Ratings based on 350 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2015
Cons: Internet connection needs to be improved. It is very slow
The stay was pleasant, they used to have a Japanese and Western restaurant in the Hotel, which no longer exist, I did miss them during this visit.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom 日本 大阪市

落ち着いた感じのホテル

Posted Apr 6, 2015
Pros: がやがやと騒がしくない。
Cons: 特になし。
Location: 地下鉄からは少し離れていますが、十分に徒歩圏内です。
宿泊客の客層がよく、静かで良かった。また、朝食も品数はあまり多くないが、がやがやしておらず、落ち着いて食べれました。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NH

Excellent location; clean facilities.

Posted Mar 19, 2015
Pros: Very reasonably priced for its location.
Location: Located on the edge of the French Concession. Good restaurants & shopping.
This was a pleasant hotel in an excellent location. It's perfectly located on the edge of the French Concession and not far from Nanjing Street shopping.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2015
良かった
4 out of 5
Recommended
for Personal Event
by YUZURUfrom 秋田

鍵の問題。

Posted Jan 16, 2015 on Hotels.com
エレベーターに乗って、カードをかざして部屋に行こうとしたが、セットされていなくてエレベーターが動かなかった。フロントに戻ってセットしてもらった。ちょっと不愉快だった。
2 out of 5
Recommended
for Business Travelers
by Chen Yongjiefrom Singapore

Feeling Unsafe - no sense of security

Posted Jan 13, 2015 on Hotels.com
The hotel room was comfortable. But I had a very bad experience there. On my second night in Shanghai, I was robbed. When I came back to the hotel, I told the counter staff that I was robbed and she seem aloof about it. I later told a security staff and he immediately help me call the police and get the night shift manager down. When the police came down, they said they will send me to the police station to take down the statement. But also explicitly told everyone (myself and the staff at present including TWO hotel managers on site) that I will need to come back to the hotel myself. I asked if the hotel is going to send someone to accompany me at 3am that morning, there wasn't. They simply said I can take a cab back. The next day the police called me and said they caught the thugs. I was to go down to identify them. As I was still in a state of shock, I requested and needed to plea with the General Manager to get someone to come along to the police post (which is a further one down another district) with me. It took a bit of persuasion to get him to allow one hotel staff member to accompany me. The next morning, I heard loud knocks at 9:30am and at 10:00am. It was from an unknown male stranger. I was supposedly to stay (and have already paid) for 4 nights. But I had enough and don't feel secure in this hotel any more. I packed up and told the hotel staff I was leaving that morning. I changed to another hotel immediately.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Monterrey, MX

Nice hotel close to a very nice and high end area

Posted Dec 18, 2014
Our stay was for business, we needed to travel to Qingdao Railway Starion and also to Pudong Airport, but stay close to nice shopping areas and cultural places for leisure, taxi rates from here very cheap and a Metro station a few blocks away. I strongly recommend this hotel and I would like to stay here again in my next trip.
4 out of 5
Recommended
for Business Travelers
by Katsuki

This traveler left a rating score only Posted Dec 15, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

very good at sleeping.

Posted Dec 13, 2014 on Hotels.com
very nice and peace and well-slept.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 宮崎市

トータルバランスのとれたホテル

Posted Dec 13, 2014
今回3泊しました。部屋の広さに最初に驚かされました。朝食付きのプランでしたが、3日間それぞれ料理に変化が感じられました。惜しかったのが、wifiが有料であったことくらい。機会があればまた利用します。