Ratings based on 122 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Maisons Laffitte
hôtel un peu excentré avec beaucoup de cachetPosted Jul 21, 2015
Pros: rapidité de réaction du personnel qui reste très courtois, charme du lieu, chambre "supérieure" moderne et très agréable.
Cons: les prestations des chambres "dreamer" sont insuffisantes comparées à celles des autres hôtels de la chaine à Grenade et Cordoue.
beaucoup de charme, personnel à l'écoute. nos chambres (trop petites et ne correspondant pas à un 4 étoiles) ne nous convenant pas, nous avons accepté une chambre supérieure avec un léger supplément. personnel charmant. excellents petits déjeuners. restauration très satisfaisante et variées.
for Everyoneby A verified traveler from Seattle, WA
Nice little Hotel in a great location.Posted Jul 7, 2015
Pros: The quaint charming feel to it. It's also very quiet and the pool was excellent.
Cons: Air conditioning in one of our rooms didn't work very well.
Location: Great location and easy walk to almost all sites.
We stayed at this hotel for five nights. There was a mix-up and we had to move rooms a couple times but the staff went above and beyond to make up for it. The pool was better than expected and absolutely necessary in the hot summer Seville sun. The restaurant is really good as well and I recommend the chef's choice Tapas plate.
Comment from Hotel Management
Jul 9, 2015 by Ruth Mazón, Hotel Management
Dear Guest, Thanks first of all for thinking of Hospes Las Caas del Rey de Baeza to spend your days in Seville. Also thanks for your review,we have taken note of all your comments and will check all the points you are mentioning. We are glad to know you enjoyed our relaxing pool and our Azahar restaurant. I really hope to have the opportunity to welcome you again at Hospes Seville in a close future. Kindest regards, Ruth Mazón-Hotel Manager.
for Everyoneby A verified traveler from leics
Nice hotel good locationPosted Jul 4, 2015
Very nice hotel with caring staff room a little on small size but comfortable Breakfast plesant and plentiful.
for Everyoneby A verified traveler from canada
cosy and charming Hotel close to everywherePosted Jun 18, 2015
Pros: I liked the layout of rooms around a cosy open garden (there were 2 gardens and each surrounded by two storeys of rooms) mostly the staff were awesome
Cons: everything was good
Location: walking distance to everywhere
together with another couple we stayed 3 nights 10-13 June and we really liked the hotel especially its staff namely Juan and Miguel. They did their best to make our stay memorable, I highly recommend this hotel
Comment from Hotel Management
Jun 22, 2015 by Ruth Mazón, Hotel Management
Dear Mr.,Dear Ms., Many thanks for your kind words about Hospes Las Casas del Rey de Baeza. It is highly satisfactory for us and our work to hear from our guest they have had a great stay in our House and in Seville. Our kindest regards, Ruth Mazón. Hotel Manager.
by A verified traveler
DisappointingPosted Jun 16, 2015
I requested a quiet room with a view (quiet the most important). We were put in a first floor room next to the service closet, stairwell and elevator. The room was street level alongside a busy street. The walls a rail thin and even with the next door room water running it sounds like a rainstorm (I actually went outside to see if it was raining). Our bed was basically two twin beds pushed together without a connector and the bathroom had just enough towels and soap for one adult. The check in process was rushed and the frankly rude employee didn't give us details about wifi, pool, etc. Oh, and the food we ordered for a light lunch was terrible. I can't believe I paid over $300/night for this hotel. I have nothing against a humble hotel but between the poor customer service and complete lack of care about our comfort, this hotel pick was a fail.
Comment from Hotel Management
Jun 19, 2015 by Ruth Mazón, Hotel Management
Dear Sr.,Dear Ms., Many thanks for your time and your comments. I am really concerned regarding your disappointment with your stay in our hotel, for that reason, I would have preferred to contact you by letter apologizing for the inconveniences this situations may have caused you. We really hope to welcome you again to Hospes Las Casas del Rey de Baeza so that we have a renewed opprortunity to offer you a full Hospes Experience. Kindest Regards, Ruth Mazón. Hotel Manager.
for Everyoneby A verified traveler from Woodstock, MD
Nice HotelPosted Jun 2, 2015
Pros: Nice open courtyard, ideal for dining or a drink. Hotel staff was extremely helpful with suggestions for dinner, and activities to see.
Cons: Small item but there was no fan or window in the bathroom resulting in high humidity in the room.
Location: We walked to all the major sites in Seville.
We enjoyed our hotel stay very much. Location was very convenient. We walked to most of the Seville sites but could easily grab a taxi when we needed one. The hotel restaurant food was delicious. We received a small glass of complimentary sangria upon check-in. A nice touch!
for Everyoneby A verified traveler from London
Traditional hotel in heart of SevillePosted May 30, 2015
This is a lovely little hotel;ideally located with the added bonus of a roof top pool. It's clean and although the rooms are a little basic;it is traditional style is part of its charm. Staff were great and breakfast in the cobbled courtyard was a nice way to start the day.
for Couplesby A verified traveler from Suffolk, UK
Hotel is quite central in city.Posted May 23, 2015
Pros: Quiet position. First-class staff. Secluded lounge areas and patios.
Location: About 20 minutes walk from cathedral, but through narrow lanes. Many restaurants fairly close by. Seville is a walking city.
Lovely old-fashioned hotel. Staff were most helpful and welcoming. We had a quiet, well appointed room, albeit a little problem with the shower. Food good in restaurant with superb service from staff. Difficult to think of adverse comments. Small swimming pool and terrace on roof level.
by A verified traveler
Quel dommage !Posted May 18, 2015
Pros: le cadre
Cons: l'insonorisation, le silence !!
Location: Juste à coté de la Casa Pilatos. Le centre et le barrio Santa Cruz sont accessibles à pied en 10 minutes.
L'hotel est très joliment décoré; le cadre est exceptionnel avec deux patios au charme typique autour desquels viennent s'enrouler 3 étages de chambres, le tout dans des tons bleutés et blancs reposants. La piscine sur les toits est petite mais particulièrement agréable. Les petits dej sont très biens et le personnel très sympa. Alors quel dommage que dans un tel cadre, il y ait un tel vacarme. L'insonorisation est inexistante (on entendait notre voisin tripoter un sac plastique…). Tous les bruits de salle de bains et de WC sont partagés avec l'ensemble des clients quelle que soit l'heure. Nous avons eu, en plus, la malchance d'être au RDC: ainsi, tous les clients allant et venant dans le patios pour rejoindre leur chambre, en faisant rouler leur valises sur les pavés non du patios, faisaient trembler la chambre. Là encore à toutes les heures. C'est convivial mais trop juste pour un 4 étoiles. Pour la douche, l'eau tiède mets dix minutes à arriver (c'est pas grave, il fait chaud) et le sèche cheveux ne fonctionne pas (c'est pas grave, il fait chaud). Les lampes de chevets sont jumelées avec le plafonnier; on peut composer avec un lampadaire mais il faut se relever pour l'éteindre (encore une fois, rien de bien grave mais pas acceptable pour ces tarifs). Impossible de rattraper du sommeil pendant la sieste le samedi car l'hôtel avait eu la géniale idée de faire un repas de communion après lequel moult enfants purent hurler de plaisir dans le patios….
for Couplesby A verified traveler from Cambridgeshire
Romantic Seville HotelPosted May 15, 2015
Picturesque hotel in a quiet setting. We walked to the main tourist sites although some may prefer a taxi ride. Stylish comfortable room. Friendly welcome from staff. Excellent food in the restaurant or informal eating and drinking in the courtyard. Only slight quibble was that sometimes the breakfast staff didn't quite keep up with replenishing the buffet but a good selection of continental breakfast food and you could order eggs if you wanted something hot.