Exterior

Reviews of Best Western Colonial Inn

2.5 out of 5
Best Western Colonial Inn
2799 Floral Avenue, Selma, CA

Reviews

8.2

Very Good

Rating 10 - Excellent. 256 out of 489 reviews" "
Rating 8 - Good. 116 out of 489 reviews" "
Rating 6 - Okay. 55 out of 489 reviews" "
Rating 4 - Poor. 27 out of 489 reviews" "
Rating 2 - Terrible. 35 out of 489 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mario, Walnut Creek

Stayed 1 night in Mar 2024
Response from Aamir Merchant on Mar 17, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice place to stay the only problem is to close to the freeway so is to loud
Stayed 1 night in Mar 2024
Response from Management on Mar 10, 2024
Thank you for taking the time to tell us about your recent stay, we always appreciate hearing from our guests. We know the freeway can get quite noisy for some of our guests, but we hope to see you again. Hopefully we can accommodate you with a room away from the freeway. We hope you have an excellent day!

10/10 Excellent

Azam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk staff.
Stayed 1 night in Mar 2024
Response from Aamir Merchant on Mar 7, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Deborah R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and helpful!
Stayed 1 night in Feb 2024
Response from Aamir Merchant on Feb 20, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are thrilled to hear the compliments about our staff. We truly appreciate your kind words. We hope you will come back and see us again soon!

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2024
Response from Management on Mar 20, 2024
Thank you for taking the time to rate your recent visit. We're glad to see that you enjoyed your time with us and we hope to see you again. Have a great day!!

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Colonial Inn was a really clean facility. The one thing we didnt like was the fact our room didnt have exhaust fan in the bathroom.
Stayed 1 night in Feb 2024
Response from Aamir Merchant on Feb 17, 2024
Thank you for taking the time to provide your feedback regarding your recent stay with us. We do apologize about the issues you had with our room. We hope you consider staying with us again so we can provide a better experience. We hope you have a great day!

10/10 Excellent

Mina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were very comfortable and felt safe, the hotel itself was very nice clean and had not worries about out safety
Stayed 2 nights in Feb 2024
Response from Aamir Merchant on Feb 17, 2024
Thank you for taking the time to provide your feedback regarding your recent stay with us. We are happy to hear you enjoyed your stay. We look forward to seeing you again in the future. We hope you have a great day!

6/10 Okay

David

Liked: Cleanliness, staff & service
Tv did not work but the bed was comfy and the rooms was clean
Stayed 1 night in Jan 2024
Response from Aamir Merchant on Jan 16, 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

Sherrie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was happy with the staff and room. The only thing I did not care for was the breakfast, It did not have sausage or bacon.
Stayed 1 night in Jan 2024
Response from Aamir Merchant on Jan 11, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Sokha

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Aamir Merchant on Jan 11, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Marlin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service, clean.
Stayed 2 nights in Dec 2023
Response from Aamir Merchant on Jan 7, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

6/10 Okay

Griselda, Selma

Disliked: Cleanliness
Kbreakfast room absolutely unantended trash dust floor duty food no the best cold coffe
Stayed 1 night in Dec 2023
Response from Aamir Merchant on Feb 17, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I sincerely wish we had the opportunity to accommodate you during your stay.

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Aamir Merchant on Jan 25, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

8/10 Good

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Aamir Merchant on Dec 10, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are happy to hear that you enjoyed your stay! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Aamir Merchant on Nov 28, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Friendly and helpful staff, a very comfortable bed, spacious room and delicious egg and sausage wrap for breakfast made our stay very pleasant.
Stayed 1 night in Nov 2023
Response from Aamir Merchant on Nov 22, 2023
Dear Terri,Thank you for completing the survey regarding your recent stay at our property. Our breakfast attendant takes pride in her work as a chef. She is always surprising guest with different foods. We hope you will come back and see us again soon.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at this best Western prior, and this time the rooms were remodeled very nice accommodations and staffless excellent
Stayed 2 nights in Nov 2023
Response from Aamir Merchant on Nov 19, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are delighted to hear that you enjoyed our remodel. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got the king room or suit forgot the name but very cute had a mini sofa, desk absolutely love the room
Stayed 2 nights in Nov 2023
Response from Aamir Merchant on Nov 17, 2023
Dear Maris,Your business is very important to us and we value your feedback. We are glad you enjoyed the room. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Felix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was very clean
Stayed 2 nights in Nov 2023
Response from Aamir Merchant on Nov 15, 2023
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Ponciano

Stayed 2 nights in Nov 2023
Response from Aamir Merchant on Dec 10, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We are happy to hear that you enjoyed your stay! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!

