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Reviews of Fairmont Peace Hotel

5 out of 5
Fairmont Peace Hotel
20 Nanjing Road East, Shanghai, Shanghai

Reviews

9.6

Exceptional

Rating 10 - Excellent. 740 out of 919 reviews" "
Rating 8 - Good. 131 out of 919 reviews" "
Rating 6 - Okay. 31 out of 919 reviews" "
Rating 4 - Poor. 8 out of 919 reviews" "
Rating 2 - Terrible. 9 out of 919 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hagen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous, right in middle of everywhere you want to be in Shanghai.
Stayed 7 nights in Mar 2024
Response from Fairmont Peace Hotel on Mar 25, 2024
Dear Valued Guest, On behalf of our entire team we sincerely thank you for your staying with us. Thank you also for taking the time to share your wonderful comments and we certainly look forward to welcoming you back in the near future.

10/10 Excellent

Lan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing week that I stayed. Impressive food and the whole service, from restaurants to the room. The location makes the hotel one-of-a kind.
Stayed 7 nights in Mar 2024
Response from Fairmont Peace Hotel on Mar 20, 2024
Dear Valued Guest, On behalf of our entire team we sincerely thank you for your staying with us. Thank you also for taking the time to share your wonderful comments and we certainly look forward to welcoming you back in the near future.

10/10 Excellent

George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place to stay in a very active area of the city. The jazz bar is incredible!!!
Stayed 1 night in Nov 2023
Response from Fairmont Peace Hotel on Dec 4, 2023
Dear Valued Guest, On behalf of our entire team we sincerely thank you for your staying with us. Thank you also for taking the time to share your wonderful comments and we certainly look forward to welcoming you back in the near future.

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Very traditional Shanghai style
Stayed 1 night in Nov 2023
Response from Fairmont Peace Hotel on Nov 23, 2023
Dear Valued Guest, Thank you for taking the time to share your wonderful feedback! Our entire team is delighted to learn that you had a great time during your stay. Fairmont Peace Hotel was opened in 1929 and acclaimed as the ‘Number One Mansion in the Far East’. We certainly look forward to welcoming you back in the near future.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 star experience!
Simply one of the true 5 star hotels globally. Exquisite service. Phenomenal food. I will never stay anywhere else in Shanghai. They make you feel so special. Like family. They cannot do enough for you.
Stayed 3 nights in Sep 2023
Response from Fairmont Peace Hotel on Oct 4, 2023
Dear Valued Guest, On behalf of our entire team we sincerely thank you for your staying with us. Thank you also for taking the time to share your wonderful comments and we certainly look forward to welcoming you back in the near future.

10/10 Excellent

Siaw Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything is awesome. You gotta stay this & experience this hotel.
Stayed 1 night in Sep 2023
Response from Fairmont Peace Hotel on Sep 17, 2023
Dear Valued Guest, On behalf of our entire team we sincerely thank you for your staying with us. Thank you also for taking the time to share your wonderful comments and we certainly look forward to welcoming you back in the near future.

10/10 Excellent

Matthew, Morrisville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite hotel in the world...was last there 4 years ago before the pandemic...its still fabulous
Stayed 6 nights in Aug 2023
Response from Fairmont Peace Hotel on Sep 11, 2023
Dear Valued Guest, Thank you for taking the time to share your wonderful feedback! Our entire team is delighted to learn that you had a great time during your stay. Fairmont Peace Hotel was opened in 1929 and acclaimed as the ‘Number One Mansion in the Far East’. We certainly look forward to welcoming you back in the near future.

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at many 5 star hotels worldwide and at least another six fabulous 5 star hotels in Shanghai. I consider The Peace Hotel to be the best of them. An upgrade to executive level is well worth the extra as their food, snack and drink selection is excellent.
Stayed 2 nights in Jul 2023
Response from Fairmont Peace Hotel on Aug 2, 2023
Dear Valued Guest, On behalf of our entire team we sincerely thank you for your staying with us. Thank you also for taking the time to share your wonderful comments and we certainly look forward to welcoming you back in the near future.

8/10 Good

ZHIJIAN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is very good, including the attitude of the employees, the rooms are spacious and the bed is quite comfortable, check-in was fast. Some things that we didn't like I don't think we will return to the hotel; Between the bathroom tiles it had a black line of dirt, we were a family of 6, the elevator barely fit and the prices were exaggeratedly high for food, wonton soup that is commonly available for 20 yuan there, it was sold for 188, 5 yuan soda had it for 55 yuan, we know that because it is a 5-star hotel the prices are higher but to such an extent it is not justifiable. something that only happens in this country, wearing a cap to use recreation pool, hahaha (sorry but it's funny).
Stayed 2 nights in Jul 2023
Response from Fairmont Peace Hotel on Aug 2, 2023
Dear Valued Guest, thank you for staying and commenting on Fairmont Peace Hotel. Thank you for your affirmation of our service and room . At the same time, we are sorry to know that you didn't get the expected experience during your stay. We have already reflected your comments to related Department. Our management team will follow up on improving related service process in room. We will also adjust our price system, so as to provide you with excellent service and experience. As a luxury international hotel, we always pay attention to service and guest experience. We strive to meet the expectation of every guest by providing high quality service. We look forward to welcoming you back in the near future. Thanks again!

