All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 256 out of 489 reviews" "
10 - Excellent
256
Rating 8 - Good. 116 out of 489 reviews" "
8 - Good
116
Rating 6 - Okay. 55 out of 489 reviews" "
6 - Okay
55
Rating 4 - Poor. 27 out of 489 reviews" "
4 - Poor
27
Rating 2 - Terrible. 35 out of 489 reviews" "
2 - Terrible
35
8.4/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Mario, Walnut Creek
Mar 15, 2024
Mario
Stayed 1 night in Mar 2024
Response from Aamir Merchant on Mar 17, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
nice place to stay the only problem is to close to the freeway so is to loud
Jose
Stayed 1 night in Mar 2024
Response from Management on Mar 10, 2024
Thank you for taking the time to tell us about your recent stay, we always appreciate hearing from our guests. We know the freeway can get quite noisy for some of our guests, but we hope to see you again. Hopefully we can accommodate you with a room away from the freeway. We hope you have an excellent day!
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are thrilled to hear the compliments about our staff. We truly appreciate your kind words. We hope you will come back and see us again soon!
10/10 Excellent
Elizabeth
Feb 17, 2024
Elizabeth
Stayed 1 night in Feb 2024
Response from Management on Mar 20, 2024
Thank you for taking the time to rate your recent visit. We're glad to see that you enjoyed your time with us and we hope to see you again. Have a great day!!
The Colonial Inn was a really clean facility. The one thing we didnt like was the fact our room didnt have exhaust fan in the bathroom.
Douglas
Stayed 1 night in Feb 2024
Response from Aamir Merchant on Feb 17, 2024
Thank you for taking the time to provide your feedback regarding your recent stay with us. We do apologize about the issues you had with our room. We hope you consider staying with us again so we can provide a better experience. We hope you have a great day!
we were very comfortable and felt safe, the hotel itself was very nice clean and had not worries about out safety
Mina
Stayed 2 nights in Feb 2024
Response from Aamir Merchant on Feb 17, 2024
Thank you for taking the time to provide your feedback regarding your recent stay with us. We are happy to hear you enjoyed your stay. We look forward to seeing you again in the future. We hope you have a great day!
6/10 Okay
David
Jan 13, 2024
Liked: Cleanliness, staff & service
Tv did not work but the bed was comfy and the rooms was clean
David
Stayed 1 night in Jan 2024
Response from Aamir Merchant on Jan 16, 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
I was happy with the staff and room. The only thing I did not care for was the breakfast, It did not have sausage or bacon.
Sherrie
Stayed 1 night in Jan 2024
Response from Aamir Merchant on Jan 11, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Sokha
Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.
6/10 Okay
Griselda, Selma
Dec 29, 2023
Disliked: Cleanliness
Kbreakfast room absolutely unantended trash dust floor duty food no the best cold coffe
Griselda
Stayed 1 night in Dec 2023
Response from Aamir Merchant on Feb 17, 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I sincerely wish we had the opportunity to accommodate you during your stay.
10/10 Excellent
David
Dec 28, 2023
David
Stayed 1 night in Dec 2023
Response from Aamir Merchant on Jan 25, 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are happy to hear that you enjoyed your stay! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Friendly and helpful staff, a very comfortable bed, spacious room and delicious egg and sausage wrap for breakfast made our stay very pleasant.
Terri
Stayed 1 night in Nov 2023
Response from Aamir Merchant on Nov 22, 2023
Dear Terri,Thank you for completing the survey regarding your recent stay at our property. Our breakfast attendant takes pride in her work as a chef. She is always surprising guest with different foods. We hope you will come back and see us again soon.
We have stayed at this best Western prior, and this time the rooms were remodeled very nice accommodations and staffless excellent
Rachel
Stayed 2 nights in Nov 2023
Response from Aamir Merchant on Nov 19, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are delighted to hear that you enjoyed our remodel. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!
I got the king room or suit forgot the name but very cute had a mini sofa, desk absolutely love the room
Maria
Stayed 2 nights in Nov 2023
Response from Aamir Merchant on Nov 17, 2023
Dear Maris,Your business is very important to us and we value your feedback. We are glad you enjoyed the room. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Ponciano
Nov 12, 2023
Ponciano
Stayed 2 nights in Nov 2023
Response from Aamir Merchant on Dec 10, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We are happy to hear that you enjoyed your stay! By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!
