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Reviews of Vabien Suites 2 Serviced Residence

3 out of 5
Vabien Suites 2 Serviced Residence
114, Tongil-ro, Jung-gu, Seoul, Seoul

Reviews

7.8

Good

Rating 10 - Excellent. 345 out of 1244 reviews" "
Rating 8 - Good. 530 out of 1244 reviews" "
Rating 6 - Okay. 254 out of 1244 reviews" "
Rating 4 - Poor. 72 out of 1244 reviews" "
Rating 2 - Terrible. 43 out of 1244 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Hwa Boon

Disliked: Cleanliness, room comfort
Poor condition, cleaniness not up to standard .
Stayed 2 nights in Nov 2022

8/10 Good

April

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was in a good location with a decent cafe, a convenience store at the ground floor, and the subway just steps away. Requested additional pillows because there was only 1 pillow for each person but we were told there were none available. Overall, a pleasant experience and would book again in the future.
Stayed 7 nights in Oct 2022
Response from VABIEN2 on Oct 30, 2022
Good morning, This is Vabien2. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much.

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities
Stayed 20 nights in Jun 2022

10/10 Excellent

Gwi sook

Traveled with family
Liked: Cleanliness, room comfort
Stayed 9 nights in Jun 2022
Response from 바비엥2 on Jun 29, 2022
안녕하십니까. 바비엥2입니다. 시간내어 후기 남겨주심에 감사드립니다. 앞으로도 더 나은 서비스와 높은 고객 만족을 위해 늘 노력하겠습니다. 감사합니다.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2022
Response from VABIEN2 on May 30, 2022
안녕하십니까. 바비엥2입니다. 시간내어 후기 남겨주심에 감사드립니다. 앞으로도 더 나은 서비스와 높은 고객 만족을 위해 늘 노력하겠습니다. 감사합니다.

6/10 Okay

MIN HA

Traveled with group
Disliked: Amenities
this property is getting older. First time I stayed in this property in 2007... it was new and clean... Now, it is old... getting worse
Stayed 2 nights in Apr 2022
Response from 바비엥2 on May 2, 2022
Good morning, This is Vabien2. Thank you for your review and visiting us. Please accept out sincere apologies. We apologize for the inconvenience caused. We assure that we will make very effort to ensure there are no problems in the future. Thank you very much.

6/10 Okay

Marta

Traveled with family
At the time the property was not running the air conditioning in the rooms. It was a warm weekend and opening the windows to sleep was not good either since there was traffic noise. The property did not have a fan for use either. I will stay here again only when the air conditioner is working in the building.
Stayed 2 nights in Mar 2022
Response from 바비엥2 on Mar 28, 2022
Good morning, This is Vabien2. Thank you for your review and visiting us. Please accept out sincere apologies. We apologize for the inconvenience caused. We assure that we will make very effort to ensure there are no problems in the future. Air conditioner is available to operate from may to september. Thank you very much.

8/10 Good

Sang

Business traveler
Liked: Room comfort
Stayed 15 nights in Oct 2021
Response from VABIEN2 on Nov 2, 2021
안녕하십니까. 바비엥2입니다. 시간내어 후기 남겨주심에 감사드립니다. 앞으로도 더 나은 서비스와 높은 고객 만족을 위해 늘 노력하겠습니다. 감사합니다.

6/10 Okay

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
This place needs major improvement. Inside floor is not even, furniture is so old and uncomfortable. Just too long without any upgrade.
Stayed 16 nights in Jul 2021
Response from 바비엥2 on Aug 18, 2021
Good morning, This is Vabien2. Thank you for your review and visiting us. Please accept out sincere apologies. We apologize for the inconvenience caused. We assure that we will make very effort to ensure there are no problems in the future. Thank you very much.

8/10 Good

Byounghee

Business traveler
Liked: Cleanliness, room comfort
kind staff, clean and comfortable place
Stayed 2 nights in Feb 2021
Response from VABIEN2 on Feb 25, 2021
Good morning, This is Vabien2. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much.

6/10 Okay

Dong Hee

Business traveler
Liked: Room comfort
Great location. Staffs are responsive and helpful. Maintenance has much room for improvement.
Stayed 19 nights in Nov 2020
Response from VABIEN2 on Jan 4, 2021
안녕하십니까, 바비엥2입니다. 투숙후기에 감사드리기 앞서 저희 투숙에 불편함을 드린 점 사과드립니다. 말씀해주신점 개선하여 더 나은 서비스를 제공해드릴 것을 약속드리며 앞으로도 많은 관심 부탁드립니다. 고객님의 의견을 발판삼아 더 나은 서비스로 고객님께 보답할 수 있도록 노력하겠습니다.

