Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers

Reviews of Barceló Sevilla Renacimiento

5 out of 5
Barceló Sevilla Renacimiento
Avenida de Alvaro Alonso Barba, s/n, Seville, Seville

Reviews

8.8

Excellent

Rating 10 - Excellent. 537 out of 1002 reviews" "
Rating 8 - Good. 319 out of 1002 reviews" "
Rating 6 - Okay. 88 out of 1002 reviews" "
Rating 4 - Poor. 41 out of 1002 reviews" "
Rating 2 - Terrible. 17 out of 1002 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lora, Kitchener

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lots of onsite amenities
Stayed 3 nights in Mar 2024
Response from Ana Vallejo Alonso Guest Experience Manager Ba on Mar 22, 2024
Dear Lora,Thank you for your positive feedback.We are thrilled to hear that you found our property beautiful and enjoyed the onsite amenities. Your appreciation of the room cleanliness, hotel condition, service, and room amenities means a great deal to us. We take pride in maintaining high standards in all aspects of our hotel experience and are glad to see these efforts reflected in your visit.We look forward to welcoming you back on a future occasion.Best regards,Ana Vallejo Alonso Guest Experience Manager Barceló Sevilla Renacimiento

10/10 Excellent

Jorge

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big hotel nice room parking not good huge land and to small area to guest park
Stayed 4 nights in Jan 2024
Response from Ana Vallejo Alonso Guest Experience Manager Ba on Feb 27, 2024
Dear Jorge,Thank you for your review.We are sorry to hear about the inconvenience you faced with the parking. While our hotel does have a large land, we continually strive to manage our parking space efficiently and appreciate your feedback on this matter.We are thrilled to hear that you enjoyed the cleanliness of your room, the condition of our hotel, the service provided by our team, and the amenities offered. It is wonderful to know that these aspects of your stay met your expectations and added to the enjoyment of your visit.We hope to welcome you again in the future. Best regards,Ana Vallejo Alonso Guest Experience Manager Barceló Sevilla Renacimiento

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. A little out of the way but nice and peaceful.
Stayed 3 nights in Feb 2024
Response from Mercedes Puente Guest Experience Manager Barce on Feb 21, 2024
Dear Gary,Thank you for your review.We are sorry to hear that certain aspects of the hotel did not meet your expectations. We strive to maintain high standards for both our accommodations and services. It's delightful to learn that you found our hotel to be a peaceful retreat and appreciated the cleanliness of your room, the condition of our hotel, and the level of service provided by our team. Your satisfaction with the room amenities is also very encouraging for us.We take pride in offering a tranquil environment for our guests to relax and unwind, away from the hustle and bustle, while still providing convenient access to Seville's vibrant city centre.We hope to welcome you again in the future. Best regards,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

8/10 Good

Anju

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apart from the checking experience it was all very good. The lady at the check in put us off.
Stayed 3 nights in Feb 2024
Response from Mercedes Puente Guest Experience Manager Barce on Feb 17, 2024
Dear Anju,We appreciate that you took the time to share your experience with us.We are sorry to hear that your interaction with our check-in staff did not meet your expectations, and we want to assure you that we strive to provide a welcoming and efficient service for all our guests. It's heartening to know that you found the room cleanliness, hotel condition, and room amenities to be of a high standard. Our commitment to maintaining a top-quality environment for our guests is something we take great pride in.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

10/10 Excellent

Punal

Stayed 3 nights in Jan 2024

8/10 Good

John Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Diego

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, the parking option was not clear I understood (during the booking) it was included, but the parking was inside and paying ( very expensive).
Stayed 4 nights in Dec 2023
Response from Mercedes Puente_ Guest Experience Manager on Jan 10, 2024
Dear Diego, Barceló Sevilla Renacimiento would like to thank you, first of all, for your visit to our facilities for your recent stay, as well as for the time spent evaluating our services.It is a pleasure for us to know that you found everything to your liking during your stay and that we have managed to meet your expectations as well as the standards of service and quality to which we are accustomed, and we apologize for not offering you correct information about our external parking service.Once again we thank you for your positive evaluation of us and we hope to have the opportunity to welcome you again on future stays.Kindest regards,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

