GUEST REVIEWS
Expedia Guest Rating
of guests recommend
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Deluxe room
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Pacific Club Deluxe
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Property Amenities
In addition to an outdoor pool and a children's pool, Pan Pacific Kuala Lumpur Airport provides a health club, a spa tub, and a fitness facility. Dining options at the hotel include a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered.
This 4.5-star property offers access to a business center, secretarial services, and limo/town car service. Event facilities include conference/meeting rooms and banquet facilities. This airport hotel also offers spa services, barbecue grills, and gift shops/newsstands.
Rooms
Air-conditioned accommodations at Pan Pacific Kuala Lumpur Airport offer minibars and espresso makers. Televisions come with cable/satellite channels. Bathrooms include bathrobes, phones, and hair dryers.
Rooms are equipped with high-speed Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include coffee/tea makers and clock radios. Extra towels/bedding and wake-up calls can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Room Amenities
Dining
Pan Pacific Kuala Lumpur Airport has a restaurant serving breakfast only. 24-hour room service is available.
Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Pan Pacific Kuala Lumpur Airport
of guests recommend
out of 12 reviews
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Showing 1 - 10 results (of 12) · See more Pan Pacific Kuala Lumpur Airport reviews
“Perfect for stopover!”
The rooms are in an older condition, but Ok.
“convenient to airport”
Insist on your room type. We had a confirmed king and they tried 2 singles on us. I insisted and we finished up with a king suite. Very convenient for flight stopover. Allow 1 hour to get to the LCCT terminal from the hotel which is adjacent to the KLIA main terminal.
“Convenience at a cost”
This was my first layover at Kuala Lumpur's international airport and so I decided to stay at the hotel in the airport itself. On arrival, I was glad to see the hotel's desk inside the terminal. There I obtained instructions how to reach the hotel lobby and the plastic "key" to the room. Considering the distance from the arrivals area to the hotel, it is relatively complicated---at least, the first time. In theory, there are "golf carts" available to transport guests to and from the hotel lobby. However, by the time you reach the departure point, you have covered most of the distance to the hotel. Furthermore, after a flight, it feels good to stretch ones legs. Likewise in the morning. Hence I did not use the carts either going or coming. The hotel lobby is very large and very anonymous. Regrettably smoking is allowed so that the guests have to "run the gauntlet" between smokers in order to reach the elevators. By checking in at the desk inside the terminal, one does not have to spend much time in this lobby area. The rooms are old-fashioned and the electrical system unnecessarily awkward. I fiddled around for much too much time in order to switch on a news channel before I went to sleep. The bed was moderately comfortable.
“Excellent hotel!”
I was travelling alone with the children and was worried about security. I need not have worried. The hotel and the staff were fantastic. The kids especially loved the golf buggy. I would suggest getting the shuttle bus to KLIA for 2.5 ringgit if travelling to LCCC and then the free transport from KLIA to the hotel. The alternative is 30 ringgit for hotel shuttle or 70 ringgit for the hotel limousine.
“best airport hotel I have ever stayed in”
Magnificent hotel.magnificent restaurant.Direct connected to airport.Even allows you to select your preference in bed softness!
“Excellent transit hotel”
I enjoy the fast assistance and comfort of the room.
“Perfect for early departure or late arrival”
I used the hotel to rest after a tiring intercontinental flight that arrived at 5 am on KLIA. Even at that time the golfcart shuttle was waiting and the checkin went smoothless. Note that it is also possible to walk the distance to/from the airport yourself within a few minutes. During the day I received a call from the bellboy who wanted to deliver the luggage, which was obviously not mine since I already checked in a few hours ago. I found this a serious mistake in a hotel that so many guests use to catch up sleep. The restaurant Traveller's was excellent. The gym facilities are ok. Besides that, there is nothing to do or see near the hotel and the airport. The hotel is perfect for early departures and late arrivals.
“KUL's Most Convenient Airport Hotel, a Good Value, Free Internet”
KUL's Most Convenient Airport Hotel, a Good Value, Free Internet easay Express train connections to downtown Kuala Lumpur (Petronas Towers)
“Pan Pacific a nice layover”
I was very satisfied with the hotel service and room. The staff were expecting me and had a golf cart ready to take me to the hotel. I had an early morning flight and check out and shuttle back to the airport was fast. The only downside is that you have to clear immigration and customs as the hotel is not actually in the airport terminal.
“Typical airport hotel”
The hotel is excellent, but there is nothing to do or see around it. I recommend it for travellers who arrive very late at or leave very early from Kuala Lumpur International Airport.
Showing 1 - 10 results (of 12) · See more Pan Pacific Kuala Lumpur Airport reviews
Jalan Cta 4b Sepang, 64000 Malaysia
Nearby Points of Interest
Location Highlights
The preferred airport for Pan Pacific Kuala Lumpur Airport is Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 0.2 km / 0.1 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Sepang, Malaysia:
Jalan Cta 4b Sepang, 64000 Malaysia
