Balcony

Reviews of Le Meridien Seoul

5 out of 5
Le Meridien Seoul
120, Bongeunsa-ro, Gangnam-gu, Seoul, Seoul

Reviews

8.6

Excellent

Rating 10 - Excellent. 123 out of 196 reviews" "
Rating 8 - Good. 40 out of 196 reviews" "
Rating 6 - Okay. 10 out of 196 reviews" "
Rating 4 - Poor. 12 out of 196 reviews" "
Rating 2 - Terrible. 11 out of 196 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Donna, Seoul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My children and I had a fantastic stay at Le Meridien Seoul for the weekend. The hotel is beautiful and the staff is above and beyond any staff I've encountered. My kids thoroughly enjoyed themselves, especially the 3 hours of swimming! They even mentioned how nice all of the employees were! Once back to our room we ordered room service. Our food came surprisingly quick and was hot and delicious. Ryan Kim (I made sure to remember his name from his name tag) came by with the room service. He helped me greatly by moving tables and making room for my children and I to sit comfortably. He even dropped a small dessert and made my kids day "the best day ever"~exact quote from them. Thank you so much Ryan Kim and all of the staff at the hotel. We will definitely be back soon with more family and friends!!!
Stayed 1 night in Oct 2020

8/10 Good

Alexander

Liked: Property conditions & facilities, room comfort
Good but not quite excellent, a few things off
Overall great but the staff on checkout had no record of us paying for breakfast and tried to charge us again. When we told them that we had paid they made us wait whilst they checked, which took a while! Also, on the final day our coffee cups in our room hadn’t been cleaned properly and they had lipstick marks on them, and a few amenities were missing that hadn’t been topped up. Otherwise the hotel was comfy, rooms were spacious and the breakfast was great. Good location too.
Stayed 3 nights in Feb 2020

4/10 Poor

mark

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
At $50 each it’s the most expensive breakfast ever
A 5 star hotel that turns off the aircon in winter - resulting in my room reaching 27 degrees regularly and so having to open windows all night. And if you leave your window open to cook the room down while you’re out the maid always closes it to maintain the torturous temperatures. Meals in this hotel are extremely expensive and I am comparing to many other 5 star hotels around the world. Service is variable. When you can find someone they provide good service. But when you’re leaving for the airport and there is nobody in sight to check out and organise transport it’s frustrating. Positives: the breakfast (although ridiculously expensive at $50 each) is awesome. The Chinese restaurant is very good (but super expensive) The pool and gym are first class.
Stayed 2 nights in Jan 2020

10/10 Excellent

hojong

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. The only down side is that there is no regular taxi available, you need to get the limo taxi for higher price but other than that everything was great
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveler

We liked the breakfast. We did not like our room, old fashioned, not a 5 star hotel for sure!
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem!
Very good stay. Staff were extremely helpful and the hotel is in great condition. I love the heated toilet seat , soooo nice lol. short 1 minute walk you’ll be at the busy street with shops , food and entertainment. Mr. Logan Son at guest service was very helpful as I was having difficulty booking my ride to airport with my Korean speaking driver over the phone. I tried pork rice soup store around with awesome pork soup and king dumplings, as well as BBQ pork belly on the gangnam road. But again, I didn’t get to try all restaurants , they are all fantastic! Trip was short i didn’t get to see the pool. The gym looked well Equipped and clean to me. I’ll definitely stay there again.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Chee Keong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

