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Reviews of Cypress Hotel Jin Jiang Shanghai

3.5 out of 5
Cypress Hotel Jin Jiang Shanghai
2419 Hong Qiao Road, Shanghai, Shanghai

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 74 reviews" "
Rating 8 - Good. 33 out of 74 reviews" "
Rating 6 - Okay. 23 out of 74 reviews" "
Rating 4 - Poor. 6 out of 74 reviews" "
Rating 2 - Terrible. 2 out of 74 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2018

6/10 Okay

georgina

Disliked: Cleanliness
Run down Hotel. Not what is advertised.
Had booked a bigger room than what we got given. So we went back to reception and asked for what I had booked on Hotels.com . After arguing with reception staff for a while we were then upgraded to a master room. Which was a nice big room. The next day there was confussion from reception whether we were meant to be in that room and whether we had paid properly. Which also rwsulted in another discussion with reception staff. Everything in the hotel is run down and the sauna was not going. Wouldnt take much to buy new pool furniture..it was cracked and dirty. The setting at the hotel is lovely and it is a shame the hotel is so run down.
Stayed 1 night in Oct 2017

8/10 Good

Lance

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel close to the Hongqiao railway station
Unfortunately, I did not stay long enough to enjoy the hotel ammenities like the pool and garden, but the stay was very comfortable. The rooms are a bit dated, but the linens are clean and they spoke English. The big plus is the location right by the railway station and airport.

6/10 Okay

Ziling

Liked: Staff & service
Disliked: Cleanliness

8/10 Good

Haejung

Liked: Staff & service

6/10 Okay

Verified traveler

Liked: Room comfort
An alright hotel.
The hotel was nice but outdated. The restaurant in the hotel was way too overpriced so we chose not to eat there. The fish pond and the green area was especially nice and my children loved it. Nothing is really within walking distance especially with children. The guy at the desk in the evening (I forgot to get his name) was very rude when I asked him to call a taxi and he told me "NO TAXI" and would not call so we walked down to the street to get our own. The pool is very nice but the shallow end is 4 ft, it is not heated, and was cold. The children's pool felt like Ice Water so my smaller children were not able to swim at all which was a disappointment because we booked here mainly for the pool.

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Comfortable place to stay
Staffs are very friendly and helpful, rooms are old but equipped with every necessary things. There's a balcony outside the room, it's comfortable to stay in the balcony when the weather is warm. The hotel locates about 10mins walk from the zoo, good place to stay if you plan to spend time in the zoo and stay for 1 night.

8/10 Good

mark, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
jin jiang Cypress hotel
hotel was located in a park, quiet and peaceful setting, and nice gymn facilities.

6/10 Okay

Amy, Middletown, NJ

Liked: Cleanliness
Shanghai stay
The hotel is very old , it needs to remodel.

10/10 Excellent

Simeon, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The huge swimming pool.
I stayed only one night but I enjoyed swimming in huge pool with only a couple of people. The Hongqiao Airport is in 10 min distance by taxi. It is very quiet because the hotel is in the forest and about 100m from the major road.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

dirk1989chn

Liked: Cleanliness, staff & service, room comfort
A bit far from subway
About 15 min walk. Breakfast sounded a bit pricy. Did not try it. Receptionist offered access to free WIFI. Very nice. Not many restaurants nearby.

4/10 Poor

HSBC

Disliked: Cleanliness, staff & service, room comfort
My stay in Cypress JIn Jiang
When I returned to the hotel room at nite around 8:00p.m., I found out that they had NOT changed my bed covers and pillow covers. In fact, everything was left undone, same as the state when I left that morning. I called the manager and they just said it was my fault because I have folded the sheets. They then unfolded it and said it was OK. I told them that was unclean and should be changed immediately. They then changed the bed cover, quilt cover and pillow covers for me. When did they comprehend what customer services means?

6/10 Okay

VC, Australia

This hotel is a little tired
A one night stay because we needed to take a train from Hongqiao railway station. We were in a non-smoking room but the smell of smoke permeated the room and halls and was pushed into the room all night through the venting. The grounds of the hotel are very spacious and pretty but the hotel is a little tired and there isn't anything to do within walking distance. A short taxi ride to the airport, railway station, zoo.