10/10 Excellent

Jia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
excellent location. friendly staff. Would stay again.
Stayed 2 nights in Jun 2023
Response from Fairmont Peace Hotel on Jun 29, 2023
Dear Valued Guest, Thank you for taking the time to share your wonderful feedback! Our entire team is delighted to learn that you had a great time during your stay. Fairmont Peace Hotel was opened in 1929 and acclaimed as the ‘Number One Mansion in the Far East’. We certainly look forward to welcoming you back in the near future.

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Fairmont Peace Hotel on Jun 29, 2023
Dear Valued Guest, On behalf of our entire team we sincerely thank you for your staying with us. Thank you also for taking the time to share your wonderful comments and we certainly look forward to welcoming you back in the near future.

10/10 Excellent

XIAO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All crews are friendly. The breakfast are excellent :) Perfect location,convenient to all! Overall experience is good,feel like live in the museum.
Stayed 1 night in Apr 2023
Response from Fairmont Peace Hotel on Apr 22, 2023
Dear valued guest, thank you very much for taking the time to share your feedback on your recent stay with us.We're delighted to read that our team helped make your stay so enjoyable and memorable. We do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again.

10/10 Excellent

Xiaohua

Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel full of history, charm and elegance. I stayed here with my wife and two kids (14 and 12) and loved it. The location is superb. After being in too many five stars hotels in China I can confidently say that here one meets the best English speaking staff that one can ever encounter in hotels in this country. My only criticism is that the breakfast buffet was biased towards the Chinese taste buds, however, the overwhelming majority of the guests where Chinese so one cannot really complain.
Stayed 3 nights in Apr 2021

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the historical beauty of the property, the location, and the friendly staff.
Stayed 4 nights in Dec 2020
Response from Jessica Zhang on Jan 6, 2021
Dear Valued Guest, On behalf of our entire team we sincerely thank you for staying with us. Thank you also for taking the time to share your wonderful comments and we certainly look forward to welcoming you back in the near future.

8/10 Good

KYUNG MI

Stayed 1 night in Oct 2020
Response from Jessica Zhang on Nov 26, 2020
感谢您下榻由费尔蒙管理的上海和平饭店。非常高兴能为您带来美好的回忆,以最优质的服务与顶级的设备为您带来宾至如归的入住体验是我们的承诺。真诚期待您再次下榻拥有近百年传奇历史的和平饭店。

8/10 Good

Jenny

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Jessica Zhang on Oct 28, 2020
感谢您选择由费尔蒙管理的上海和平饭店。和平饭店拥有近百年的传奇历史,曾享有“远东第一高楼”的美誉。非常高兴能为您带来美好的回忆,希望和平饭店能成为您出行的首选,真诚期待您再次下榻。

10/10 Excellent

Raman, Suzhou

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, great rooms, the air conditioning worked well and fantastic service
Stayed 2 nights in Jul 2020

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best night in Shanghai .
This was a purely amazing stay in the most wonderful location. It was our final visit to Shanghai and it did not disappoint. The staff are amazing . We loved every minute.
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020
Response from Resident Manager to Fairmont Peace Hotel on Feb 19, 2020
Dear Valued Guest, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 Excellent

AdamCater, Melbourne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel with great history. I wouldnt stay anywhere else in Shanghai
Stayed 1 night in Sep 2019
Response from Hotel Manager to Fairmont Peace Hotel on Jan 14, 2020
Dear Adam, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 Excellent

raminder

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Hotel Manager to Fairmont Peace Hotel on Jan 14, 2020
Dear Valued Guest, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect room, quiet, comfortable, clean. Exceptional service throughout.
Stayed 1 night in Jan 2020
Response from Hotel Manager to Fairmont Peace Hotel on Jan 14, 2020
Dear Valued Guest, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 Excellent

Ashwani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is great
Stayed 3 nights in Dec 2019
Response from Jessica Zhang, Marcom Director on Jan 7, 2020
Dear Ashwani, On behalf of our entire team I would like to sincerely thank you for coming to stay with us. Thank you for taking the time to share your wonderful comments and we certainly look forward to welcoming you back.