6/10 Okay

Vazken

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old building that's been renovated but some detail overlooked. Creepy floors in the room. Bathroom doors swollen from humidity so they don't close. It's an ok place for a night's sleep, but a bit on expensive side for what you're getting.
Stayed 1 night in Nov 2023
Response from Aamir Merchant on Nov 15, 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Aamir Merchant on Nov 11, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

4/10 Poor

Thomas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
You can tell that this was a once beautiful property. It has been remodeled but everting was done as cheap as humanly possible and it shows. The room was also not clean. Carpets needed vacuuming, and the room smelled of pet odor. I also think it’s the same box spring mattress for when we last stayed there in the late 1990’s- very uncomfortable.
Stayed 5 nights in Nov 2023
Response from Aamir Merchant on Nov 8, 2023
Hi Thomas,Thank you for taking the time to provide feedback about our property. We understand that a traveler such as yourself expects to be comfortable throughout your stay and we apologize for not meeting your needs. We as a team are constantly working to improve the guest experience and will make sure to factor in your notes. We do hope you are willing to stay with us again to show our commitment to your satisfaction. Best wishes, Aamir Merchant General Manager

10/10 Excellent

Eduardo

Liked: Cleanliness
Stayed 1 night in Nov 2023
Response from Aamir Merchant on Nov 11, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Aamir Merchant on Nov 7, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

Juan

Stayed 1 night in Oct 2023
Response from Aamir Merchant on Nov 15, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Sokha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to the freeway and close by shopping areas.
Stayed 2 nights in Oct 2023
Response from Aamir Merchant on Oct 25, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Aamir Merchant on Nov 2, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

2/10 Terrible

kyungsoon

Stayed 1 night in Oct 2023
Response from Aamir Merchant on Oct 17, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Aamir Merchant on Oct 17, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Raymond

Stayed 1 night in Oct 2023
Response from Aamir Merchant on Oct 15, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Linda, Escondido

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great property! No wonder this one had such great ratings! We came here for a wrestling tournament. It was a little ways away from where the tournament was but it had great ratings so that's why we chose this one. The room was very nice and big. Staff was nice! The included breakfast was probably the nicest included breakfast we've had. There were so many options. Nice hot breakfast! The staff kept coming to replenish and clean up as well! And the best part was that it started at 6am on Saturday which is so helpful when we have to leave early to go to the tournament. I will definitely keep this hotel in mind for the next time we are in the area.
Stayed 1 night in Oct 2023
Response from Aamir Merchant on Oct 11, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Aamir Merchant on Oct 11, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!

8/10 Good

Taren

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Aamir Merchant on Oct 8, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Maria Guereca

Liked: Cleanliness, staff & service, property conditions & facilities
I liked
Stayed 1 night in Oct 2023
Response from Aamir Merchant on Oct 8, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

10/10 Excellent

Sitaram

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Aamir Merchant on Oct 8, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

8/10 Good

Diane, Onaway

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Response from Aamir Merchant on Oct 8, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

10/10 Excellent

Bruce

Stayed 2 nights in Sep 2023
Response from Aamir Merchant on Oct 8, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

10/10 Excellent

Liliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe and in a good area. Breakfast times were also convenient
Stayed 1 night in Sep 2023
Response from Aamir Merchant on Sep 20, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

4/10 Poor

Jazmin

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly . But room had strong urinelike smell the moment we walked in . Staff gave air freshener which made it much better
Stayed 1 night in Sep 2023
Response from Aamir Merchant on Sep 13, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

8/10 Good

Celestino

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioned makes it a lot nosed
Stayed 2 nights in Sep 2023
Response from Aamir Merchant on Sep 6, 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Angelica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Sep 2023
Response from Aamir Merchant on Sep 4, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terrible

William

Stayed 1 night in Sep 2023
Response from Aamir Merchant on Sep 26, 2023
Hi William, On behalf of our team, I would like to offer my sincerest apologies for not meeting your expectations during your stay with us. If you would be able to provide any more feedback for us we would love the opportunity to learn and make sure this never happens again. Please feel free to reach out at any time with any questions or concerns in the future. Best wishes, Aamir Merchant General Manager559-891-0300

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Aug 2023
Response from Aamir Merchant on Sep 4, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Breton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Generally great experience.
Stayed 1 night in Aug 2023
Response from Aamir Merchant on Aug 24, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

10/10 Excellent

Jose M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Aamir Merchant on Sep 8, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

6/10 Okay

BLAKE

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
No shampoo, no hair dryer, extra $30 for dog, over $200 for one night in Selma. How? In the end, it was a place to sleep.
Stayed 1 night in Aug 2023
Response from Aamir Merchant on Aug 14, 2023
Dear Blake,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Nereida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Aamir Merchant on Aug 6, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

Matthew

Stayed 1 night in Jul 2023
Response from Aamir Merchant on Aug 22, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.

10/10 Excellent

Jayson

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Aamir Merchant on Jul 29, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon. Safe travels.