Courtyard

Reviews of Hotel Alcántara

2 out of 5
Hotel Alcántara
Calle Ximenez De Enciso 28, Seville, Seville

Reviews

8.8

Excellent

Rating 10 - Excellent. 336 out of 661 reviews" "
Rating 8 - Good. 258 out of 661 reviews" "
Rating 6 - Okay. 53 out of 661 reviews" "
Rating 4 - Poor. 13 out of 661 reviews" "
Rating 2 - Terrible. 1 out of 661 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, beds OK, breakfast OK, front desk staff helpful and nice. Location is great and next to great bars. Don’t miss the flamenco show next door, it was wonderful!
Stayed 3 nights in Mar 2024

10/10 Excellent

Natasha

Very helpful staff, hotel location excellent
Stayed 7 nights in Mar 2024

10/10 Excellent

Fiona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, good selection for breakfast and access to tea and coffee making in reception (only) 24 hours.
Stayed 4 nights in Feb 2024

8/10 Good

Alicia

Traveled with family
The location is great however there were mosquitoes. When we arrived at the train station in Sevilla called and asked if they can call a taxi for us and we were told no they don’t do that.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jun, Saint Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 3 nights in Dec 2023

10/10 Excellent

Loveleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Good location
Breakfast just ok. Excellent location. Room number 10 too small and can be too noisy but clean. Nice Staff
Stayed 5 nights in Dec 2023

10/10 Excellent

Charlie, Watford

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is ideally placed near many bars and restaurants and the must see spots of the Royal Alcazar and the cathedral. The staff are extremely friendly and knowledgeable and go above and beyond to make your stay memorable.
Stayed 1 night in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience here! Highly recommend!
Stayed 1 night in Nov 2023

8/10 Good

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
I loved this quaint hotel in the heart of Sevilla! It was next to some Flamenco shows and in a great location. I would highly recommend it to other travelers. The staff members were outstanding!
Stayed 3 nights in Oct 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is central to Santa Cruz. Had room 10 on ground floor - though I didn’t need it , is ‘accessible’ with large walk-in shower and single bed ( comfortable). Only issue would be it’s next to courtyard and inly windows are high up and would be hard to open also people sit and talk in courtyard till late. Breakfast items set up outside the door but was out early so didn’t bother me.
Stayed 2 nights in Oct 2023

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a location!! There are no superlatives enough to describe....
Stayed 4 nights in Oct 2023

6/10 Okay

Rhoda, Madison

Traveled with group
Liked: Staff & service
Air conditioning worked well, however when the outside temps plunged the room was very cold, and we couldn’t get the heat to work.
Stayed 2 nights in Oct 2023

10/10 Excellent

Esther

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, super convenient. Friendly service.
Stayed 3 nights in Oct 2023

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location!
Welcoming and helpful staff. Excellent location. Flamenco dance in same building. Just a few minutes walk to major sights, shopping, and restaurants. Excellent breakfast. Housekeeping did a great job. Room is adequate size, however not extremely spacious. Bathroom would be more functional if a small table or hooks were added to place cosmetic bag on.
Stayed 3 nights in Oct 2023

10/10 Excellent

Glenn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, friendly staff. The location is ideal.
Stayed 6 nights in Oct 2023

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Introductory price room small. We upgraded at the site and had to pay the difference. The staff was great with recommendations etc. the flamenco next door is great and you get a discount on tickets Would stay here again
Stayed 4 nights in Sep 2023

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location!
Alcantara was great. Very clean and the staff was super friendly and helpful. It was also in a great location. Will definitely stay there again and recommend to all.
Stayed 2 nights in Oct 2023

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a GO!
Hotel staff wonderful, welcoming, helpful. Breakfast is excellent. Location is perfect. Close to sites to visit, restaurants, shops. Even has Flamenco performance within steps of front door. The beds and pillows were very comfortable. The housekeeping staff did a great job daily in cleaning the room. The only improvement would be to have some type shelf or small table in the bathroom to be able to place a cosmetic case on, but the rather small bathroom perhaps would not accommodate as such. Maybe a hook to hang things on would be helpful in the bathroom. The room was very clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect economical stay in Seville.
For a two star in the center of the old town district central to everything you would want to see. I was pleasantly surprised all the staff were very warm, approachable, knowledgeable and showed genuine interest and care of their guests. They held my luggage checking in and out without any hesitation and no extra charges. I had there most economical room a single, and it was spotless, nice linens, tímela and toiletries. This two star could teach staff some lessons to the three and four stars si have stayed at. I highly recommend.
Stayed 3 nights in Sep 2023

