Balcony

Reviews of Hotel Palacio Alcazar

4 out of 5
Hotel Palacio Alcazar
Plaza De La Alianza, 11, Seville, Seville

Reviews

9.0

Wonderful

Rating 10 - Excellent. 278 out of 526 reviews" "
Rating 8 - Good. 199 out of 526 reviews" "
Rating 6 - Okay. 37 out of 526 reviews" "
Rating 4 - Poor. 11 out of 526 reviews" "
Rating 2 - Terrible. 1 out of 526 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Traveled with family
Best location, rooms and rooftop terrace were fantastic.
Stayed 2 nights in Mar 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was ideal for my grown daughter and me. Our room (#3) had two floors, so she was able to have her own space. The hotel is less than a five minute walk to the Alcazar and the Cathedral, on a quiet square. The roof top bar was also a lovely place to have an afternoon drink.
Stayed 1 night in Feb 2024

6/10 Okay

Olivia

Traveled with partner
Liked: Cleanliness
Very small room with basic amenities. No frills hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Connor

Stayed 1 night in Dec 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2023

10/10 Excellent

Lorenza

Stayed 1 night in Oct 2023

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service
I liked the fact that it was clean. What I did not like was the road access and taxis did not want to drop us off at the property. So, we had to roll the bags on a stone road.
Stayed 2 nights in Oct 2023

8/10 Good

Yolanda

Stayed 2 nights in Oct 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location !
Hotel is in walking distance to everything. Right next to cathedral and alczar. Place to eat all around area. Roof top bar nice. We didn’t use much other than coffee in morning because it was too hot during day. Staff very helpful! Helped us get flamenco tickets and have us advise on bus and train when we left Sevilla. Rooms are basic no frills but clean and comfortable!
Stayed 3 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel very well located, clean and comfortable rooms. Reception very helpful, nice terrace for drinks with a view of La Giralda.
Stayed 2 nights in Sep 2023

8/10 Good

Mandana

Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and internet connection was good
Stayed 1 night in Jun 2023

10/10 Excellent

Miranda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location between the church and the Alcazar. Just a few steps to each. Comfortable rooms and a terrace with great views for breakfast, dinner, or drinks. There are also tapas bars and restaurants on the street behind the hotel, so be sure to check those out as well.
Stayed 1 night in Jun 2023

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fabulous I felt like I was on a movie set for a romantic movie. Safe for solo female traveller's. Super convenient location with great staff. 💯 recommend
Stayed 2 nights in May 2023

8/10 Good

Neil

Liked: Staff & service, amenities, property conditions & facilities
Ideal location! Friendly and courteous front desk staff. Do not, however, reserve a room that faces the front courtyard. From 06:00 when the city starts cleaning the streets to the city's dumping of trash into their dumptrucks. Then as morning progresses, the throngs of tourists passing through the plaza all day long until about 22:00. And don't forget the neighbor's constantly barking dog! Other than that, a nice place to stay!
Stayed 3 nights in May 2023

10/10 Excellent

Lan, Flower Mound

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Night is pretty noisy way after midnight.
Stayed 1 night in May 2023

10/10 Excellent

CAITRIONA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant, modern & tucked away discretely despite being in the centre of things
Stayed 2 nights in May 2023

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, excellent staff, excellent service! We will definitely return here on our next trip to Seville.

10/10 Excellent

Francine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Location, location, location!
Stayed 1 night in Apr 2023

10/10 Excellent

Gerald

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Excellent rooftop bar and breakfast area
Stayed 3 nights in Mar 2023

8/10 Good

Charles, Ridgewood

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, super convenient location, clean and comfortable. No frills, but I didn’t expect any.
Stayed 2 nights in Apr 2023

10/10 Excellent

Kim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was so close to the cathedral. The plaza outside was awesome with its orange grove, fountain and restaurants. It is a romantic setting. This was one of our favourite places and hotel to stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay
Great location, great service, great rooftop bar. Loved it
Stayed 4 nights in Mar 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel!
Beautiful, clean hotel in a wonderful location. Close to the cathedral and the palace. Elena at the front desk was very helpful and went out of her way to assist us with some bookings. Would definitely recommend, and would go again!
Stayed 2 nights in Mar 2023

10/10 Excellent

Marci

Stayed 1 night in Mar 2023

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, clean and comfortable room. Friendly helpful staff. Delightful!
Stayed 3 nights in Mar 2023

10/10 Excellent

Nuala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy to recommend this hotel.
Stayed 2 nights in Feb 2023

10/10 Excellent

Favio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very close of the most attractions for the tourists. I would recommend this hotel. The only thing was the breakfast was not that great, was ok.
Stayed 3 nights in Jan 2023

10/10 Excellent

Antonin

Stayed 1 night in Feb 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regina, the front desk staff was exceptionally helpful getting reservations to enter the Catedral and Alcazar. Above and beyond her duty.

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, excellent customer service
Stayed 5 nights in Oct 2022

10/10 Excellent

Yuzhen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed 3 nights and had a wonderful experience. Location was perfect -walking distance to all main attractions. Room was comfortable, clean, and quite. Breakfast was wonderful. The staff at reception and bar were very friendly. When we checked out earlier in the morning, it was raining hard. The staff at the front desk was very helpful to get a taxi service for us.
Stayed 3 nights in Oct 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Shan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, will come back again!
Stayed 2 nights in Sep 2022

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible location, very kind staff. Clean, comfy
Very tiny well-located hotel. Lovely reception, super clean, extremely quiet.
Stayed 1 night in Sep 2022

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Patti

Traveled with family
Liked: Cleanliness, staff & service
Great location!!! Our room smelled like sewer the first day but got better after we ran the water a bit. We also had to be careful where the shower head pointed or the bathroom would flood. Other than that the room was ok.
Stayed 3 nights in Jul 2022

10/10 Excellent

Ana Gómez

Liked: Staff & service, amenities, property conditions & facilities
Ideal location in the middle of the Santa Cruz neighborhood, within beautiful surroundings. The staff was incredibly nice and helpful, both in the reception and open-air terrace restaurant upstairs. Everything was really comfortable and sparking-clean. I hope to be back.
Stayed 1 night in Jul 2022

10/10 Excellent

Sebastian, Koeln

Stayed 2 nights in Jul 2022

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly and helpful staff, love this place
Stayed 3 nights in Jun 2022

10/10 Excellent

Laura

Stayed 1 night in Jun 2022

10/10 Excellent

Merik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough good things about this little hidden jewel! The staff, location, rooms, everything absolutely 5 star!!
Stayed 1 night in Jun 2022

10/10 Excellent

Rene, Claremont

Stayed 2 nights in May 2022

10/10 Excellent

Merik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star all the way around
Stayed 1 night in May 2022

10/10 Excellent

Tamara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff very kind and friendly. Room was clean and neat and great. I love my stay here and will not only recommend it but stay here in the future. The terrace view was lovely and breakfasts yummy
Stayed 7 nights in Mar 2022

8/10 Good

Edward

Stayed 4 nights in Apr 2022

6/10 Okay

Ana

Liked: Cleanliness, staff & service, room comfort
I was not aware that there was no parking in the hotel had to leave the car far way, whish was not Ideal. Also could not hang the shower head as it was broken . But overall place was nice and clean staff very polite.
Stayed 1 night in Mar 2022

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and great location.
Stayed 1 night in Feb 2022