6/10 Okay

traverller, UK

Liked: Staff & service
convenient hotel.
This hotel was convenient for both airport and train station, it was reasonably priced.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Grandies, Melbourne Australia

Liked: Cleanliness, staff & service, room comfort
Nice hotel in lush garden setting
Only there one night. Taxi had great difficulty finding property even after I contacted reception on mobile and asked them to advise driver how to get there from Shanghai HongQiao railway. Entrance not clearly signed. Tired and hungry by the time we arrived in the evening so ordered room service hot meals that arrived to the room cold! We were quite disappointed.

8/10 Good

BP, Texas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Stay by airport
We arrived late at the hotel from PVG airport (took bus from PVG to train station) and then cab to hotel. Left hotel very early for an early morning train. So didn't really see much of the hotel. Only major issue is because it is so close to the train station / Honqiao airport the cab drivers get pretty rude when you ask them to take you to it.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good for money
Not good at all as we checked out after the first night booked somewhere else.

8/10 Good

Corrie, Oakville, ON Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for Business overnighters
Close to old Shangai (SHA) airport and good value for money. Ideal for business overnighters and pleasant garden.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel near the hong qiao airport
Not much to add beyond what others have said, nice hotel, a bit out of the way except that we felt the restaurant (we just tried the chinese one) was pretty good.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good in general
The staff is very nice and helpful. The room is clean in general, but the sheet has some stains on it, so either it needs to be cleaned with stain remover, or it needs to be replaced with new one.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hong Qiao Area
A good Chinese hotel if you are doing business or seeing friends or family in the Hong Qiao area othe wise a little far out of Shanghai...but near the domestic airport.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airpot
This hotel is close to the old airport (not Pudong) and a good place to stay the night before an early flight. But that's probably the only reason to stay here. It is far out of the actual city (though near the zoo). The facilities feel a bit outdated and the brown-ness of everything is depressing, but you can take a short walk on the grounds and then go to sleep early before your flight! Taxi to the nearby airport is cheap - we just paid for the flag pull.

10/10 Excellent

Ray, Silverdale, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cypress Hotel Jin Jiang Near The Zoo
We stayed 6 days at this hotel and very much enjoyed our stay. It is in an upscale part of Shanghai away from the bustle of downtown, located within a park. The nearest subway is Line 10, Shanghai Zoo station, about a ten minute walk. The hotel has a free shuttle there each hour, though. We got a great online rate that came w/o breakfast or free internet. We paid for internet and it was fine. We liked it well enough that we have booked it again for next month.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight Early morning flight
Nice hotel for the money. Staff could use a little more English skills, but overall was acceptable. The restaurant had a good selection. They were very nice.

8/10 Good

Matt, London

Liked: Cleanliness, property conditions & facilities, room comfort
Pleasant little place
Although a little dated, and the fact I arrived during the worst typhoon in many years, this hotel was clean and pleasant and the food was good and reasonably priced.

8/10 Good

Kunio

Liked: Property conditions & facilities, room comfort
空港や地下鉄に近く、行動の拠点に最適でした。 また、ホテル敷地内には緑が多く静かにくつろげました。

6/10 Okay

KIYOSHI

Liked: Staff & service
別荘感覚のエントランスでした。対応は悪くないと思います。部屋と廊下でのゴムの匂いが強烈でその点はかなりの苦痛を伴いました。ホテルの夜のレストランは味は標準以上でしたが、朝食は今ひとつで困った感じでした。
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

YT, Tokyo

Liked: Staff & service, property conditions & facilities
ホテルの建物は新しくはありませんでしたが、清掃が行き届いており好印象です。周辺も高級住宅街に面しており、周辺の環境も良好です。
Stayed 1 night in Jun 2017

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

6/10 Okay

Jessie

Liked: Cleanliness
Nice hotel
Good

8/10 Good

masa, さいたま

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空港近くの便利なホテル
朝、すごく早かったのですがフロントの方がきちんと精算、タクシー手配と対応してくれました。すごく眠そうだったけど

6/10 Okay

Verified traveler

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Room comfort
상해에서 아침에 새소리와 함께 아침을
호텔이 다소 오래된 것이라, 시설이 훌륭하진 않음 다만, 호텔에 녹지가 많아서 자연의 느낌을 얻을 수 있어, 숙박에는 편안함을 느낌 택시가 잘 오지 않은 것은 불편함

10/10 Excellent

YITING, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
沒有附早餐,除此之外很滿意

10/10 Excellent

SOOHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
홍차오 공항 부근 호텔
숙박도 편하고 좋았습니다. 다만 조식이 포함 되었으면 더 좋았을 듯 합니다.