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how this hotel was clean, the syaff were very friendly and helpful, and you could easily walk to many places
Stayed 1 night in Sep 2023

8/10 Good

Avhigit

Stayed 2 nights in Sep 2023

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to all major attractions in Sevilla and room was very comfortable and quaint!
Stayed 2 nights in Jul 2023

10/10 Excellent

Scott, Liberty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for Cathedral and other tourist spots nearby. Quiet, clean room. A little tight for 3 but not bad. Convenient Flamenco show next door. Staff was very friendly.
Stayed 3 nights in Jun 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place in a great location
Hotel is in a perfect location, less than five minute walk from the Cathedral and the Alcazar. The staff is really friendly and the breakfast has enough to keep you interested.
Stayed 3 nights in Jun 2023

6/10 Okay

William

Liked: Cleanliness, staff & service
Convenient but worn hotel.
The hotel is clearly worn. The staff was friendly. The hotel's best feature is how incredibly convenient it is to the byzantine streets of Sevilla - and quite close to the Giralda/Cathedral & Alcazar. The bed was so-so on comfortability and most of the property would benefit from being spruced up. My room was above the flamenco hall, which was not an issue if you keep normal "Sevilla hours" - that would be don't plan on sleeping before 11:30.
Stayed 2 nights in May 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Access to on-site Flamenco performance. Staff was very helpful. 24-hour desk!
Stayed 2 nights in Apr 2023

10/10 Excellent

kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! Everything is just a short walk away. All of the staff are friendly and helpful. They made our stay extra pleasant. Also, great breakfast buffet!
Stayed 3 nights in May 2023

8/10 Good

Vadini

Stayed 2 nights in May 2023

6/10 Okay

Kay

Liked: Cleanliness, staff & service
Disliked: Room comfort
The room is as very small and there was no place to put luggage or clothes. Very expensive fir what we got.
Stayed 1 night in May 2023

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The location is great, the beds were actually comfortable which we found to be a rarity in Spain, and the room was cool and quiet.
Stayed 2 nights in May 2023

10/10 Excellent

Patrick, Superior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Couldn't ask for a better location in the city. Near all the major attractions. There is a guitar/flamingo performance venue next to the hotel. Very worthwhile concert to attend with amazing dancers and musicians!
Stayed 3 nights in Apr 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and friendly (and multilingual). The location is extremely convenient for walking to shopping, restaurants and the Alcazar and Cathedral. While small, the rooms were clean and well-maintained, and the air conditioning was much appreciated! Lovely small courtyard and patio for hanging out.
Stayed 8 nights in Apr 2023

10/10 Excellent

Ted

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Alacantra IS Seville. Centuries old, the building sits in the heart of the old quarter. Out the door, a hundred yards to the left- the Cathedral, Alcazar, all of the best of Seville. Basic hotel but it's the Location!
Stayed 4 nights in Apr 2023

10/10 Excellent

Lindsey, Flower Mound

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, quaint hotel. Great breakfast spread. Loved how walkable everything was from this location. Front desk was always helpful with maps and recommendations. The Flamenco show next door is a must!
Stayed 2 nights in Mar 2023

8/10 Good

Cyrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved Seville. This hotel is close to everything at city center so you are able to walk everywhere. Very nice small hotel.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly staff. Next door flamenco show us excellent.
Stayed 3 nights in Feb 2023

10/10 Excellent

Karla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Feb 2023

10/10 Excellent

Susan

Stayed 4 nights in Feb 2023

10/10 Excellent

Lala Nacional

Stayed 2 nights in Feb 2023

6/10 Okay

Songnan, Pleasanton

Stayed 1 night in Jan 2023

8/10 Good

Lucia, Delray Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is in a convenient area for site seeing and walking. The room was a bit small but clean. The staff were friendly and kind.

8/10 Good

Vivek

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Walking distance to almost everything. Quiet. Clean. A strange practice seems to be to have have free coffee except from 7am to 11am when you have to purchase the breakfast to get coffee. Nothing provided in the rooms

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

peng

Traveled with family
Liked: Cleanliness, staff & service
Great stay in central business area
Great location in old city. Walking distance to all tourist sites. Room is a little outdated and small.
Stayed 3 nights in Dec 2022

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very friendly staff. Flamenco show is just off lobby and was amazing. Neighborhood is great with many restaurants close by
Stayed 1 night in Nov 2022

10/10 Excellent

Sameer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and centrally located near attractions
Stayed 3 nights in Nov 2022