Reception

Reviews of Hotel América Sevilla

4 out of 5
Hotel América Sevilla
Plaza del Duque de la Victoria, 9, Seville, Seville

Reviews

8.8

Excellent

Rating 10 - Excellent. 461 out of 983 reviews" "
Rating 8 - Good. 402 out of 983 reviews" "
Rating 6 - Okay. 92 out of 983 reviews" "
Rating 4 - Poor. 16 out of 983 reviews" "
Rating 2 - Terrible. 12 out of 983 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Bar wasn't open and no air con.
Stayed 4 nights in Mar 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was fantastic and close to everything in the city staff very helpful and polite
Stayed 7 nights in Jan 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellently situated for walking around the city. Wonderful balcony on the 7th floor rooms
Stayed 3 nights in Feb 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Cynthia C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a great location.
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Stayed 3 nights in Feb 2024

10/10 Excellent

Paul, Cork

Stayed 2 nights in Jan 2024

10/10 Excellent

Vera

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Marlene

Stayed 2 nights in Nov 2023

8/10 Good

Polina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern hotel right in the centre and we had a fantastic terrace. Oddly, the shower needs a good scrub to get rid of the mould and we had trouble w the cleaner not leaving any toilet paper. The AC was also difficult to get right. Also odd that some of the reception staff spoke no English at all.
Stayed 4 nights in Nov 2023

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to shops and attraction
Stayed 6 nights in Nov 2023

8/10 Good

Antonio

Stayed 9 nights in Nov 2023

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our room with roof terrace.
Stayed 3 nights in Nov 2023

8/10 Good

Alison

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Seville
Nice, clean, modern hotel. Only complaint was sound proofing not the best. We stayed in a junior suite which was very spacious. Didn’t eat at the hotel so cannot comment on food. Great location … walking distance to everything. There is building work going on opposite hotel but it was not intrusive to our stay.
Stayed 4 nights in Oct 2023

8/10 Good

janice

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, in good location
Stayed 1 night in Oct 2023

6/10 Okay

Lisa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fabulous, the hotel was beautifully decorated and the rooms were great. We particularly loved the 7th floor room with sunset views, it was spectacular. The only thing we didn't like was the bed, it was rock hard and incredibly uncomfortable.
Stayed 3 nights in Oct 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Great location used hop on hop off bus while here, easy to catch
Stayed 1 night in Sep 2023

10/10 Excellent

Lisa

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The property has a great location and the patio rooms are amazing!! The staff were so helpful and friendly. However, the only complaint would be the bed was rock hard and we slept terribly every night of our stay.
Stayed 1 night in Oct 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Room is modern and clean. Front desk is very helpful.
Stayed 3 nights in Oct 2023

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed for sight seeing. Modern rooms with safe and tea making facilities. Helpful staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

Sarra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean Close to centre Very quiet
Stayed 5 nights in Oct 2023

6/10 Okay

Ray

Liked: Cleanliness, property conditions & facilities, room comfort
Good Location
The hotel is in a good location for exploring and is across the road from an underground car park. Hotel guests can park there for €20 pd rather than €35. Staff were friendly and helpful. The room was well equipped and included tea making facilities (but no milk). The breakfast was fine, however first impressions were not great as on three occasions we found the breakfast bar looking sparse & bare with little choice. Clearly, the staff couldn't keep up with demand.
Stayed 3 nights in Sep 2023

6/10 Okay

Graham

Stayed 4 nights in Sep 2023

6/10 Okay

Emillieona

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel had all the basic amenities you needed and is near all the great shopping so very convenient BUT the room we were in 610 was hot! The aircon is very slow and not powerful at all. So sleeping in the night with heat 35 degrees outside was warm. It is good for 1-2 days but longer no. Breakfast could improve as variety was alright and some cutleries needs to be cleaned better after coming out of the dish washer. Overall, it was good enough alright.
Stayed 2 nights in Sep 2023

10/10 Excellent

WANDA

Stayed 2 nights in Sep 2023

10/10 Excellent

Loretta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious room and in easy walking distance to restaurants, grocery store, laundry, and many other amenities.
Stayed 3 nights in Sep 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking no problem
Staff were great. Thought that parking would be a problem, but it was not with Saba underground parking across the street. sAntonio was a great help checking us in with the car and giving instructions on where to go. Great place.
Stayed 3 nights in Sep 2023