4/10 Poor

GENKO, 日本・東京

Disliked: Staff & service
システム管理がしっかりしてないホテル
ﾁｪｯｸｱｳﾄの際に事前にﾈｯﾄで部屋代を清算しているのにもかかわらず、もう一度清算を言われました。それを調べるために、空港行き出発が遅れ、途中で交通事故で道路渋滞で飛行機に間に合わなかったです。実はホテルに責任を取って貰いたいです。フライト変更に2万円余分に払いようやく日本に戻れました。災厄のホテルでした。多分2度と止まらないでしょう！

8/10 Good

Akiko, 名古屋

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
上海では貴重な、緑の中のクラシックなホテル
虹橋空港に近く、各航空会社のキャビンアテンダントさんやパイロットさんがひっきりなしにチェックイン。（特に中国国内系）部屋サイズはゆったりしてました。チェックインは英語か中国語ですが、フロント対応は穏やかです。幼児二人いるのでツインより大きいサイズのダブルベッド1台を勧められました。デポジットで400元まずカード引き。朝食をそこで付けたら大人一人96元位カードで。子供は半額をレストランで直払いと言われましたが、翌朝レストランでは＜不要＞と言われました。幼児だからかな。 部屋内装はヨーロッパのクラシックな感じで、調度品も重厚でした。特に部屋の眺望していはしていませんでしたが、窓からの眺めはただっ広い芝生の庭が広がっていました。ちゃんと作業員が手入れしていて、木々の花が咲き始めた時期だったので、目に良かった。場所が独立しているので上海かって言う位、静かでゆったりしてます。 風呂はシャワーがちょっと水はけ悪し。水圧問題無し。水回りや扉に古さは否めませんので、ピカピカな清潔感はありませんが、不快さは無かったです。アメニティに難一つ。中国系ホテルはどれもそうなのか、リンスやコンディショナーが無かったのが女性に辛い。外資系ならまず有りますが。 朝食レストランはプライベートガーデンを眺めながらの場所なので、優雅に頂けます。大きくはないですが、種類も豊富です。 便利なのは、中国銀行の自動外貨両替機がフロントそばに有ります。日本語表示で日本円をそこで両替できます。レートは日本国内で替えるよりはずっと良かったです。もちろんベストなのは中国内銀行で両替ですが.... 立地だけが虹橋空港＆駅と上海動物園行く以外不便ですね。もちろん虹橋空港＆駅も歩いていける訳でなくタクシーで10分位ですが。上海動物園に隣接してるので、繁華街より環境は良いです。地下鉄の上海動物園駅が歩いて10分位。その辺りまで行けば、地元の食堂やファミマ等出てきます。簡単な中国語出来る人や少し慣れた人以上ならそういう所利用するのも面白いし安いです。 中国は子供に親切・寛容で、ボーイさんが（分かる訳無いのに）子供によく話しかけてくれました。

8/10 Good

XIAOXING, 上海

Liked: Cleanliness, staff & service
一晚入住体验
hotel上订的标准房 进去变成大床 但是服务很好给我换了一间 可惜新的一间隔音效果很差 听了一晚上传来的女性尖叫声 要不是为了可以早点上高速 应该不会订这里

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
割引率に負けた
割引率に惹かれて泊まったけど後悔。 部屋は陰気でカビ臭く、ホテル周辺での外食も不便。 芝生があり、外から眺めるのは良いけどね。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
跟機場很近，距離附近的地下鐵約十分鐘的路程。房間整潔，因為是晚上的飛機，約凌晨才到酒店，仍能迅速入住房間。

6/10 Okay

Roger

Liked: Cleanliness
Disliked: Staff & service

6/10 Okay

Tuomas

Disliked: Property conditions & facilities

8/10 Good

hankoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort