Property grounds

Reviews of Convento da Serta Hotel

4 out of 5
Convento da Serta Hotel
Alameda da Carvalha, Serta

Reviews

9.8

Exceptional

Rating 10 - Excellent. 76 out of 85 reviews" "
Rating 8 - Good. 7 out of 85 reviews" "
Rating 6 - Okay. 0 out of 85 reviews" "
Rating 4 - Poor. 2 out of 85 reviews" "
Rating 2 - Terrible. 0 out of 85 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ferreira

Stayed 1 night in Jul 2023

10/10 Excellent

Fernando

Stayed 3 nights in Jul 2023

10/10 Excellent

Wayman

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Discover central Portugal and make this hotel your top priority for a stay. The front desk staff is exceptional. The best breakfast I've experienced in Portugal was here. The adjacent restaurant is top-notch, and there are choices of several restaurants well worth visiting. I could not have had a better experience in any hotel in the entire country.
Stayed 1 night in Nov 2022

10/10 Excellent

Ideliz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rui was an amazing host, very kind and helpful. The communication was clear and timely. The hotel was clean, cozy and beautifully decorated. The location was good for us as it allow us to walk to the Morrish castle, Palacio de Pena and Quinta de Regaleira. We loved having our breakfast in the patio while enjoying the view to the Morrish castle. The breakfast was delicious with a wide variety of options to choose from. The room was quiet, we choose a first floor room with a small patio.
Stayed 2 nights in Sep 2022

10/10 Excellent

Arthur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is beyond friendly and helpful with your requests. They went above and beyond suggesting tourist routes to travel. I bought local honey and jams that some custom inspector is definitely enjoying
Stayed 2 nights in Apr 2022

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly
Very clean and dog friendly.
Stayed 1 night in Dec 2021

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Afonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Set in beautiful location and close to the town facilities.
Stayed 1 night in Jul 2020

10/10 Excellent

vitor, new york

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the building combining an ancient convent with the most modern facilities. loved the morning breakfast and the staff very friendly . I also enjoyed being near nature parks and old quaint villages filled with cultural and historical interest
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Well maintained. Great Breakfast!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and excellent adaptation of the old convent into a luxury hotel.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kind staff. My wife got sick and we asked about pharmacy. They gave us the information and made an arrangement for a takeout of cooked apple and rice porridge at a restaurant next door. That were exactly my wife needed. We very much appreciated their kindness.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury with a friendly face
We were made very welcome from the moment we arrived at the hotel. The place had a sense of history (being an old convent) but had been beautifully restored and updated which gave it a contemporary twist. The staff made every effort to make us feel comfortable, when we explained we were vegan the receptionist phoned through to the restaurant to see if there was something suitable on the menu - the waiters also went out of their way to accommodate us. Although we are somewhat familiar with the area the receptionist was still able to provide lots of useful information about places of interest to visit despite the recent fires. Can't fault the hotel, clean, quiet, stylish and comfortable. Fantastic buffet breakfast, particularly the artisan bread and delicious fresh fruit. Friendly, cheerful and helpful staff. I left a jacket in the wardrobe, no problem, it was mailed to me here in London a week later! Thank-you.
Stayed 2 nights in Jul 2017

10/10 Excellent

phil @ Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully restored. Attentive staff. Great room.
We had an excellent overnight stay and it was hard to fault the hotel. Excellent in every way.

10/10 Excellent

lesley, Market Drayton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel
Stayed at this lovely hotel for 4 nights the whole expiriance was first class, the staff can not do enough for you the free breakfast was super & the rooms very large with a modern feel although the main public areas still retain the original charm of the building would deffinatly stay again when in the area

4/10 Poor

Kevin, DC

Disliked: Staff & service, property conditions & facilities, room comfort
Overpriced, too small, and no hot water
We had high expectations, but this hotel was a huge disappoitment. Suite is overpriced at 150 euro/night and only sleeps 2. It is not a true suite but a small room with a partial divider in the middle. Staff and mangement also handled a situation poorly: blaming the guest for no hot water rather than taking responsibility for the problem.
Outside

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Lightbox, Dallas, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel in a great location
We stayed for a few days at the Convento da Serta Hotel. This was our first time to Serta and we didn't know what to expect of the region. We were very pleasantly surprised by a beautifully renovated hotel, which offers all the modern amenities and features while preserving the architectural details of the original convent. We stayed in one of the historical rooms, belonging to the convent. The room was spacious and clean, with its own temperature control and fully renovated bathroom, and featured a cozy little balcony. The staff were wonderful. They recommended some walks and areas to explore. Although we normally like to figure things out on our own, we followed their recommendations and had an incredible day exploring the countryside and nearby town. The whole area is largely undiscovered by tourists, which means that we had it mostly to ourselves. The breakfast was also fantastic. A huge table filled with local pastries and delicacies, such as fresh cheese and homemade jams.

10/10 Excellent

Shannon, Mendon, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Surprise : )
Elsa & Team, We enjoyed our stay very much! Thank you for the warm welcome upon arrival. Excellent hotel! Newer property and kept extremely clean. Front desk staff is very friendly and welcoming. Breakfast area is spacious and one of the best I have experienced while in Portugal. Fresh vegetable and fruit in addition to all the other hot and cold items. I highly recommend to others when in the area. There isn't too much for sight seeing which was just fine for my husband and I who were just looking to relax from our 10 day trip in Portugal. There is a restaurant on site which serves fresh local dishes and was accommodating to me as I eat strictly vegetarian.

10/10 Excellent

Jean-Michel

Stayed 1 night in Oct 2023

10/10 Excellent

Kent

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

André

Stayed 1 night in Sep 2023

10/10 Excellent

Jose

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Admiten perros pero no en desayuno ni zona de piscina.
Stayed 2 nights in Aug 2023

10/10 Excellent

Marie-Jean

Stayed 1 night in Aug 2023

10/10 Excellent

Bruno

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

johnny

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel , with nice small swimming pool , very friendly and helpful reception . The breakfast was also more than enough with a good variation.
Stayed 3 nights in Jun 2023

4/10 Poor

Maria

Stayed 1 night in Jun 2023

10/10 Excellent

Philomène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Carlos

Stayed 1 night in Apr 2023

10/10 Excellent

Nuno

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A excelência de um hotel!
Viajo muito, por motivos profissionais, e conheço muitos hóteis na Pensisula Ibérica. Este hotel foi uma fantástica surpresa. Tudo foi excelente: o colchão, o silêncio, o wif-fi, o pequeno almoço, a arquitectura e decoração bonita e sóbria (corência franciscana). Mas também quero destacar a amabilidade, atenção e genuína simpatia de todos, a começar pela Directora do Hotel. Também o Adrian. A todos os outros peço desculpa por não ter fixado o nome. Hei-de voltar a este Hotel, sem dúvida.
Stayed 1 night in Apr 2023

10/10 Excellent

Ana

Stayed 2 nights in Oct 2022

10/10 Excellent

andrea

Stayed 1 night in Sep 2022

10/10 Excellent

Carina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, would consider a 5*, former convent very well refurbished and transformed into a hotel, very clean, spacious, modern rooms, excellent service and breakfast. Definitely recommend it to all types of travelers.
Stayed 1 night in Jul 2022

10/10 Excellent

Sabine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour juillet 2022
Formidable séjour et beaucoup d’amabilité de la part des employés pleins de petites attentions et les chambres sont parfaites et tranquilles petit déjeuner bien garni et fait maison
Stayed 1 night in Jul 2022

8/10 Good

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms would benefit from having some drawers to save items lying about on table tops also would be beneficial to have a refrigerator in the room
Stayed 2 nights in Jul 2022

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very serviceminded staff indeed. Did go the extra mile to assist us. Apparently we were the first Danish guest for some time. Our recommendation is that this should not be the case for the future. Perfectly located between Lissabon and Porto, and it is great to get a feeling for the countryside without too many tourists. Plus a visit to one of the river beaches is always interesting. Ask the hotel for guidance.
Stayed 2 nights in Jul 2022

10/10 Excellent

Kristof

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie ligging. Geen minibar op de kamer om dranken koel te houden. Bij uitchecken werd ons verteld dat je deze op aanvraag kon krijgen.
Stayed 3 nights in Jul 2022

10/10 Excellent

Muriel

Liked: Property conditions & facilities
Uma estadia agradável
Stayed 1 night in Jun 2022

10/10 Excellent

Sérgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fim de semana fantástico!
Gostamos de tudo no Convento da Sertã! O Hotel é muito bonito, assim como o quarto, a cama super confortável, boa casa de banho, roupeiro espaçoso, TV, roupões e chinelos, muitas tomadas, oferta de garrafa de água, enfim, tudo para mimar os hóspedes. Muito bom pequeno almoço. Destaque para todo o Staff que foi 6 estrelas!
Stayed 2 nights in Apr 2022

10/10 Excellent

Conceição

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendimento excelente. Bom pequeno almoço e variado. O staff super simpático. Quarto muito agradável e confortável. Bem localizado e com restaurante onde se pode saborear pratos tradicionais. Voltarei certamente.
Stayed 1 night in Feb 2022

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situado no centro da vila da Sertã o Convento hotel é um exemplo da recuperação do património nacional. O pequeno almoço é excelente em qualidade e variedade. Staff simpático e solícito, que nos forneceu toda a informação necessária para a realização de passeios a locais de uma beleza imperdível, a aldeias de xisto e a vilas na proximidade. Quartos limpos e com uma pequena varanda. No final da estadia proporcionaram-nos uma visita à antiga capela do Convento que foi recuperada e agora é utilizada para exposições, concertos e outros eventos. Uma experiência a repetir.
Stayed 4 nights in Oct 2021

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Candido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor seria praticamente impossível
A estadia correu de forma excelente. Comodidade, localização e, sobretudo, a simpatia de todo o staff.
Stayed 3 nights in Aug 2021

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021