10/10 Excellent

Genesis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jasjit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptional
Stayed 4 nights in Oct 2023
Response from Mercedes Puente Guest Experience Manager Barce on Nov 6, 2023
Dear Guest,Thank you for taking the time to review your stay.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back in the future, best regards,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

8/10 Good

katrina

Stayed 1 night in Oct 2023

10/10 Excellent

Hueybin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We like this resort hotel because it’s spacious room and very nice environment and staffs.
Stayed 4 nights in Oct 2023

10/10 Excellent

Randall, Belleville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here - although it was a much larger facility than we have been staying at for most of our holiday. It was a bit of a walk to the old town and the major sights of Seville - but the we appreciated the exercise. There were always lots of cabs available for those who wanted quicker access to the old town. We enjoyed the pool area - it was a nice relaxing space to spend the early evening after touring the town during the day - and it was open until 10pm
Stayed 4 nights in Oct 2023
Response from Mercedes Puente Guest Experience Manager Barce on Oct 18, 2023
Dear Randall,Thank you for your review.We are delighted to hear that you enjoyed our pool area and found it to be a relaxing space to unwind after exploring Seville. It's great to know that our location provided you with the opportunity to get some exercise while walking to the old town, and that you appreciated the availability of taxis for quicker access.We understand that our hotel is larger than some of the other places you have stayed during your holiday, and we hope that our range of amenities and services made your stay comfortable and enjoyable. We are continuously working to improve our guests' experiences and appreciate your feedback.We hope to welcome you back in the future. Best wishes,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

8/10 Good

fangyi

Liked: Amenities
Only first day had free bottle water. No convenient stor on property and vending machine only took coins. Far distance walking to any commercial area. Otherwise it’s a great facility and excellent staff. Bartenders are super nice and hardworking
Stayed 4 nights in Oct 2023
Response from Mercedes Puente Guest Experience Manager Barce on Oct 14, 2023
Dear Guest, Many thanks for your feedback.We are delighted to hear that you found our facility great and our staff, especially the bartenders, to be excellent and hardworking. Your kind words are truly appreciated.We apologize for any inconvenience you experienced regarding the complimentary water and the vending machine. We understand the importance of convenience for our guests and will take your feedback into consideration. As for the distance to commercial areas, our hotel is located just a short walk from the Alameda de Hércules, which is famous for its bars and restaurants. We hope you had the opportunity to explore this vibrant area during your stay.We look forward to seeing you again on a future occasion.Best regards,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Super Hotel
This hotel is not in the center but Taxi and bus service is readily available . The rooms are spacious and the staff are amazing. Swimming pools are superb and even in October the outside pool was warm. Special mention for the bar manager Alejandro super service and the outside bar is beautiful and new addition.
Stayed 3 nights in Sep 2023
Response from Mercedes Puente Guest Experience Manager Barce on Oct 11, 2023
Dear Peter,Thank you for your review.We are thrilled to hear that you found our rooms spacious and our staff amazing. It's great to know that you enjoyed our swimming pools and found them to be superb even in October. We appreciate your special mention of our bar manager Alejandro and the beautiful outdoor bar area.Although our hotel is not located in the city center, we are glad that you found the taxi and bus services convenient for your transportation needs. We strive to provide a comfortable and enjoyable stay for all our guests, and your positive feedback is truly appreciated.We hope to welcome you again in the future. Best regards,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

6/10 Okay

Guillermo

Ok
Stayed 2 nights in Oct 2023
Response from Mercedes Puente Guest Experience Manager Barce on Oct 5, 2023
Dear Guillermo,Thank you for your review.We are, nevertheless, pleased that you had an enjoyable stay with us.We hope to see you again in the future. Kind regards,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

