Reception

Reviews of Del Mar Hotel

3.5 out of 5
Del Mar Hotel
Avenida Santos Dumont 1500, Coroa do Meio, Aracaju, SE

Reviews

8.4

Very Good

Rating 10 - Excellent. 233 out of 499 reviews" "
Rating 8 - Good. 151 out of 499 reviews" "
Rating 6 - Okay. 75 out of 499 reviews" "
Rating 4 - Poor. 28 out of 499 reviews" "
Rating 2 - Terrible. 12 out of 499 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

ryan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is one of the nicest in the areas but it still looks like it was slapped together by construction workers who didn't care about quality at all. The chlorine in the pool is so outrageous it makes my eyes burn just standing in the pool. The breakfast here is also seriously lacking, it seems like they make up the trays once every couple days and there's always something that tastes old, or stale, or off. They water down the juices way too much to the point where there is almost no flavor. I stayed in Sao Paulo for a week before I came here and the breakfasts there were phenomenal compared to the one here. They have two elevators in the lobby, which is not air conditioned, that make extremely loud dinging noises every time they get to a floor. I could hear the dinging loudest day in my room and it started to drive me crazy. When I asked to change rooms they said that all of them were full. Later that night my shower door shattered because it was not made of tempered glass, and then the magically had a room open for me at the end of the hall away from the elevators. If I stay in aracaju again I'll pay the extra $20 a night for a nicer hotel. If you're just looking for a place to crash with some grub in the morning that you can eat for breakfast then this is a good place. If you're looking to stay here as a part of a vacation with some luxury, look elsewhere.
Stayed 6 nights in Mar 2024

6/10 Okay

Thomas

Business traveler
Liked: Cleanliness, staff & service
Room not in great condition especially bathroom conditions.
Stayed 4 nights in Aug 2023

10/10 Excellent

Alberto

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is pet friendly and the staff are amazing! Clean and really comfortable. With large room and bathroom too. I hope as soon as possible put the air conditioner at lobby and floors, because when I left my room I really feel hot in there. One point to attention: the gym are really terrible! The equipments are broken and if you're tall as me, forget to used. I hope when I can back, the gym it will be renew with best equipment's, air conditioning and illumination. Thanks for all =)
Stayed 2 nights in Dec 2022

8/10 Good

Heli

Traveled with family
The hotel needs some updates (renovation), but is clean, they fix any problem right away, their staff is great and pool area is well maintained. Their breakfast is very good.
Stayed 11 nights in May 2022

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly atmosphere
Stayed 2 nights in Jan 2022

4/10 Poor

Marcos

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Funcionários 10 hotel 2
Pelos funcionários eu daria nota 10! Todos muito amigáveis e gentil. Deixo o meu agradecimento especial à Stephanie (Recepção), Ricardo (Portaria) e o John (Piscina). Entretanto, gostaria de destacar que foi notório que está faltando funcionários e que os atuais estão sobrecarregados. Quanto as instalações do hotel, minha nota é 2, eu tive uma crise alérgica devido a mofo no quarto. Tudo muito velho e pedindo uma repaginada rápida. As fotos não condizem com a realidade do hotel. O que salvou foram os empregados e a simpatia deles. Ou o hotel revisa o valor da tarifa para condizer com a realidade ou faz um investimento. A gerente/dona chegou enquanto nos fazíamos o check-in, além de sair falando encima da gente, não tem uma no transvoa com os funcionários.
Stayed 2 nights in Jan 2022

10/10 Excellent

Karine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2021

4/10 Poor

Edilene

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bilingual advertising almost nonexistent.
Hotel is beautiful, pool is great, it was very clean, but breakfast could be better. The region is well know for the beautiful continental breakfast and the hotel lacked on this point compared with other ones. When you call the hotel it has advertising in English but once again it failed, living the guest lost. Management is not thoughtful at all, they are very rash. Looking forward not to be back.
Stayed 8 nights in Dec 2021

2/10 Terrible

Vincent Aaron

Stayed 8 nights in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

Julian, Moreno Valley, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool is fantastic. The rooms are adequate. The service is friendly and prompt.
Stayed 21 nights in Dec 2020

10/10 Excellent

Julian, Los Angeles, USA

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool, adequate room, good service, and all at a fair price of about $100 per day.
Stayed 10 nights in Dec 2018

6/10 Okay

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated hotel on a wonderful area by the beach
This was a Mercure brand Hotel Not anymore Too bad, Hotel is ran down, Outdated and everything is falling Apart. Have seen better days
Stayed 1 night in Dec 2017

10/10 Excellent

ron, boca raton,fl.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff is extremely attentive ,beautiful pool ,great location
Stayed 9 nights in Sep 2017

6/10 Okay

Nuno, São Paulo

Liked: Room comfort
Mercure Aracaju Del Mar
Good price and location. Breakfast too expensive. Still, a good option in Aracaju.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Great location. Very dependable staff. Wonderful breakfast.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, value for money, Internet
Great for NE Brazil. Great internet. Good breakfast!

