent

Francesca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property and location
Stayed 7 nights in Sep 2023

10/10 Excellent

wendy

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Been staying here each time for work. Always feel safe and all the staff know your product very well. Excellent team. Will return again
Stayed 4 nights in Sep 2023

10/10 Excellent

Thuan

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel in Seoul
Excellent location and service.
Stayed 4 nights in Sep 2023

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, fabulous central location. Very convenient.

10/10 Excellent

Jiyoung

Stayed 1 night in Aug 2023

8/10 Good

Hiroko, Bethesda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy access from the city hall station, which is only one stop away from the Seoul station. Being able to walk underground to Miyongdong area which is where we went to eat every day, was nice. Very quiet environment and swimming pool and gym was nice too. It would have been nice had we known we need to wear swim cap to get in at the time of making our reservation.
Stayed 3 nights in Jul 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. The staff are very friendly, professional, helpful and easy access to everything. Very central to all the attractions.
Stayed 2 nights in Jul 2023

10/10 Excellent

Jose, West End

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, attentive staff and an overall pleasant stay. Highly recommended.
Stayed 9 nights in Jul 2023

10/10 Excellent

Jaseok

Stayed 2 nights in Jul 2023

10/10 Excellent

Karen

Stayed 4 nights in Jul 2023

8/10 Good

Kwame

Liked: Cleanliness, staff & service
Best Concierge experience
The location of the Hotel is walking distance to a lot of restaurants/ and places to eat. However, you need to brief taxi ride to the main night life area. The ladies at concierge were the best. Best recommendations and tour arrangements.
Stayed 3 nights in Jun 2023

10/10 Excellent

Lee Kyung, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Linlin

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location right next to the city hall. Lots of food options around as well.
Stayed 3 nights in Jun 2023

2/10 Terrible

Gal

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The Plaza - Never Book this "5" star hotel.
Terrible Hotel, never go here - Moved here from Andaz on Business trip, all streets were closed and tons of noise until 11PM due to protests that were known to the hotel, and weren't told to us. Room AC didn't work Room was cleaned even when "Do Not Disturb" sign on This is never a 5 star hotel.
Stayed 2 nights in Jun 2023

10/10 Excellent

Leina

Liked: Cleanliness, staff & service, property conditions & facilities
Close to metro and shopping
Stayed 3 nights in Jun 2023

10/10 Excellent

Dong

Stayed 1 night in Jul 2023

10/10 Excellent

ALICIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

sang kyun

Liked: Cleanliness, staff & service, property conditions & facilities
직원들이 친절하고 서비스가 좋왔음 방도 깨끗하고 넓었음
Stayed 6 nights in Jun 2023

2/10 Terrible

Soonho, Mount Pleasant

Stayed 4 nights in Jun 2023

10/10 Excellent

ALICIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2023

8/10 Good

Munira

Liked: Cleanliness, staff & service, property conditions & facilities
Room & hotel were clean. Staff were helpful. Ventilation was good - i.e. I always worry about the shared ventilation when many people still smoke even in their rooms. Thank you to all the Plaza staff.
Stayed 4 nights in Jun 2023

10/10 Excellent

ZHU

Liked: Staff & service, amenities, property conditions & facilities
Excellent service team and location.
Stayed 5 nights in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

10/10 Excellent

Edwina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You cannot beat the location. The walkability was excellent.
Stayed 8 nights in May 2023