10/10 Excellent

WOO JIN

Business traveler
Liked: Cleanliness, room comfort
Best Residence Hotel in Downtown Seoul Area
The Residency is located only 1 minute away from subway station no.5, and only a stop away from the famous KyungBokGung Palace. The apartment was clean and spacious with lots of dining & cafe options around. I really recommend this place!
Stayed 3 nights in Aug 2020
Response from VABIEN2 on Aug 26, 2020
Good morning, This is Vabien2. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much.

10/10 Excellent

sun hee

Liked: Cleanliness, room comfort
Stayed 21 nights in Mar 2020
Response from VABIEN2 on Apr 17, 2020
안녕하십니까. 바비엥2입니다. 시간내어 후기 남겨주심에 감사드립니다. 앞으로도 더 나은 서비스와 높은 고객 만족을 위해 늘 노력하겠습니다. 감사합니다.

8/10 Good

Verified traveler

Disliked: Cleanliness, amenities
Very spacious and heated wooden floor/no carpet... this is good enough reason for me to book this hotel more than couple of times. However Here’s cleaning has big room to be improved.. Dishs and pot/pan were still oily, floor was sticky, dust on closet etc...
Stayed 5 nights in Mar 2020
Response from VABIEN2 on Mar 17, 2020
Good morning, This is Vabien2. Thank you for your review and visiting us. Please accept our sincere apologies. We apologize for the inconvenience caused. We assure that we will make very effort to ensure there are no problems in the future. Thank you very much.

8/10 Good

Johnathan

Liked: Cleanliness, staff & service, room comfort
Rooms need updating but fair price
The serviced residence is a little bit worn but the price is acceptable for the standard in Seoul. Rooms are spacious and has the expected facilities of an apartment - washing machine etc. Location is great with the subway really nearby and some food options around makes it a worthwhile place to consider staying at. The sofa and chairs need updating as they are worn and do not look clean.
Stayed 1 night in Dec 2019
Response from VABIEN on Jan 13, 2020
Good morning, This is Vabien2. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much.

8/10 Good

YI-BIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019
Response from VABIEN on Jan 9, 2020
안녕하십니까. 바비엥2입니다. 시간내어 후기 남겨주심에 감사드립니다. 앞으로도 더 나은 서비스와 높은 고객 만족을 위해 늘 노력하겠습니다. 감사합니다.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, location and staff. Definitely recommended
Stayed 5 nights in Dec 2019
Response from VABIEN on Jan 5, 2020
Good morning, This is Vabien2. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019
Response from VABIEN on Dec 19, 2019
안녕하십니까. 바비엥2입니다. 시간내어 후기 남겨주심에 감사드립니다. 앞으로도 더 나은 서비스와 높은 고객 만족을 위해 늘 노력하겠습니다. 감사합니다.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from VABIEN on Nov 21, 2019
Good morning, This is Vabien2. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much.

10/10 Excellent

Verified traveler

Stayed 7 nights in Oct 2019
Response from VABIEN on Nov 21, 2019
안녕하십니까. 바비엥2입니다. 시간내어 후기 남겨주심에 감사드립니다. 앞으로도 더 나은 서비스와 높은 고객 만족을 위해 늘 노력하겠습니다. 감사합니다.

8/10 Good

Chris, USA

Traveled with group
Liked: Cleanliness
Great stay! One block away from the station, super convenient go get to myeongdong or hongdae. Nice and spacious room for me and my friend, had 4 large suitcases. Awesome cleaning lady, she gave us extra towels and water. The only awkward thing was she came in when we were sleeping, but still super sweet! The beds are comfortable, just the pillow doesn’t have much support, pretty flat. Loved how I could do laundry in my room! Overall great stay, will definitely come back again!
Stayed 4 nights in Jan 2019
Response from VABIEN on Nov 21, 2019
Good morning, This is Vabien2. Thank you for your review and visiting us. Please accept out sincere apologies. We apologize for the inconvenience caused. We assure that we will make very effort to ensure there are no problems in the future. Thank you very much.