Cb, Westerville, Ohio

Traveled with family
Liked: Staff & service
Disliked: Amenities
The rooms are small. Don’t have iron. Good customer service .
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jul 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel and location - the restaurant is great and the staff are very accommodating and friendly. Rooms are very good
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked most of the things except 3 things. 1). The swimming pool - we stayed from 2pm until 9:45pm and I was only able to go swimming at 9:05 pm when most people with children went out of the pool. Throughout the day it was absolute chaos with people and kids splashing and playing without there being any space for those who actually want to swim. People going at all directions playing across the pool, vertically and horizontally. There needs to be some sort of a divider for at least one or two lanes from the masses of people so that people can swim. It was a disappointing experience for me. I have a back problem and was looking to relax and swim in the pool but couldn’t because of the uncontrollable chaos. This can easily be solved with a lane divider. 2. Once we checked out, we left out luggage with the concierge for a few hours. When we went to line up at the concierge, there was a customer in front of us being helped. There were other staff at the lobby near the concierge who saw us waiting for at least 8-10 minutes but no one bothered to come and ask us if we wed any help or our luggage. My friend asked one younger guy and he didn’t seem happy that we asked him. Also, after he got our luggage and we told him we would like a taxi, he did not assist us with carrying our carry-ons outside but rather had us pulling our luggage which really surprised us. He didn’t even seem to want to help to put the luggage in the taxi so the taxi driver got out, and then the worker help
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jul 2019

10/10 Excellent

Il Won

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Great hotel at the best location in Seoul
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Quality of services was amazing as was the staff The.locations is great, and so are the rooms.and the spa
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent and do everything they can to assist when required
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property in a great location in lively Gangnam. The room was beautiful and our balcony was enormous. Wouldn’t hesitate to stay here again
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New fresher look.
Very well located and freshened up since it was the Ritz Carlton. The gym was great but felt a little odd since I was the only person that didn't have on the uniform.
Stayed 2 nights in Feb 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Service was excellent. All the way from the front door onwards. All the staff were smiling and very ready to help in any way.
Stayed 4 nights in Jan 2019

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyable stay
Amazing location, service was impeccable. The decor of the place was lovely, had a modernised art decor feel to the entire place. Located right above a convenient metro station and a 15 minute walk away from Gangnam Station. Heaps of food and entertainment options nearby. Overall, fantastic stay highly recommended.
Stayed 4 nights in Jan 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so artistic and well maintained. Very lovely! Only downside was that the breakfast buffet was not as good as expected since all the reviews would rave about it and my family and I only found it ok. Everything else was fantastic
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for staycation or vacation
Very centrally located in Gangnam, close to a subway station, young and lively neighborhood. The hotel has been recently renovated, and it shows. We had a family room for three, quite comfortable. The breakfast buffet is excellent.
Stayed 1 night in Dec 2018

10/10 Excellent

Siu Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

HYUNTAIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to grab a taxi
Stayed 13 nights in Nov 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

Chul Hoon

Amazing !
Stayed 5 nights in Nov 2018

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service great location
Great Hotel, service with a genuine smile everywhere. Prices at main restaurant way over the top but fantastic eat streets less than 5 mins walk.
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - service exceptional and very very new (must have been opened only recently).
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Seoul yet
The hotel was beyond exceptional. From the moment we stepped in to our last morning, the service and staff were welcoming and friendly, eager to provide their best service. The room was spacious, clean and comfortable. The bathroom was extremely spacious and luxurious too. We had club lounge access which was an extra touch as we got to enjoy happy hour and breakfast perks which made the stay that much better. All in all a great hotel to stay in that is comfortable and convenient.
Stayed 2 nights in Sep 2018

10/10 Excellent

MICHAEL, LOS ANGELES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EVERYTHING WAS ON POINT! VERY SPECIAL STAFF AND LOVED THE ROOMS.
Stayed 1 night in Sep 2018

10/10 Excellent

HeonKim, south korea

Liked: Staff & service, property conditions & facilities, room comfort
overall good. there was a lot of dust around toilet.. liked the bar on the lobby floor. staffs are very friendly.
Stayed 1 night in Aug 2018

10/10 Excellent

Jeongeun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Johan, Seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location, excellent service
The rooms are a bit small and crowded. The service is very friendly and attentive. The real plus is the location; very centrally located and near eateries, shops, cafes and major metro stations. Good for business travelers.
Stayed 1 night in May 2018

10/10 Excellent

Chor Hon Thomas, Macau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very goo and convenience

10/10 Excellent

Hisham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort