Ratings based on 182 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Well-located hotel

Posted Mar 31, 2014
Pros: Location
Cons: Creature comforts
The hotel was in a good central location. The rooms were adequate if a bit stark in keeping with the characterization of the hotel as "high tech." Overall, it worked for us, but we would not rush back.
Comment from
Jan 14, 2014
Dear Guests, Thank you for your comments and staying with us! We have taken due note of your suggestions. They will help us to improve for a future design. Looking forward to welcoming you, receive our best regards from Seville, Mr Barroso. Manager.
3 out of 5
by Michelle from London

Sleepless in Seville

Posted Mar 31, 2014
Pros: Great location for sight-seeing, and nice and quiet at night.
Our 4-night stay left us exhausted. The room was hot and stuffy, and the mattress was rock hard. Night 1 we had the AC on; we could hear the fan blowing, but it didn't produce any cool air. Next morning we reported the AC was broken, but were told the hotel hadn't switched it on yet so the only option was to sleep with the window open. So that's what we did night 2 - AC off, and the window open. Still didn't manage to get any air through, and the church bells rang early, so we complained again - to be told the AC had been switched on the previous day (shame no-one had thought to tell us ...). Looking forward to a good night's sleep with AC on night 3, but following the advice we were initially given (that the temperature dial didn't have any effect), we switched AC on low and left the dial on the lowest setting, 10 C. Woke in the night, frozen (the dial does work once the AC is on). Finally got the temperature sussed by night 4.
Comment from
Jan 14, 2014
Dear Michelle, Thank you for staying with us and your time to send us your comments. We really appreciate them. We are so sorry for the inconveniences during your stay regarding the AC. You were staying when we change the central system from hot to cool, cause the previous week it was cold in Seville, and suddenly the hot was coming. Our piping system needs a couple of days to make the maintenance program and recover the right temperature. It is really necessary. Sorry for this misunderstanding. We hope you will trust us again very soon. Cordially Yours, Mr. Barroso Manager
3 out of 5
Recommended
for Everyone
by MARTIN from HOUSTON, TEXAS

WELL LOCATED IN SEVILLE

Posted Mar 28, 2014
THE LOCATION IS GREAT, CLOSE TO MAIN AREAS OF INTEREST. A LOT OF RESTAURANT OPTIONS IN THE NEIGHBORHOOD. ROOMS JUST AVERAGE. HARD BEDS AND PILLOWS. WIRELESS WAS INACCESSIBLE IN OUR ROOM. THE STAFF WAS NICE AND HELPFUL
Comment from
Jan 1, 2014
Dear Martin Thank you very much for staying with us and helping us with your comments through the survey. We look forward to welcoming you very soon in Petit Palace Hotels! Mr Barroso Hotel Manager
4 out of 5
Recommended
for Couples
by Sue from London

Right in the centre of Seville's sights

Posted Mar 25, 2014
Pros: Close to the cathedral,bodegas, tapas bars and Alcazar Converted palace and modern decor
Location: Don't miss the Metropol Parasol and have a drink at the bar at the top - money off with the lift/entrance ticket
Close to the cathedral,bodegas, tapas bars and Alcazar Converted palace and modern decor
Comment from
Jan 1, 2014
Dear Sue Thank you very much for staying with us and helping us with your comments through the survey. Our location, as you say, it is fantactic, everything is at a walking distance! We look forward to welcoming you very soon in Petit Palace Hotels! Mr Barroso Hotel Manager
4 out of 5
Recommended
for Everyone
by Photoparadiso

Good location, classy feel, helpful staff.

Posted Mar 16, 2014
Pros: Location. Comfort.
Cons: Air-con working
Location: Good location for walking around Seville. Lots of good tapas bars nearby.
We stayed for 3 nights in this quiet, airy hotel. It's located in a narrow street with a lovely tapas bar around every corner.The room was nicely decorated with a frosted glass door to the bathroom, window to the street and aircon which may work (didn't for us - but not too hot in March) The help-yourself coffee machine on ground floor and choice of juices in a fridge were a nice touch. There is also a sun deck on the roof with a few loungers, if you fancy a siesta in the sunshine.
Comment from
Jan 1, 2014
Dear Sirs Thank you very much for staying with us and helping us with your comments through the survey. We look forward to welcoming you very soon in Petit Palace Hotels! Mr Barroso Hotel Manager
3 out of 5
Recommended
for Families
by Jean from Chicago

Great location in the heart of Sevilla

Posted Mar 8, 2014
Pros: Free coffee and tea in the lobby, proximity to heart of Sevilla
Cons: The bathrooms were not that clean and there were not enough towels and soap for a triple room occupancy
This hotel worked perfectly for our family. The location is ideal for walking around the heart of Sevilla. Plenty of great restaurants within walking distance of hotel.
4 out of 5
Recommended
for Families
by A verified traveler

Perfect location with choices

Posted Dec 31, 2013 on Hotels.com
I like this hotel for its location and value. Everything was within walking distance and staff was very accommodating.
3 out of 5
Recommended
by mike from Sevilla

okay place. avoid breakfast unless it's included

Posted Dec 28, 2013 on Hotels.com
The rooms were clean and fine. The beds were a bit hard. It's an okay place to stay but avoid the breakfast! At €16.50 you can feed a family at a much better place.
4 out of 5
Recommended
for Getaway With Friends
by Randy H from Toronto

In the heart of old seville

Posted Dec 21, 2013 on Hotels.com
Great location, close to many of the tourist sites. very helpful staff. Rooms a large size by European standards. Housekeeping could have been a bit better, especially cleaning the bathroom. Otherwise a nice place to stay
5 out of 5
Recommended
by Ernesto from Arizona

This hotel is a must!

Posted Dec 9, 2013 on Hotels.com
Not the cheapest but it totally worth the extra penny! The shower is the best part, it has shower and side jets which make taking a shower a whole experience. Super clean, neat and well maintained this places is awesome. Close to everything in a quaint neighborhood.