10/10 Excellent

tin wing

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The One and Only.
So magnificent as ever. The only hotel that can transfer one back in time to the swanky good old days of prewar Shanghai. Impeccable services, beautifully appointed rooms and courteous personnels were what make a memorable stay. Big applause to Peace Hotel Shanghai !!
Stayed 4 nights in Dec 2019
Response from Hotel Manager to Fairmont Peace Hotel on Jan 14, 2020
Dear tin wing, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 Excellent

Vincent, Hong Kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very stylish and represents the old-fashion Shanghai perfectly. Living in this hotel is like a romantic odyssey back into the time. Location-wise it’s right on conjunction of the Bond and the shopping district of Shanghai, which makes it a top choice for leisure in the city.
Stayed 4 nights in Dec 2019
Response from Hotel Manager to Fairmont Peace Hotel on Jan 14, 2020
Dear Vincent, Thank you very much for taking the time to share your feedback on your recent stay with us. I am delighted to read that our location, your room helped make your stay so enjoyable and memorable. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

6/10 Okay

William

Business traveler
Liked: Cleanliness, staff & service, room comfort
Nice hotel, dangerous surrounding
Hotel is in a very dangerous area. Every time I walked outside I was surrounded by scammers, thieves and robbers. However, in my experience, this is true for most of Shanghai.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019
Response from Jessica Zhang, Marcom Director on Dec 30, 2019
Dear Valued Guest, On behalf of our entire team I would like to sincerely thank you for coming to stay with us. Thank you for taking the time to share your wonderful comments and we certainly look forward to welcoming you back.

10/10 Excellent

RoystonL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antique....
Stayed 4 nights in Dec 2019
Response from Jessica Zhang, Marcom Director on Dec 24, 2019
Dear RoystonL, On behalf of our entire team I would like to sincerely thank you for coming to stay with us. Thank you for taking the time to share your wonderful comments and we certainly look forward to welcoming you back.

10/10 Excellent

Vivian, Taipei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect right next to the Bund. The room was nice and customer services were great! The Old Jazz Band performance is great. The Peace Museum tour is good if you have time, our tour guide Miko was very nice! Overall very satisfied!
Stayed 4 nights in Dec 2019
Response from Hotel Manager to Fairmont Peace Hotel on Jan 14, 2020
Dear Vivian, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 Excellent

Warren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Jessica Zhang, Marcom Director on Dec 30, 2019
Dear Warren, On behalf of our entire team I would like to sincerely thank you for coming to stay with us. Thank you for taking the time to share your wonderful comments and we certainly look forward to welcoming you back.

10/10 Excellent

VivianC, Taipei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historical hotel, good location
Stayed 1 night in Dec 2019
Response from Hotel Manager to Fairmont Peace Hotel on Jan 14, 2020
Dear VivianC, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Jessica Zhang, Marcom Director on Dec 30, 2019
Dear David, On behalf of our entire team I would like to sincerely thank you for coming to stay with us. Thank you for taking the time to share your wonderful comments and we certainly look forward to welcoming you back.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised we got the gold class treatment through Expedia booking. Delighted with the VIP treatment.
Stayed 2 nights in Nov 2019
Response from Hotel Manager to Fairmont Peace Hotel on Jan 14, 2020
Dear Valued Guest, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from Jessica Zhang, Marcom Director on Dec 30, 2019
Dear Christian, On behalf of our entire team I would like to sincerely thank you for coming to stay with us. Thank you for taking the time to share your wonderful comments and we certainly look forward to welcoming you back.

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019
Response from Jessica Zhang, Marcom Director on Dec 30, 2019
Dear Valued Guest, On behalf of our entire team I would like to sincerely thank you for coming to stay with us. Thank you for taking the time to share your wonderful comments and we certainly look forward to welcoming you back.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and great service. Check in was fast and a room upgrade was done at checkin.
Stayed 6 nights in Nov 2019
Response from Hotel Manager to Fairmont Peace Hotel on Jan 14, 2020
Dear Valued Guest, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 Excellent

BorisYing, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tasteful decoration thoroughly done. Friendly and helpful staff. Cathay’s Room and Terrace Lounge staff a bit hotsy totsy. Lobby restaurant breakfast food items too localised.
Stayed 4 nights in Nov 2019
Response from Hotel Manager to Fairmont Peace Hotel on Jan 14, 2020
Dear Valued Guest, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 Excellent

ROBERT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
amazing experience !!! The staff is very professional! The manager helped me a lot and the hotel is a real 5star. Breakfast was amazing !
Stayed 3 nights in Jun 2019
Response from Hotel Manager to Fairmont Peace Hotel on Jan 14, 2020
Dear Robert, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location can't be any better !!! Beautiful classic hotel, ver comfortable rooms beautifully decorated The staff should be more bilingual, in some cases we had difficulties trying to make them understand. The service in the restaurants also could be better , more accordingly to such an expensive hotel. But overall an excellent option to stay in beautiful Shanghai
Stayed 2 nights in Nov 2019
Response from Hotel Manager to Fairmont Peace Hotel on Jan 14, 2020
Dear Valued Guest, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 Excellent

