Ratings based on 78 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Stylish in an Excellent location

Posted May 30, 2015
Pros: Decor / Ambience.
Fast efficient check in, very comfortable room. Adjacent to the pedestrian distraction Xintiandi. Good value for money.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Excellent Hotel

Posted Feb 9, 2015 on Hotels
Very good hotel and very convenience. However, the bathroom basin need to be renewed to match with the excellent standard of other parts of the hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel offering boutique feel-good atmosphere

Posted Feb 3, 2015
Great in everything from location, attendance of staff, room facilities. Free simple breakfast and free happy hours are a definitive plus. The only small downside - you can hear a bit of the traffic despite thick windows.
5 out of 5
Recommended
for Couples
by Xinyi

This traveler left a rating score only Posted Jan 11, 2015 on Hotels
5 out of 5
Recommended
for Couples
by A verified traveler

This traveler left a rating score only Posted Nov 17, 2014 on Hotels
5 out of 5
Recommended
for Couples
by Kin Ching from 香港

有機會會再入住

Posted Nov 11, 2014 on Hotels
不錯 感覺比較時尚
2 out of 5
Recommended
for Families
by A verified traveler

a hotel Hyatt left behind

Posted Nov 5, 2014 on Hotels
modern fashion "cool" room, good for a business trip that your company pays for it. bad for a family trip that you pay your own money...hotel staffs are somehow snobbish...no one helps to upload/ unload the luggage at the front door (actually no staff stading there), 2 front desk staffs vs. dozens of checking customers....why not hire more hands? few junior staffs (maybe hotel interns?) standing at the corner chatting but ignoring guests who need help to carry stuff (a concept by Hyatt??!!)... guests' questions are answered with a cold, machine-like manner...kinda cool, but we are not in the Wall Street and I am your hotel guest I hope the questions are beeing answered with smile from a nice hotel staff...after all that's why we called hotel business is about hospitality...huh, maybe it's becasue I am not a white male, businessman travel oversea to Shanghai. I am just a local Chinese in Shanghai and want to figure out what "Andaz, a concept by Hyatt" is...gosh...now I know.
5 out of 5
Recommended
for Couples
by Ke from shanghai

还不错

Posted Oct 25, 2014 on Hotels
体验还不错!
3 out of 5
Recommended
for Business Travelers
by CHUN KEUNG

This traveler left a rating score only Posted Oct 10, 2014 on Hotels
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Oct 7, 2014 on Hotels