Dear Jerry,Thank you for taking the time to provide your feedback.We're delighted to hear that you were satisfied with the cleanliness, overall condition, and service at our hotel. Our commitment to a superior service culture is reflected in these areas, and we're glad you've noticed. However, we regret to hear that the room amenities did not fully meet your expectations. We pride ourselves on providing a complete room experience and would love the opportunity to discuss any specific concerns you may have had. Our aim is to ensure every guest enjoys their stay to the fullest, and your insights are invaluable in this pursuit.We hope to have the opportunity of welcoming you back in the future. Best regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Marc,Thank you very much for this positive review.We're thrilled to hear that our DreamMaker mattresses provided you with a restful night's sleep, ensuring a rejuvenating room experience. It's wonderful to know that both the condition of our hotel and the service culture of our team met your expectations with a perfect score.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Vimal,Thank you very much for this positive review.We are delighted to hear that our commitment to service culture and room experience met your expectations, providing a clean and comfortable environment for your stay. It's also heartening to know that the quality of our hotel and the services we offer contributed to a positive experience during your time in Seville.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Connie,Thank you for sharing your feedback.It's rewarding for our team to know you appreciated our high standards.We hope to have the opportunity to welcome you back for another memorable stay in the future. Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Rodney,Thank you for providing us with feedback about your recent experience.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Wanda,Please accept our thanks for your kind review.We're thrilled to hear that you found our room cleanliness and hotel condition to be impeccable, and that our service met your expectations. Our team strives to deliver an exceptional room experience, and it's heartening to know that we succeeded during your stay. We take pride in offering a high standard of service culture, ensuring every guest's visit is memorable.We look forward to welcoming you back on a future visit.Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Leonid,Thank you for taking the time to share your comments.We are delighted to hear that you found our service exceptional and that our room amenities met your expectations, offering the comfort and quality we strive to provide for all our guests. It is also wonderful to know our team's dedication to service culture was reflected during your stay. However, we regret to hear about the unpleasant odor you experienced in your room. While our establishment prides itself on maintaining high standards of cleanliness, we understand that sometimes unexpected issues can arise. Please rest assured that we take such matters seriously and are proactive in ensuring a pleasant room experience for all our guests. For future visits, we would be pleased to offer you a room that aligns with your preference for a peaceful ambiance, as we have a variety of room types designed to cater to our guests' needs for tranquility.We hope to have the opportunity of welcoming you back in the future. Best regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Clare,It was a pleasure to receive this great review.We are delighted to hear that our proximity to the train station and the historic centre contributed positively to your Seville adventure. It's gratifying to know that the tranquility of our hotel provided you with a restful haven. Our team takes great pride in delivering exceptional service culture, and your acknowledgment of their helpfulness and friendliness is greatly appreciated. We're thrilled you enjoyed the room cleanliness and hotel condition, reflecting our commitment to providing a superior room experience. It seems you've had a taste of the warm Spanish hospitality we love to share!It would be a pleasure to welcome you back.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Jacqueline,Many thanks for this high rating.We're delighted to hear that you appreciated the level of service provided by our dedicated team and that the amenities in our rooms met your expectations, enhancing your room experience. While you mentioned concerns about the location, we pride ourselves on being situated in the heart of Seville, providing our guests with easy access to the city's rich history and attractions. Should there be any discrepancy, we always encourage our guests to reach out to our reception for the most accurate information regarding our location and services. Rest assured, we are committed to ensuring a memorable stay for all our guests, offering a blend of warm Spanish hospitality and a passion for service culture.We look forward to welcoming you back on future visits. Kindest regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Margaret,Thank you for your recent stay and for taking the time to leave a review.We're thrilled to hear that you found our rooms to be impeccably clean and appreciated the variety of our breakfast offerings. Your kind words about our dedicated staff are truly heartening; our team strives to provide the warmest and most efficient service. Regarding parking, while we do not have on-site parking, we're pleased you found the nearby parking convenient, even though it comes with a fee.We hope to have the opportunity to welcome you back for another memorable stay in the future. Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Guest,We appreciate that you took the time to share your experience with us.We're delighted to hear you appreciated the spaciousness, modernity, and cleanliness of our rooms and common areas. It's wonderful to know that the proximity to the train station was convenient for your travels. We understand that our location, while central, may be a bit farther from major tourist attractions like the Alcázar or Cathedral, yet we hope the easy access to public transport facilitated your sightseeing. We regret to hear that you felt the comfort provided did not match the value. We aim to offer a high standard of accommodation and our team is dedicated to ensuring that all guests have a pleasant experience.The whole team certainly hope we can welcome you back on another occasion. Many thanks once again,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Irma Alicia,Many thanks for this high rating.We're delighted to hear that our staff's helpfulness contributed to the tranquility of your stay, and it's wonderful that our commitment to service excellence was reflected in your 100% satisfaction rating. We also appreciate your positive remarks on room cleanliness and amenities, which we believe are a testament to our avant-garde design and sophisticated facilities, including our DreamMaker mattresses for a quality sleep experience. While you did not mention any specific negative experiences, we are continuously working to maintain and improve our hotel's condition to ensure every guest has a memorable stay.We hope to have the occasion to welcome you back. Wishing you a wonderful holiday season and a Happy New Year!Kind regards,Maria Fdez. Valderrama, Voice of Customer Coordinator

Vážená Joanne, Děkujeme za sdílení zpětné vazby a milá slova.We're thrilled that you found our front desk staff to be friendly and warm, reflecting the hospitality we strive for. It's also great to know that our spacious bathrooms, complete with a shower chair, contributed to your comfort during your stay. We're glad our amenities, including the complimentary umbrellas, were helpful during Seville's rainy weather, and that the proximity to the large shopping mall across the street added convenience to your visit.We hope to have the opportunity to welcome you back for another memorable stay in the future. Kind regards,Maria Fdez. Valderrama, Voice of Customer Coordinator

Apreciada Irma D,Nos sentimos muy honrados de la recomendación que ha dejado en esta plataforma.Ha sido un placer para nosotros devolverle la confianza depositada en nuestro hotel con una estancia agradable. Estamos muy contentos al comprobar, a través de su puntuación, que hemos estado a la altura de sus expectativas. Su satisfacción es nuestra mayor recompensa. Un cordial saludo,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Carol,Thank you for this positive review of your stay with us.We are thrilled to hear that you enjoyed your stay in our spacious Level Junior Suite and appreciated the convenient parking facilities. It's great to know that our delicious breakfast and attentive staff contributed to a memorable stay for you. We are proud of our team's commitment to providing exceptional service, and we're glad it made a positive impact on your visit.We truly appreciate your recommendation of our Level rooms and suites, and we're happy that you found them to be well worth it.The entire team look forward to welcoming you back for a future visit.Kind regards,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Albert, Thank you for your feedback.We are delighted to hear that you found our hotel to be quiet and comfortable, with good air conditioning. We appreciate your understanding regarding the road repair situation and apologize for any inconvenience it may have caused during your stay.Regarding the breakfast options, we would like to inform future guests that we offer a delicious breakfast buffet with a wide variety of choices, as well as a more affordable option at our Bribone Bar. We apologize for the difficulty you experienced with the shower control and appreciate your feedback. Our team will look into this issue to ensure a better experience for our guests.We look forward to welcoming you back in the future.Best regards,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Conrad,Thank you for your review.We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward.We hope to welcome you back in the future.Best wishes,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Ian, Thank you very much for this kind review.We are thrilled to hear that you found our team extremely friendly and accommodating. Our team works hard to ensure that every guest has a comfortable and enjoyable stay. It's great to know that you appreciated the cleanliness of your room, the hotel's condition, and the level of service provided. We take pride in maintaining a high standard of cleanliness and comfort for our guests.The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Guest, Thank you for taking the time to review your stay.We are thrilled to hear that you appreciated our convenient location and fantastic pool. It's great to know that you enjoyed the food and service at our restaurant, La Dehesa Tavern, which offers typical Andalusian and Mediterranean dishes. Your satisfaction with the quiet and clean room is also highly valued by our team.We hope to welcome you back to Meliá Lebreros in the future. Best regards,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Raphael, Thank you for taking the time to review your stay.We are delighted to hear that you found our staff friendly, accommodating, and helpful during your stay. It's great to know that you appreciated our clean and spacious rooms, as well as our commitment to being environmentally conscious.We apologize for any inconvenience caused by the construction in the surrounding area. We understand that it can be chaotic, but we hope it didn't affect your overall experience too much. Rest assured, we continuously strive to improve our facilities and services to provide our guests with a memorable stay.We hope to welcome you back. Best wishes,Maria Fdez. Valderrama, Voice of Customer Coordinator