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
I liked it's location, the fact that it was near tourist spots yet it was quiet. With the police buildings around, it was set in a safe area too. The combined clothes washer dryer, microwave and stove in the room made my stay a lot easier.
Stayed 9 nights in Oct 2019
Response from VABIEN2 on Nov 21, 2019
Good morning, This is Vabien2. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Oct 2019
Response from VABIEN on Nov 21, 2019
안녕하십니까. 바비엥2입니다. 시간내어 후기 남겨주심에 감사드립니다. 앞으로도 더 나은 서비스와 높은 고객 만족을 위해 늘 노력하겠습니다. 감사합니다.

2/10 Terrible

Dheya

Stayed 14 nights in Oct 2019

8/10 Good

ShawnChow

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location but the intercom phone & aircond remote control is not function well in the room that I stayed.
Stayed 7 nights in Oct 2019
Response from VABIEN on Nov 4, 2019
Dear, Our valuable guest Thank you for your comments, and we will improve the hotel's additional facilities. And we do our best to give the best service. Thank you

8/10 Good

Yoomi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2019
Response from VABIEN on Oct 3, 2019
안녕하십니까. 바비엥2입니다. 시간내어 후기 남겨주심에 감사드립니다. 앞으로도 더 나은 서비스와 높은 고객 만족을 위해 늘 노력하겠습니다. 감사합니다.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only good thing I can say is the location. The rest was worse than i expected.
Stayed 8 nights in Sep 2019
Response from VABIEN on Oct 2, 2019
Good morning, This is Vabien2. Thank you for your review and visiting us. Please accept out sincere apologies. We apologize for the inconvenience caused. We assure that we will make very effort to ensure there are no problems in the future. Thank you very much.

8/10 Good

Yeong-Jin

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019
Response from VABIEN on Sep 15, 2019
안녕하십니까. 바비엥2입니다. 시간내어 후기 남겨주심에 감사드립니다. 앞으로도 더 나은 서비스와 높은 고객 만족을 위해 늘 노력하겠습니다. 감사합니다.

6/10 Okay

Verified traveler

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Couldn’t ask for a better location. Subway station is literally just a few steps away. There are plenty of good places to eat nearby as well. The front desk staff is very friendly and welcoming. Can’t say the same for housekeeping. The room was dirty. Looks Loki’s housekeepers fo little more than make the bed and sweep the floor. Certainly don’t wipe down the kitchen or bathroom. Also do not dust the furniture or shelves. Bed is hard with only one heavy comforter.
Stayed 3 nights in Sep 2019
Response from VABIEN on Sep 13, 2019
Good morning, This is Vabien2. Thank you for your review and visiting us. Please accept out sincere apologies. We apologize for the inconvenience caused. We assure that we will make very effort to ensure there are no problems in the future. Thank you very much.

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities
convenient but it is not like the place we use to stay.
Stayed 3 nights in Sep 2019
Response from VABIEN on Sep 11, 2019
Good morning, This is Vabien2. Thank you for your review and visiting us. Please accept out sincere apologies. We apologize for the inconvenience caused. We assure that we will make very effort to ensure there are no problems in the future. Thank you very much.

8/10 Good

Patrick, da HI

Liked: Cleanliness, staff & service, room comfort
Huge rooms!
Always awesone in Seoul! This put us right dead center! Huge room!!! Not much happening in and around BUT just a short walk to the trains or jump into taxi .....I drove so.... [they have parking]
Stayed 1 night in Mar 2019
Response from VABIEN on Aug 15, 2019
Good morning, This is Vabien2. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much.

10/10 Excellent

Jiseong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing❤️
It’s was really good. My son’s like it and he wants to come back again.
Stayed 2 nights in Jul 2019
Response from VABIEN on Aug 3, 2019
Good morning, This is Vabien2. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, stores, restaurants, train, bus.
Stayed 1 night in Jul 2019
Response from VABIEN on Aug 3, 2019
Good morning, This is Vabien2. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much.

8/10 Good

GYU JIN

Liked: Staff & service, room comfort
Disliked: Cleanliness
Location is good. Cleaniness need to be better
Geographically location is pretty good to access public transportation. However More Cleanliness required especially for HVAC unit. I could see some dirty / black dust inside of outlet of ceiling Air conditioner units. it feels not good when turn it on. Some A/C elec. outlet did not working. I could not plug in that elec. outlet behind of bed.
Stayed 7 nights in Jul 2019
Response from VABIEN on Jul 31, 2019
Good morning, This is Vabien2. Thank you for your review and visiting us. Please accept out sincere apologies. We apologize for the inconvenience caused. We assure that we will make very effort to ensure there are no problems in the future. Thank you very much.