6/10 Okay
Vazken
Business traveler, Traveled with partner
Nov 12, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old building that's been renovated but some detail overlooked. Creepy floors in the room. Bathroom doors swollen from humidity so they don't close.
It's an ok place for a night's sleep, but a bit on expensive side for what you're getting.
Vazken
Stayed 1 night in Nov 2023
Response from Aamir Merchant on Nov 15, 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.
You can tell that this was a once beautiful property. It has been remodeled but everting was done as cheap as humanly possible and it shows. The room was also not clean. Carpets needed vacuuming, and the room smelled of pet odor. I also think it’s the same box spring mattress for when we last stayed there in the late 1990’s- very uncomfortable.
Thomas
Stayed 5 nights in Nov 2023
Response from Aamir Merchant on Nov 8, 2023
Hi Thomas,Thank you for taking the time to provide feedback about our property. We understand that a traveler such as yourself expects to be comfortable throughout your stay and we apologize for not meeting your needs. We as a team are constantly working to improve the guest experience and will make sure to factor in your notes. We do hope you are willing to stay with us again to show our commitment to your satisfaction. Best wishes, Aamir Merchant General Manager
10/10 Excellent
Eduardo
Nov 6, 2023
Liked: Cleanliness
Eduardo
Stayed 1 night in Nov 2023
Response from Aamir Merchant on Nov 11, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
2/10 Terrible
Juan
Oct 23, 2023
Juan
Stayed 1 night in Oct 2023
Response from Aamir Merchant on Nov 15, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Convenient to the freeway and close by shopping areas.
Sokha
Stayed 2 nights in Oct 2023
Response from Aamir Merchant on Oct 25, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.
2/10 Terrible
kyungsoon
Oct 16, 2023
kyungsoon
Stayed 1 night in Oct 2023
Response from Aamir Merchant on Oct 17, 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Raymond
Oct 13, 2023
Raymond
Stayed 1 night in Oct 2023
Response from Aamir Merchant on Oct 15, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
What a great property! No wonder this one had such great ratings! We came here for a wrestling tournament. It was a little ways away from where the tournament was but it had great ratings so that's why we chose this one. The room was very nice and big. Staff was nice! The included breakfast was probably the nicest included breakfast we've had. There were so many options. Nice hot breakfast! The staff kept coming to replenish and clean up as well! And the best part was that it started at 6am on Saturday which is so helpful when we have to leave early to go to the tournament. I will definitely keep this hotel in mind for the next time we are in the area.
Linda
Stayed 1 night in Oct 2023
Response from Aamir Merchant on Oct 11, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon!
8/10 Good
Taren
Traveled with family
Oct 8, 2023
Liked: Cleanliness, staff & service, room comfort
Taren
Stayed 1 night in Oct 2023
Response from Aamir Merchant on Oct 8, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.
10/10 Excellent
Bruce
Sep 25, 2023
Bruce
Stayed 2 nights in Sep 2023
Response from Aamir Merchant on Oct 8, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.
It was safe and in a good area. Breakfast times were also convenient
Liliana
Stayed 1 night in Sep 2023
Response from Aamir Merchant on Sep 20, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.
4/10 Poor
Jazmin
Traveled with family
Sep 11, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly . But room had strong urinelike smell the moment we walked in . Staff gave air freshener which made it much better
Jazmin
Stayed 1 night in Sep 2023
Response from Aamir Merchant on Sep 13, 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
2/10 Terrible
William
Sep 2, 2023
William
Stayed 1 night in Sep 2023
Response from Aamir Merchant on Sep 26, 2023
Hi William, On behalf of our team, I would like to offer my sincerest apologies for not meeting your expectations during your stay with us. If you would be able to provide any more feedback for us we would love the opportunity to learn and make sure this never happens again. Please feel free to reach out at any time with any questions or concerns in the future. Best wishes, Aamir Merchant General Manager559-891-0300
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.
6/10 Okay
BLAKE
Traveled with partner
Aug 14, 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
No shampoo, no hair dryer, extra $30 for dog, over $200 for one night in Selma. How? In the end, it was a place to sleep.
BLAKE
Stayed 1 night in Aug 2023
Response from Aamir Merchant on Aug 14, 2023
Dear Blake,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
10/10 Excellent
Matthew
Aug 1, 2023
Matthew
Stayed 1 night in Jul 2023
Response from Aamir Merchant on Aug 22, 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon. Safe travels.