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Reviews of Four Points by Sheraton Shanghai, Daning

4 out of 5
Four Points by Sheraton Shanghai, Daning
1928 Gong He Xin Road, Shanghai, Shanghai

Reviews

8.2

Very Good

Rating 10 - Excellent. 40 out of 139 reviews" "
Rating 8 - Good. 70 out of 139 reviews" "
Rating 6 - Okay. 23 out of 139 reviews" "
Rating 4 - Poor. 4 out of 139 reviews" "
Rating 2 - Terrible. 2 out of 139 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ruoxin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very clean and staffs are courteous. The cleaning lady insist on cleaning my room even when I told her there was no need. Hotel is located at a convenient location. Eating and shopping cannot be easier. Will definitely come back to this hotel when needed.
Stayed 7 nights in Nov 2023
Response from Joyi on Dec 1, 2023
Dear Guest, Thank you very much for your evaluation of our hotel. It's our honor that you can choose our hotel when you are traveling. I'm glad to know that you are satisfied with our services and facilities during your stay.Your approval is our constant motivation.We look forward to your coming again and wish you a happy life! Four Points by Sheraton Daning Shanghai

10/10 Excellent

Lucy

Stayed 5 nights in Nov 2023
Response from Joyi on Dec 20, 2023
Dear Guest, Thank you very much for your evaluation of our hotel. Your approval is our constant motivation.I look forward to your coming again and wish you a happy life! Sincerely, Four Points by Sheraton Shanghai, Daning

10/10 Excellent

Jihad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Oct 2023
Response from Joyi on Oct 24, 2023
尊敬的宾客,非常感谢您在出游之际选择我们的酒店,我们会再接再厉为宾客提供更好的入住体验感。再次感谢您对酒店的肯定,期待再次光临,祝生活愉快!上海大宁福朋喜来登酒店。

4/10 Poor

benny, Whittier

Stayed 5 nights in Aug 2023
Response from Joyi on Sep 26, 2023
尊敬的客人,您好!很感谢您对我们酒店的评价。我们一直秉承“诚信、简约、舒适”的服务理念,坚持为客人提供温馨、细致的服务。期待您的再次光临,祝您生活愉快! 上海大宁福朋喜来登酒店

10/10 Excellent

yunsong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to shopping around
Stayed 1 night in Aug 2023
Response from Joyi on Sep 18, 2023
We are incredibly grateful that you took the time to share your feedback to our hotel.Customer satisfaction is our top priority and we are thrilled that you enjoyed working with us.

6/10 Okay

Li

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very convenient, many shops within walking distance
Stayed 4 nights in Jul 2023
Response from Joyi on Sep 18, 2023
We are incredibly grateful that you took the time to share your feedback towards the Service to us.Customersatisfaction is our top priority and we are thrilled that you enjoyed working with us.

8/10 Good

Fengyan

Stayed 2 nights in May 2023
Response from Joyi on Nov 28, 2023
尊敬的客人,您好,感谢您选择上海大宁福朋喜来登酒店作为您在上海的下榻之地。酒店地理位置得天独厚,位于上海商业中心 静安区大宁国际商业广场,紧邻各类餐饮、购物及大型超市。步行5分钟到达地铁一号线延长路站,交通便利,能得到您对我们酒店的喜爱,我们倍感荣幸。您的满意和支持是我们不断进步的动力,真诚期待您的再次光临!上海大宁福朋喜来登酒店

10/10 Excellent

Débora

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the overall stay. Good restaurants and places to go around.
Stayed 3 nights in Apr 2023
Response from Joyi on Nov 23, 2023
Dear Guest, Thank you for choosing to stay with us. We appreciate that you have taken the time to share your feedback with us. Total guest satisfaction is our utmost priority We look forward to welcoming you back to the hotel in the near future and continue to exceeding your expectations!Sincerely, Four Points by Sheraton Shanghai, Daning

10/10 Excellent

Alex, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is really fantastic. Close to a train line and lots of shopping and restaurants just downstairs. Room wise it’s pretty good and staff are all friendly if you can speak mandarin.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Sep 2019
Response from Hannah Huang on Sep 16, 2019
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Four Points by Sheraton Shanghai, Daning

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Hannah Huang on Sep 10, 2019
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Four Points by Sheraton Shanghai, Daning

8/10 Good

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Stayed 5 nights in Jul 2019
Response from Hannah Huang on Jul 30, 2019
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Four Points by Sheraton Shanghai, Daning

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Location is good because it is in the shopping centre. The size of the room is a bit small and shower in bath tub is not my favourite. The hotel is very clean and offered many service.
Stayed 1 night in Jun 2019
Response from Schuley Feng on Jun 12, 2019
Dear Guest, thank you for your feedback regarding your recent visit at our hotel and we are very happy to hear that you have enjoyed your stay with us. Please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. If you have special requirements for your room, we suggest you to call us before you do the bookings next time and we will recommend the most suitable room for you. We value your comments and welcome the opportunity to serve you again. Thanks, Four Points by Sheraton Shanghai, Daning

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to my daughter's place. The price is too high.
Stayed 3 nights in Apr 2019
Response from Angela Shen on Apr 26, 2019
Dear Guest, Thank you for sharing your experience with us. We do not regularly have promotional activities, welcome to follow the official website of the hotel, in order to timely understand the preferential information. We look forward to welcoming you back very soon for another enjoyable stay sincerely. Four Points by Sheraton Shanghai, Daning.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Angela Shen on Apr 19, 2019
Dear Guest, Thank you for sharing your experience with us. We are very happy to hear that you have enjoyed your stay with us at Four Points by Sheraton Shanghai, Daning. Kindly rest assured that we will share your positive comments with our colleagues who will be very motivated. We look forward to welcoming you back very soon for another enjoyable stay sincerely. Four Points by Sheraton Shanghai, Daning.

10/10 Excellent

Turgay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, tidy, fast service, many food choice around
clean, tidy hotel, fast check-in and out. many food choices around. Pool and gym was good too. Slightly outside the city center and room could be a little bit bigger but, overall i liked it, i would stay again
Stayed 1 night in Apr 2019
Response from Angela Shen on Apr 18, 2019
Dear Guest, Thank you for sharing your experience with us on Expedia. We are very happy to hear that you have enjoyed your stay with us at Four Points by Sheraton Shanghai, Daning. Kindly rest assured that we will share your positive comments with our colleagues who will be very motivated. We look forward to welcoming you back very soon for another enjoyable stay sincerely. Four Points by Sheraton Shanghai, Daning.

10/10 Excellent

PQ, MA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff, varieties of breakfast items, clean room
Stayed 5 nights in Mar 2019
Response from Angela on Apr 1, 2019
Dear Guest, Thank you for sharing your experience with us. We are very happy to hear that you have enjoyed your stay with us at Four Points by Sheraton Shanghai, Daning. Kindly rest assured that we will share your positive comments with our colleagues who will be very motivated. We look forward to welcoming you back very soon for another enjoyable stay sincerely. Four Points by Sheraton Shanghai, Daning.

2/10 Terrible

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Desiree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay at great location
Great location and really nice hotel! Would definitely stay there again!
Stayed 3 nights in Jan 2019
Response from 上海大宁福朋喜来登酒店 on Feb 3, 2019
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Convenient location
Stayed 11 nights in Nov 2018
Response from Four Points by Sheraton Shanghai, Daning on Dec 19, 2018
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

6/10 Okay

Verified traveler

Stayed 6 nights in Nov 2018
Response from 上海大宁福朋喜来登酒店 on Dec 6, 2018
尊敬的客人,您好!感谢您选择入住上海大宁福朋喜来登酒店,并进行评价。若您在入住期间有任何问题,欢迎您与我们分享您的意见与建议,我们将竭诚为您服务。我们会根据您的建议进行改进以提高我们的服务质量,您的宝贵建议将成为我们今后工作中的重要参考。再次感谢您的入住,期待您的下次光临。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 22 nights in Sep 2018
Response from 上海大宁福朋喜来登酒店 on Nov 3, 2018
尊敬的客人,您好!感谢你选择下榻上海大宁福朋喜来登酒店,并给予评价。非常荣幸您对我们酒店的认可,我们会继续保持并不断努力,确保为每一位客人提供舒适的入住环境,客人全方位的满意度是我们所追求的目标。上海大宁福朋喜来登酒店一楼大堂吧现推出午後漫時光下午茶,多种甜点,任意畅享,欢迎前来品鉴。再次感谢您的入住,希望您下次光临时还能收获同样舒适的入住体验。上海大宁福朋喜来登酒店。

8/10 Good

Bala, Kathmandu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel and services are great! Location, rooms are great! I like the bars and music.
Stayed 3 nights in Oct 2018
Response from Four Points by Sheraton Shanghai Daning on Oct 24, 2018
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Shanghai March 2018
Four point is a western chain, but feels more like a local hotel. It's conveniently located at the residential part of Shanghai. Subway line#1 is right in front of the hotel, and you are only 2 stops away from the train station and 5 stops away from downtown. The hotel is right in the middle of large shopping area (Daning Business Plaza), with many restaurants, coffee shops, retail stores, and a large grocery store. The hotel it self is okay in term of decor and service, but the location is definitely a plus.
Response from Four Points by Sheraton Shanghai, Daning on Apr 13, 2018
Dear guest, Thank you for choosing to stay with us and taking your valuable time to write this review. It’s our privilege to learn that you enjoyed our facilities and services and had a pleasant stay at our hotel. Total guest satisfaction is our utmost priority and thanks to your feedback that we able to maintain on our service standard. I do hope to welcome you back again to Four Points by Sheraton Shanghai, Daning, the next time! Four Points by Sheraton Shanghai, Daning

10/10 Excellent

Jas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and helpful staff members
We arrived at the hotel around 7 am in the morning (over night flight to SH). Was just going to leave our luggages at the concierge till 2pm check-in. The front desk staff is so helpful. Without any trouble we are allowed to check in earlier to our booked room. Also the room service is so wonderful.
Stayed 6 nights in Mar 2018
Response from Four Points by Sheraton Shanghai, Daning on Apr 13, 2018
Dear guest, Thank you for choosing to stay with us and taking your valuable time to write this review. It’s our privilege to learn that you enjoyed our facilities and services and had a pleasant stay at our hotel. Total guest satisfaction is our utmost priority and thanks to your feedback that we able to maintain on our service standard. I do hope to welcome you back again to Four Points by Sheraton Shanghai, Daning, the next time! Four Points by Sheraton Shanghai, Daning

10/10 Excellent

Maria, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
I would definitely recommend this hotel. It is in a good location. Close to the metro stations and the Bund. Staff were very helpful.
Stayed 1 night in Feb 2018
Response from Four Points by Sheraton Shanghai, Daning on Apr 13, 2018
Dear guest, Thank you for choosing to stay with us and taking your valuable time to write this review. It’s our privilege to learn that you enjoyed our facilities and services and had a pleasant stay at our hotel. Total guest satisfaction is our utmost priority and thanks to your feedback that we able to maintain on our service standard. I do hope to welcome you back again to Four Points by Sheraton Shanghai, Daning, the next time! Four Points by Sheraton Shanghai, Daning