Nelson

Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Hotel Manager to Fairmont Peace Hotel on Nov 12, 2019
Dear Valued Guest, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Hotel Manager to Fairmont Peace Hotel on Nov 6, 2019
Dear Valued Guest, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 Excellent

Alberto Ramirez

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Hotel Manager to Fairmont Peace Hotel on Oct 28, 2019
Dear Alberto, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Hotel Manager to Fairmont Peace Hotel on Oct 21, 2019
Dear Valued Guest, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

10/10 Excellent

John, California

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This one of the world’s great hotels. I wish I could live there. Attentive staff. Roomy room. Great views on terrace. Great food, great location. Stay here for the experience
Stayed 4 nights in Oct 2019
Response from Hotel Manager to Fairmont Peace Hotel on Oct 16, 2019
Dear John, Thank you so much for taking the time to share with me about your recent stay at Fairmont Peace Hotel. It is so rewarding for the team to receive such positive recognition that their actions in engaging with our guests and gives me great pleasure to read that they were instrumental in making your experience in Shanghai so enjoyable and memorable. We all sincerely look forward to welcoming you back to the Fairmont Peace Hotel once again. Kindest regards,

10/10 Excellent

Yi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unusual Experience. Try at least once and see.
Staying at one of the most iconic historic sites in Shanghai was an unexpected unusual experience out of all the other hotels/resorts stays I have ever encountered in my adult life. Originally, the stay was for one room only out of my family member's high recommendation. As soon as we arrived, I began to understand there is a reason why this historic hotel is capable of charging a higher rate than the same star rating hotels blocks away and still maintaining it's top tier spot from user review. We end up booked one extra room to enjoy our stay even more. Simply put, you got what you paying for, and a lot more. The Fairmont Gold service is at an entire different level of service from both the personal touch of initial encounter of Zoey who gave a very informative introduction for my family's first stay and from Eileen who streamline the expedited checkout service with ease at our last date. The Fairmont Gold provides so much more than any other hotel services: continental breakfast in a classical lounge, afternoon tea, evening Hors d'oeuvres(appetizer served at the beginning of a meal), in lounge selection of free alcohol at bar. Not to mention well replenished water bottles, top brand personal hygiene products (Rose 31). Furthermore, thanks to hotel's museum curator Linda, we were giving some exclusive access to tour the hotel areas which was close to public tour on the date of our tour. This complete our trip in Shanghia, China. Try at least once and you shall see.
Stayed 4 nights in Oct 2019
Response from Hotel Manager to Fairmont Peace Hotel on Oct 14, 2019
Dear Yi, Thank you so much for taking the time to share with me about your recent stay at Fairmont Peace Hotel. It is so rewarding for the team to receive such positive recognition that their actions in engaging with our guests and gives me great pleasure to read that they were instrumental in making your experience in Shanghai so enjoyable and memorable. We all sincerely look forward to welcoming you back to the Fairmont Peace Hotel once again. Kindest regards,

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Peace Hotel. It is well located on the bund with great views of Shanghai. However, given its location this also meant that the surrounding areas were quite congested especially in the evenings as everyone was keen to see the bund. Pros: Jazz bar, comfortable bed and staff Cons: buffet breakfast (limited choices and quality)
Stayed 7 nights in Sep 2019
Response from Hotel Manager to Fairmont Peace Hotel on Oct 8, 2019
Dear Valued Guest, On behalf of our entire team, we wish to sincerely thank you for sharing such wonderful feedback on your recent stay with us and with fellow travelers around the world. I am thrilled to read that not only our location, interior design as well as our restaurants and bars left such a positive memorable impression for your visit to Shanghai. It was great that you got to hear our world famous "Old Jazz Band". We are very proud of them! We look forward to having the pleasure of having you back on your next visit to Shanghai! Best wishes,

10/10 Excellent

Verified traveler

Stayed 4 nights in Sep 2019
Response from Hotel Manager to Fairmont Peace Hotel on Sep 24, 2019
Dear Valued Guest, Thank you very much for taking the time to share your feedback on your recent stay with us. I do hope we will have the pleasure of welcoming you back to the Fairmont Peace Hotel soon again. Yours sincerely,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Jessica Zhang, Public Relations Director on Sep 23, 2019
Dear Valued Guest, On behalf of our entire team I would like to sincerely thank you for coming to stay with us. Thank you for taking the time to share your wonderful comments and we certainly look forward to welcoming you back.