10/10 Excellent

Amita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good location, good breakfast, quality of hotel is excellent and all staff very helpful...highly recommend!
Stayed 3 nights in Sep 2023

10/10 Excellent

Maia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed here for a couple nights but the staff was amazing. Unfortunately during our stay my partner got really unwell and the staff at the counter were very helpful letting me know which hospital to go to etc. they were very understanding of the situation and allowed for a late checkout too. The rooms themselves are a very generous size, extremely comfortable bed. Would 💯 come back and stay for even longer.
Stayed 1 night in Sep 2023

6/10 Okay

Sharron

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disappointed
The hotel was in a good location to get to the river and city centre. The breakfast was poor , some mornings you had to ask if they could gets some yoghurts, croissants out, the staff not very good at keeping things topped, not much variety. There was building work going on either side of the hotel, which i had booked a room with a terrace, which was right next to a large building having a full renovation, i asked to move as this was unsuitable and this was granted. They had a bar in the lobby, but this was not manned during the day unless you pressed a button and someone would then come out. Hotel lacked any nice vibe. Even though it was modern inside and close proximity to everything, I definitely would not stay there agsin because of the poor breakfast and staff with not so great hospitality and customer service.
Stayed 8 nights in Aug 2023

10/10 Excellent

Gareth, Edinburgh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent modern hotel - great balcony Handy for all attractions Great little bar over the road
Stayed 4 nights in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel America
Enjoyed our 4 nights at Hotel America. Location is great, rooms are spacious, clean and comfy. Breakfast was good with plenty of choice. Staff were friendly and helpful. Would stay there in the future without hesitation.
Stayed 4 nights in Sep 2023

8/10 Good

Richard, Wilton Manors

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was tiny, you can hear everything going on in the hallway. A/C is good not great for USA standards.
Stayed 3 nights in Sep 2023

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location being only 10 mins walk from the centre of everything. Far enough away but still close. Rooms were very clean and very relaxing. Staff throughout were very pleasant and helpful especially Irene who checked us in early. Would definitely stay here again and would certainly recommend it.
Stayed 3 nights in Sep 2023

10/10 Excellent

Phillip, Wakefield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

10/10 Excellent

Carolina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is far from the hotel and if the hotel had a pool it would be even wonderful. The breakfast was great.
Stayed 1 night in Aug 2023

8/10 Good

Adrian

Traveled with family and small children
Liked: Cleanliness
A decent hotel with nice rooms. Service was mediocre and reception desk staff were not that friendly
Stayed 2 nights in Aug 2023

10/10 Excellent

Taskin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice and clean hotel in an excellent location. Definitely value for money.
Stayed 2 nights in Aug 2023

8/10 Good

Glenrory

Liked: Cleanliness, staff & service, property conditions & facilities
It was centrally located within walking distance of most attractions. The buffet breakfast had a good selection on offer which was a plus.
Stayed 7 nights in Aug 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and clean and spacious modern room. Only thing is that the zircon took a little while to cool down room but otherwise everything else was excellent!
Stayed 2 nights in Aug 2023

10/10 Excellent

Pablo, Bogota

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulosa experiencia, la ubicación es magnífica, la habitación muy cómoda, impecable limpieza y servicio excepcional.
Stayed 1 night in Jul 2023

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico
Stayed 1 night in Jul 2023

10/10 Excellent

RACHID EL

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2023

10/10 Excellent

Riza

Traveled with family
Clean and nice service.
Stayed 4 nights in Jul 2023

10/10 Excellent

Hafsah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Think this was more a 4* then a 3*. I swapped my hotel from Derby to América last minute due to the more modern rooms and I'm so glad I did! The hotel was clean and the aircon worked amazing the beds were comfy and the location is prime. Walking distance to everything with an Aldi less then a minute walk away. The only thing I would say is that the accessibility is a difficult for those with mobility issues, when entering and leaving the hotel. The lifts to get to your room are amaizng. But you have like 3/4 steep stairs to get into the hotel. They do have a small lift but it's a headache to get it working and I couldn't imagine doing that everytime I needed to come in. Other then that amazing clean and fresh. Staff are very helpful too and it's a steal for the price
Stayed 4 nights in Jul 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not easy to park.
Stayed 1 night in Jul 2023

10/10 Excellent

James

Stayed 4 nights in Jun 2023

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Jul 2023