Reception

Reviews of Motel 6 Shamrock, TX

2.5 out of 5
Motel 6 Shamrock, TX
1006 E 12th St, Shamrock, TX

Reviews

8.2

Very Good

Rating 10 - Excellent. 69 out of 145 reviews" "
Rating 8 - Good. 36 out of 145 reviews" "
Rating 6 - Okay. 23 out of 145 reviews" "
Rating 4 - Poor. 6 out of 145 reviews" "
Rating 2 - Terrible. 11 out of 145 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Stayed 7 nights in Mar 2024

8/10 Good

Donald

Stayed 1 night in Mar 2024

6/10 Okay

Danney

Business traveler
Just needed a room during ice storm. I have no complaints, it’s a motel 6, cheap and clean
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Danney,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Scott

Stayed 1 night in Oct 2023

4/10 Poor

Ruby

Disliked: Cleanliness, staff & service, property conditions & facilities
Not what was expected.
Very bad when I got there not greeted well ☹️. She charged me extra $6 for askining for a down level floor cause she gave me an upstairs when I was checking in, due to our health we have a hard time climbing stairs. I had ask for level floor when I booked my room. There was no reason cause there was a lot of rooms available for level room when we arrived. Only 2 customers car were in the lot when we arrived there, I know she was looking to get extra money from us cause ,I saw my itinerary where I had asked for a level floor room.I have been a faithful customer with Hotels .Com for many many years & I have never seen this happen before. I was disappointed how We were treated. The place is old school & needs upgrating, dirty trash out by the parking lot & dust by the night stands and lightning. Clean other wise around the bathroom & vanity. But furniture is so out dated. They need to do better if Expidia & Hotels.Com will keep them in there listings. I hope I will never have to deal with a situation like this ,especially when I book my room with Hotels. Com.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 8, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Jodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cool historical town
For a town of only 1700 people the facility was clean and very quiet.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Nov 1, 2023
Hi Jodie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Good

Kay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean staff was helpful and accomodating.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 20, 2023
Hi Kay,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
0 Stars - Roach/Bug Motel
The motel was infested with roaches and a variety of other bugs. Even the front door and lobby was infested with bugs! I’ve never seen anything like it in all my years of motel/hotel stays. This place should be shutdown as it’s a health hazard!
Stayed 1 night in Jul 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff clean rooms, affordable price
Stayed 1 night in Jun 2023
Response from Brand Experience Team on Jul 13, 2023
Hi Mark,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Rodger

Stayed 1 night in Jun 2023

6/10 Okay

Robin

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Good Bed.the door wasn’t locked upon our entry. The door had to be forced closed to lock. There were no drinking glasses available. There was only one washcloth. The sink faucet was broken. The handle actually came off in my hand and water spewed all over the room. It had no been vacuumed and there was only one outlet available. We had to unplug microwave and use those. And a cigarette burn in the chair seat. Not the best place. Definitely a cheap room. Wouldn’t go back.
Stayed 1 night in May 2023
Response from Brand Experience Team on Jun 7, 2023
Hi Robin,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 Okay

Karen L

Traveled with partner
Disliked: Amenities
Beds were comfortable. Price was great. There was no shampoo or Kleenex in the room. Towels were threadbare.
Stayed 1 night in May 2023
Response from Brand Experience Team on May 24, 2023
Hi Karen,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 Excellent

Rodger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Noelle

Stayed 1 night in May 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2023

2/10 Terrible

Heather

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

6/10 Okay

Amber

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel
Staff was friendly and room was fine but there was a rowdy disrespectful group that was loud late at night and kids running around on the balcony and stairs late at night. Received prank calls on the room phone both nights that we were there. We had to unplug the phone. Not the hotels fault but frustrating.
Stayed 2 nights in Mar 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Room clean. No issues.
Stayed 1 night in Mar 2023

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2023

10/10 Excellent

Sabrina

Stayed 1 night in Feb 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
No cups for water. Ran out of toilet paper in the middle of the night and no extra roll anywhere. No Kleenex Bed was comfortable and room was clean.
Stayed 1 night in Feb 2023

10/10 Excellent

Selina

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guy at the front desk was very welcoming. The place was clean, it had easy parking for my car and trailer I was pulling. The beds were so comfortable. And of course, they welcomed my cats free of charge. This is the main reason I stay at motel 6.
Stayed 1 night in Jan 2023

10/10 Excellent

DORETTA

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We pulled over for a night sleep I perfect place to sleep front desk was awesome and helpful
Stayed 1 night in Jan 2023

6/10 Okay

Gene

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The bed, bath and floor were clean. This is an old motel that has been recently renovated by Motel 6. I love that Motel 6 is using laminate flooring instead of carpet because I am always concerned about filthy things lurking in the carpet at hotels. However, this hotel is old and therefore not the best condition. I turned on the hot water at the sink and black water came out. It cleared after running it a few seconds but made me leery of drinking or using the water.

8/10 Good

Terri

Stayed 1 night in Dec 2022

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was smooth and fast. Rooms were clean.
Stayed 1 night in Dec 2022

8/10 Good

Erik

Stayed 1 night in Nov 2022

4/10 Poor

David

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Amenities
The only electric wall socket was behind the bed, I needed a plug for my madical device, had to slide bed out from wall, and no breakfast
Stayed 1 night in Nov 2022
Response from Brand Experience Team on Dec 6, 2022
Hi David,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

8/10 Good

Jane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff offered a room on ground level so we would not have to climb stairs
Response from Brand Experience Team on Dec 6, 2022
Hi Jane, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personable staff clean room.
Staff was very nice and personable. Room was clean and comfortable.
Stayed 1 night in Oct 2022
Response from Brand Experience Team on Dec 6, 2022
Hi Kimberley,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

10/10 Excellent

Joshua

Stayed 1 night in Sep 2022
Response from Nancy Y. on Oct 12, 2022
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Norman

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Brand Experience Team on Sep 14, 2022
Hi Norman,Thank you for positivley rating your stay!Lilith#Team6

8/10 Good

Christina, Rancho Santa Margarita

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Aug 2022

10/10 Excellent

Lucjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra Accommaodating
Stayed 1 night in Jul 2022
Response from Brand Experience Team on Aug 24, 2022
Dear Lucjan,Ten out of ten?! We’re blushing. Thanks for your review, we really appreciate the support.

10/10 Excellent

rosario

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This stay was a good one, the property was clean and the staff was nice. the area around was quiet and peaceful.
Stayed 1 night in Jul 2022
Response from Brand Experience Team on Jul 26, 2022
Hi Rosario, We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Maz K. #Team6

10/10 Excellent

Carl, Birmingham

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Very convenient stay with no complications!
Stayed 1 night in Jul 2022
Response from Brand Experience Team on Jul 26, 2022
Hi Carl, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

10/10 Excellent

Kelly J

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff is professional, friendly. The rooms are clean and comfortable. The water pressure in the shower is amazing 👏
Stayed 1 night in Jul 2022
Response from Brand Experience Team on Jul 26, 2022
Hi Kelly, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

6/10 Okay

Edward

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
across the street were donkeys. The staff was helpful in loaning a fly-swatter to help deal with an infestation. The room was clean. Shampoo, etc. was not available
Stayed 1 night in Jul 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on Route 66
Stayed 1 night in Jul 2022
Response from Brand Experience Team on Jul 26, 2022
Hi James, We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Maz K. #Team6

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, friendly, neat area right on old Route 66!
Stayed 1 night in Jul 2022
Response from Brand Experience Team on Jul 26, 2022
Hi Keith, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2022
Response from Brand Experience Team on Jul 26, 2022
Hi Robert, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

8/10 Good

karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and lots of parking
Stayed 1 night in Jun 2022
Response from Brand Experience Team on Jul 26, 2022
Hi Karl, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

2/10 Terrible

Debra

Disliked: Cleanliness, property conditions & facilities, room comfort
Flies
Checking in was easy friendly clerk. Room was full of flies took a couple hrs to kill most of them. Had to deal with the rest. Beds clean but very uncomfortable pillows hard.
Stayed 1 night in Jun 2022
Response from Brand Experience Team on Jul 26, 2022
Hi Debra, We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

10/10 Excellent

Candice

Stayed 1 night in Jun 2022

8/10 Good

Dale

Stayed 1 night in May 2022
Response from Brand Experience Team on May 23, 2022
Hi Dale, Thank you for positively rating your stay! Lilith #Team6

10/10 Excellent

Carl, Birmingham

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not stay in this motel to save money, I have no trouble paying more for another motel or hotel. However with two dogs this facility is perfect because you can park right outside your room. Also it is not worth paying more for one of the horrible breakfasts that other franchises offer. The room was very clean with a comfortable king size bed, and very good bathroom facilities. It is a completely no hassle experience.
Stayed 1 night in Apr 2022
Response from Brand Experience Team on May 23, 2022
Hi Carl, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Lilith #Team6

4/10 Poor

Michael

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything Water was brown as well.
Stayed 1 night in Apr 2022
Response from Brand Experience Team on May 23, 2022
Hi Michael, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6