6/10 Okay

Nuno F., Sao Paulo

Liked: Cleanliness, room comfort
Walking distance to the beach
Good hotel, good location. Walking distance to the beach, close to nice restaurants and to the airport. Expensive breakfast.

10/10 Excellent

Scotch, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best grounds and pool in Aracaju
AWESOME!!!!

10/10 Excellent

Luciene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo
Stayed 2 nights in Jan 2024

10/10 Excellent

Alexandre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

4/10 Poor

Verified traveler

Disliked: Room comfort
Toalhas manchadas em uma diária de seiscentos e cinquenta reais é inadmissível.
Stayed 1 night in Dec 2023

10/10 Excellent

Marlucia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Hotel muito bem localizado! Excelente atendimento! Piscinas ótimas! Gostamos de tudo!
Stayed 1 night in Dec 2023

8/10 Good

Edelce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com ótima localização
Sempre que vamos a Aracaju ficamos no Del Mar. É um hotel simpático, acolhedor e bem localizado. Falta uma reforma, urgente...
Stayed 1 night in Dec 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Tudo ótimo
Stayed 3 nights in Dec 2023

2/10 Terrible

Tania maria

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi uma excelente experiência, pretendo voltar mais vezes
Stayed 1 night in Nov 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização, funcionários, interatividade, conforto, uma ótima experiência
Stayed 1 night in Nov 2023

6/10 Okay

Joel

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel ficou sem energia elétrica durante a tarde toda
Stayed 1 night in Nov 2023

10/10 Excellent

Matheus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

Ronaldo Marcelo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Alexandre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Erico

Liked: Staff & service, property conditions & facilities, room comfort
FIquei 3 dias hospedado no Del Mar, Hotel muito bem localizado, bom café da manhã, confortável, comodidades do quarto são boas, atendimento muito pontual também
Stayed 3 nights in Sep 2023

10/10 Excellent

Vivaldino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa opção em Aracaju
Hotel confortável, bem localizado ; quartos e banheiros bons, restaurante com preço honesto; café da manhã satistorio, com destaque pra comida regional. Funcionários gentis.
Stayed 4 nights in Sep 2023

10/10 Excellent

EVANIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incrível
Hotel excelente em Aracaju. Bem localizado com várias opções de restaurantes perto. Quartos grandes, camas confortáveis, café da manhã ótimo, funcionários atenciosos. Bom levar repelente de tomada caso seu quarto fique com vista pra piscina/jardim pois o Hotel não fornece.
Stayed 4 nights in Aug 2023

8/10 Good

MARCELO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa escolha.
No geral foi uma boa escolha. Diária pouco acima da média. Ótima localização. Retornaria.
Stayed 3 nights in Jul 2023

10/10 Excellent

Maria Lourdes

Stayed 4 nights in Aug 2023

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente mesmo
Localização, simpatia, conforto, café da manhã. Gostamos de tudo.
Stayed 1 night in Jul 2023

10/10 Excellent

ANA LUCIA DO

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadía, confortável,boa localização tudo nota mil
Stayed 3 nights in Jul 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Lígia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ainda não trocaram as tvs. Sinal analógico, péssimo para assistir.
Stayed 5 nights in Jul 2023

10/10 Excellent

Edson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Jose

Stayed 1 night in Jun 2023

10/10 Excellent

Johnatta

Stayed 3 nights in Jun 2023

10/10 Excellent

Helena Letícia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom! Recomendo
Hotel maravilhoso! Quarto muito bom, limpo, cheiroso, cama confortável!
Stayed 1 night in Jun 2023

10/10 Excellent

Nasser

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aracajú em junho é tudo de bom!
Fomos muito bem recebidos e acomodados pelo hotel. Recepção e serviço de quarto excelentes. Café da manhã está entre os melhores que já experimentei. A época das festas juninas deixa a cidade e o hotel decorados.
Stayed 4 nights in Jun 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Stayed 1 night in Apr 2023

10/10 Excellent

Mônica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Miguel Arcanjo de Araujo

Stayed 3 nights in May 2023