10/10 Excellent

Yeong-Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from VABIEN on Jul 22, 2019
안녕하십니까. 바비엥2입니다. 시간내어 후기 남겨주심에 감사드립니다. 앞으로도 더 나은 서비스와 높은 고객 만족을 위해 늘 노력하겠습니다. 감사합니다.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had a washer/dryer that came in handy. It was in a good location for public transportation as well.
Stayed 2 nights in Jul 2019
Response from VABIEN on Jul 19, 2019
Good morning, This is Vabien2. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
50% of the staff seem to communicate fine in english. The rest of the time, they could not answer my questions because they did not understand me.
Stayed 7 nights in Jun 2019
Response from VABIEN on Aug 2, 2019
Good morning, This is Vabien2. Thank you for your review and visiting us. Please accept out sincere apologies. We apologize for the inconvenience caused. We assure that we will make very effort to ensure there are no problems in the future. Thank you very much.

8/10 Good

KW, MD

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent location in the heart of the city. But cleanness is limited as the age of the hotel. Still very convenient to stay.
Stayed 3 nights in Jun 2019
Response from VABIEN on Jul 7, 2019
Good morning, This is Vabien2. Thank you for your review and visiting us. Please accept out sincere apologies. We apologize for the inconvenience caused. We assure that we will make very effort to ensure there are no problems in the future. Thank you very much.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from VABIEN on Jun 26, 2019
Good morning, This is Vabien2. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much.

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019
Response from VABIEN on Jun 26, 2019
안녕하십니까. 바비엥2입니다. 시간내어 후기 남겨주심에 감사드립니다. 앞으로도 더 나은 서비스와 높은 고객 만족을 위해 늘 노력하겠습니다. 감사합니다.

8/10 Good

Verified traveler

Good place
Stayed 3 nights in Jun 2019
Response from VABIEN on Jun 26, 2019
안녕하십니까. 바비엥2입니다. 시간내어 후기 남겨주심에 감사드립니다. 앞으로도 더 나은 서비스와 높은 고객 만족을 위해 늘 노력하겠습니다. 감사합니다.

10/10 Excellent

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jun 2019
Response from VABIEN on Jun 20, 2019
안녕하십니까. 바비엥2입니다. 시간내어 후기 남겨주심에 감사드립니다. 앞으로도 더 나은 서비스와 높은 고객 만족을 위해 늘 노력하겠습니다. 감사합니다.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this for my family “enjoy this hotel.” My kids love to do it.
Stayed 2 nights in Jun 2019
Response from VABIEN on Jun 19, 2019
Good morning, This is Vabien2. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much.

10/10 Excellent

David

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is Great location And this room fancy room! I would like to recommended to others.
Stayed 12 nights in May 2019
Response from VABIEN on Jun 12, 2019
Good morning, This is Vabien2. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much.

10/10 Excellent

Sandra

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019
Response from VABIEN on Aug 1, 2019
Good morning, This is Vabien2. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from VABIEN on Jun 13, 2019
Good morning, This is Vabien2. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much.

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 10 nights in Apr 2019
Response from VABIEN on May 8, 2019
안녕하십니까. 바비엥2입니다. 시간내어 후기 남겨주심에 감사드립니다. 앞으로도 더 나은 서비스와 높은 고객 만족을 위해 늘 노력하겠습니다. 감사합니다.

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019
Response from VABIEN on May 8, 2019
안녕하십니까. 바비엥2입니다. 시간내어 후기 남겨주심에 감사드립니다. 앞으로도 더 나은 서비스와 높은 고객 만족을 위해 늘 노력하겠습니다. 감사합니다.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
The apartment is located very near to a subway station which is convenient.
Stayed 8 nights in Apr 2019
Response from VABIEN on May 3, 2019
Good morning, This is Vabien2. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much.

6/10 Okay

Verified traveler

Stayed 1 night in Apr 2019
Response from VABIEN on May 1, 2019
Good morning, This is Vabien2. Thank you for your review and visiting us. We effort to provide better service to our customers constantly. Thank you very much.