10/10 Excellent

Robin

Stayed 1 night in Sep 2023

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel! Loved our 3 night stay at this hotel. Service was exceptional throughout our stay. The room was really big and the breakfast buffet is extensive and delicious. The pool area was very relaxing. The hotel is big, quiet and has an amazing bar and 2 restaurants. There is a taxi stand just outside the hotel which is great if you are heading to the town area. Its great if you need parking, as they have an underground parking. Even got a birthday treat from the hotel, scrumptious brownie sent to our room!
Stayed 3 nights in Sep 2023

10/10 Excellent

PETER

Stayed 1 night in Sep 2023

10/10 Excellent

Oluwaseun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Excellent stay and great team.
Stayed 10 nights in Aug 2023

10/10 Excellent

Sharmina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool and safe for teenagers.
Stayed 5 nights in Aug 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Hans

Stayed 3 nights in Aug 2023

2/10 Terrible

hossein asghari

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoker in other room bug us And we were smelling smoke 24hours .managers didn’t do anything Just saying we are trying find smoker as the rooms are for non smokers.I couldn’t believe If this hotel were 5 star hotel.
Stayed 3 nights in Aug 2023
Response from Guest experience manager on Aug 31, 2023
Dear Mr. Asghari,Although we sincerely regret your disappointment with your stay at the Barceló Sevilla Renacimiento we would like to thank you for sharing your opinion, as it helps us identify areas for improvement and act immediately in order to improve our guests' experience in the future. .We deeply regret what you told us since in these cases we always offer a room change to the client since we are fully aware of how annoying it can be to sleep in a room with this type of smell. It is precisely for this reason that all hotel rooms are non-smoking and smoking is strictly prohibited under penalty. We will proceed to investigate what could have happened so that we did not offer you this option and therefore the experience that you deserved.Finally, although your recent stay at our hotel has not completely satisfied you, we would love to host you again and give us another opportunity to demonstrate our good work, since our goal is the complete satisfaction of our clients.Sincerely,Silvia AguadedGuest Experience ManagerBarceló Seville Renaissance

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. And is very beautiful inside. It was a pleasant surprise.
Stayed 1 night in Aug 2023

10/10 Excellent

Ognjen, Kitchener

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel personnel is exceptional 👏👏👏
Stayed 4 nights in Jul 2023

10/10 Excellent

Nenad, DES PLAINES

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Good Property, poor front desk service! Good breakfast!
Stayed 2 nights in Jul 2023

2/10 Terrible

Mohammed

Disliked: Cleanliness
Bed bugs
Stayed 1 night in Jul 2023

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service
I hade bed bugs in my room me my wife and kids all woke up with bites when to the reception to advise them to change room they made it out like I was making it up showed the. The photos of the bites but they didn’t care
Stayed 1 night in Jul 2023
Response from Mercedes Puente Guest Experience Manager Barceló on Jul 26, 2023
Dear Mohammed,Thank you for taking the time to share your feedback.We are known for having guest-oriented personnel who are welcoming at all times and are fully aware that their interactions with our guests have an enormous impact on the overall holiday experience in our hotels. Therefore we are very sorry to read your comments on the service you received and commit to addressing any situation that does not follow this goal of making sure our guests feel welcome and looked after at all times.We are sincerely sorry to learn of your dissatisfaction with the cleaning of your room, at Barceló we are fully aware that hygiene and cleanliness are aspects of major importance for our guests to feel 100% comfortable in our hotels. On a future occasion please do not hesitate to inform our reception of any concerns, our team will promptly address the issue and take action in any situation that does not adhere to our established standards.Kind regards,Mercedes Puente Guest Experience Manager Barceló Sevilla Renacimiento

10/10 Excellent

Bhavin Anil

Stayed 5 nights in Jul 2023

8/10 Good

Jonathan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
The hotel has good facilities in a great location. The hotel was very good for young children.
Stayed 4 nights in Jul 2023

10/10 Excellent

Hani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s worth the money paid, excellent stay
Stayed 3 nights in Jul 2023