Estimada Solange,Muchas gracias por la reseña sobre su excelente estancia en nuestras instalaciones.Nos alegra saber que disfrutaron de su estancia y que encontraron a nuestro personal amable. Apreciamos sus amables palabras sobre nuestra ubicación y nuestras instalaciones, especialmente nuestras habitaciones familiares. Sería un placer que nos honrara nuevamente con su presencia en un futuro próximo. Atentamente,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Mr. Sheng,We are grateful for this kind review following your recent stay.We are delighted to hear that you found our services to be great. Our dedicated team works hard to ensure that our guests have a memorable stay, and it is always rewarding to receive such positive feedback.Once again, thank you for your kind words, and we hope to have the opportunity to welcome you back to our hotel in the future.We look forward to welcoming you back. Best wishes,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Ms Andrea,Many thanks for this high rating.We are thrilled to hear that you appreciated our property's location, as well as the room service and amenities provided. It's great to know that you found our beds comfortable, ensuring a good night's sleep. Our team takes pride in offering a wide range of amenities to make our guests' stay as enjoyable as possible.We look forward to welcoming you back on a future occasion. Best wishes,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Mr. Cesar,Thank you for taking the time to provide feedback about your time at our hotel.We are delighted to hear that you found our hotel to be really nice and enjoyed your stay with us. We appreciate your understanding regarding the construction in front of the hotel, and we are glad it did not significantly impact your overall experience. We continuously strive to provide excellent service and facilities to our guests, and it is always rewarding to receive such positive feedback.We look forward to welcoming you back for another memorable stay in the future.We would love to have you return in the future. Best regards,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Mr Barry,Thank you for taking the time to review your recent stay.We are thrilled to hear that our friendly and helpful staff made a positive impression on you. It's great to know that you found your room clean, spacious, and comfortable with efficient air conditioning. We're delighted that our breakfast selection exceeded your expectations and that you enjoyed our pool area for relaxation after exploring Seville.We appreciate your feedback regarding the tea cups and blackout curtains in your room. We will take your comments into consideration for future improvements. We apologize for any inconvenience caused by the road closure outside our hotel, and we hope the alternative transportation options were helpful during your stay.We look forward to welcoming you for another pleasant stay. Best wishes,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Ella, Thank you for taking the time to share your experience at our hotel.We are thrilled to hear that you found great value in our 'The Level' room and enjoyed the exclusive benefits, such as the Level Lounge and late check-out. Our team takes pride in providing excellent service, and we are glad that they were polite and helpful during your stay.We appreciate your feedback regarding the pool opening hours and understand that an early morning swim can be refreshing. We will take your suggestion into consideration for future improvements. Additionally, we acknowledge your concern about food intolerances during breakfast and will look into providing a menu to accommodate guests with dietary restrictions.We hope to have the opportunity to welcome you back for another memorable stay in the future. Kind regards,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Ella, Thank you for taking the time to share your experience at our hotel.We are delighted to hear that you appreciated our hotel's condition, service, and room amenities. Our team works hard to provide a comfortable and enjoyable stay for our guests.We apologize for the inconvenience caused by the construction work in the street near our hotel. We understand that it can be challenging to access the hotel during this time. Please rest assured that this is a temporary situation, and we are looking forward to the completion of the construction work to provide a more convenient experience for our guests.We hope to have the opportunity to welcome you back for another memorable stay in the future. Kind regards,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Mr Ali,Thank you for taking the time to review your recent stay.We are thrilled to hear that you appreciated the cleanliness of our hotel, as well as the professionalism and openness of our staff. Our team takes great pride in maintaining a high standard of service and ensuring that our guests feel welcome and comfortable during their stay.It is truly rewarding to receive such positive feedback, and we are grateful for your kind words. We will continue to strive for excellence in all aspects of our hotel, from our avant-garde design and elegant rooms to our sophisticated facilities and convenient location.We look forward to welcoming you back in the future.Kind regards,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Mr. Piotr,We are grateful for this kind review following your recent stay.We're pleased that you had a pleasant stay with us and appreciated our high standards.We look forward to a return visit from you in the future.Best wishes,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Guest,Thank you for taking the time to share your review.We are glad to hear that you found our rooms to be satisfactory. However, we are truly disappointed to learn about your experience with the staff member during breakfast. We take such matters seriously and will address this issue internally to ensure it does not happen again.We apologize for the inconvenience caused by the lack of in-room hot drink facilities. We would like to inform you that coffee makers and capsules are available in our Premium Rooms and The Level rooms and suites. Regarding the late check-out fee, it is a standard practice in our hotel. We appreciate your feedback and will work on enhancing our services to provide a better experience for all our guests.We look forward to welcoming you back.Kindest regards,Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Mr Jesus,Thank you for taking the time to review your recent stay.We are glad we were able to meet all your requirements for a perfect stay.We hope to welcome you back.Best wishes,Maria Fdez. Valderrama, Voice of Customer Coordinator