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and Service Superb
This is the best hotel we have stayed in Seville. We have been coming for 15 years or more. Rooms spacious ,swimming pools fantastic . The beds are huge and very comfortable. Bathroom larger than normal. Staff are amazing and very helpful for clients .
Stayed 2 nights in Jul 2023

8/10 Good

Caitriona

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Mostly staff very warm and welcoming. Great breakfast and spacious rooms. The outdoor area with pools and bar was great although gets incredibly busy at the weekend. Parking expensive and view over large funfair carpark not delightful. Ice machines would be a bonus.
Stayed 4 nights in Jun 2023

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, clean, comfy and family friendly
The hotel room was beautifully decorated, everything was new and spanking clean. The pool was fun and all the staff very friendly.
Stayed 1 night in Jun 2023

10/10 Excellent

Taimoor

Stayed 3 nights in Jun 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel all round!
Stayed 4 nights in Jun 2023

10/10 Excellent

PETER

Stayed 3 nights in Jun 2023

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and friendly staff
All the family loved this hotel. Yes, it's out of town but the bus services are excellent. Staff are great, very attentive. Spacious rooms and hotel. Excellent breakfast selection. Thanks to all the team
Stayed 4 nights in May 2023

10/10 Excellent

Eszter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 4 night at the hotel. I would highly recommend. Very nice people, clean room and good swimming pool. Also I am gluten intolerant and at the breakfast they had gluten free baguette which was really nice and I also got few biscuits chocolate muffin ( just you need to ask one of the waiters or chefs) . I was very satisfied so as my husband.
Stayed 4 nights in May 2023

10/10 Excellent

Rene

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, superb service and fair price.
Stayed 2 nights in May 2023

8/10 Good

Wayne

Stayed 1 night in May 2023

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
It is excellent hotel, not far from the center of the city - few Euros on taxi - with great facilities. Room was extremely good: spacious, comfortable, with all modern gadgets. The only drawback was absence of the restaurant for dinner - on cafe with a poor choices was available.
Stayed 2 nights in May 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Thomas, Royston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities
The pool area was beautiful, our family loved it here!
Stayed 3 nights in Apr 2023
Response from guest experience manager on Apr 12, 2023
Dear Mr Adam,We are delighted to know that, according to your words, we got to cumply your quality and service expectations and you went home with great memories of your vacation with us.Swimming pool is the perfect option for families who need to have relax in the hotel during their holidays and enjoy a lovely time having fun inside the hotel. The swimming has been recently inaugurated so we are glad to know that you found it amusing.Thank you again for this heartwarming review of your stay with us, we look forward to your next visit. Sincerely,Isabel Navarro.Guest Experience Manager TraineeBarceló Seville Renaissance

6/10 Okay

Madhuja

Traveled with family
Liked: Cleanliness, amenities
Spacious hotel but feels quite empty. Could do with a mini supermarket. Also improvement needed on their room service menu. Could do with more dining options.
Stayed 4 nights in Apr 2023
Response from Guest Experience Manager on Apr 11, 2023
Dear Mrs Madhuja,Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Sevilla Renacimiento. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. At Barcelo we always strive to make meals one of the best experiences among us and we truly regret your disappointment with our menu and although it has been studied so as to guarantee a varied assortment of dishes prepared with local products to please the most demanding palates, we will not fail to share your comments with our Executive Chef for information and further revision.Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincelery,Isabel Navarro.Guest Experience Manager traineeBarceló Sevilla Renacimiento

10/10 Excellent

Lilly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some comments
have stayed at several Barcelo facilities and wanted to compliment you on the reception staff and especially the Assistant Manger who greeted us at the the time of checkin. I was disappointed at checkout the female clerk was rude, not very helpful, impatient, and made me feel like I was bothering her. She seemed very annoyed when I asked to have our vehicle puled up and some help with our luggage since I am disabled and have trouble with lifting. Other that that I really enjoy staying at Barcelo facilities, but this last check out experience left a lasting memory.
Stayed 2 nights in Feb 2023