8/10 Good

Dennis

Liked: Staff & service, property conditions & facilities
Good for business stay
The hotel is average for the price level in Shanghai. Rooms are a little worn and cleanliness is acceptable standard for China. The bed is comfortable and bed sheets clean. Although many hotels are non-smoking now, it is very common that hotel rooms have the smell of stale cigarette smoke. I did not request for change of rooms, because it was not so bad. Sometimes this is not something we can avoid in China. The hotel is located in a residential area, attached to a shopping mall with decent local and some international dining options. The front of the hotel faces a shopping area with blocks of 3 storeyed buildings with shops and restaurants too. Very convenient for business travellers to catch a meal after work but no drinking venues. The entire area is very family orientated. I did not check the distance of the hotel from CBD. It was quite near to our Shanghai office.
Stayed 2 nights in Jan 2018

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Lack of follow up
Staff failed to follow up items left in the room at the end of the stay. Despite several calls they never phoned to give a response to the enquirer . Very disappointing.
Stayed 1 night in Oct 2017
Response from Online Specialist Silver on Nov 24, 2017
Dear Guest, Thank you for choosing to stay with us during your recent visit and I appreciate that you spent your treasure time to write a specific review for us. I must sincerely apologize that you were inconvenienced during your stay. I have carefully looked into your valued feedback and actions have been taken immediately to enhance and improve the service. It is our hope that this one experience you’ve had with us will not deter you from continuing support to our hotel. It has been our pleasure to have you as our guest. I look forward to welcoming you back to the hotel in the near future and exceeding your expectations. Four Points by Sheraton Shanghai, Daning

8/10 Good

Sai-To Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying for business. There is lots to do in surrounding area.
Response from Four Points by Sheraton Shanghai, Daning on Apr 5, 2017
Dear Guest, Thank you for staying with us during your recent visit to Shanghai. I am glad you enjoyed our facilities and services and had a pleasant stay at our hotel. I do hope to welcome you back again to the Four Points by Sheraton Shanghai, Daning, the next time you return to our lovely city. Four Points by Sheraton Shanghai, Daning

4/10 Poor

Kek Tong

Disliked: Cleanliness, staff & service
Not good experience. Staff was not helpful and there is no free wifi.
Response from General Manager on Nov 8, 2016
Dear Guest, Thank you for choosing to stay with us during your recent visit to Shanghai. We appreciate that you have taken the time to share your feedback with us. Rest assured that your feedback is being shared with the respective departments for discussion and training purpose. And you only need to join in SPG loyalty programs that can enjoy complimentary in-room wireless network. We look forward to welcoming you back to the hotel in the near future and exceeding your expectations. Four Points by Sheraton Shanghai, Daning

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Distance too far from Airport
Price is a bit high as compare to others, and the internet access is limited for foreign PC
Response from Four Points by Sheraton Shanghai, Daning on Oct 11, 2016
Dear Guest, Thank you for choosing to stay with us during your recent visit and I appreciate that you spent your treasure time to write a specific review for us. I have carefully looked into your valued feedback and actions have been taken immediately to enhance and improve the service. It is our hope that this one experience you’ve had with us will not deter you from continuing support to our hotel. It has been our pleasure to have you as our guest. I look forward to welcoming you back to the hotel in the near future and exceeding your expectations.

8/10 Good

Huei, Singapore

Liked: Staff & service
Good svc, nice neighbourhood
Met expectation

8/10 Good

Huei

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice food in neighbourhood
Pillows are too soft Toilet too small Shampoo makes hair dry

8/10 Good

Chor Poh Peter, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My recent stay at 4 Points hotel in Shanghai
The hotel room is clean and is quite spacious. It is walking distance to shopping malls which is just across the road. There and many eateries to chose from. The hotel is situated in Puxi which is a bit further away from Pudong airport as compared to if you stay in Pudong.

10/10 Excellent

bharat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jacqueline, Cork

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and convenience
Comfortable rooms and very convenient location - next-door mall and surrounding pedestrianized streets have plenty of eating options, and there's a supermarket for essentials. It can take a while to flag a taxi on your own if you don't have a Chinese smartphone with an app, but the hotel staff will help - best to book ahead if you have an early start for the airport.

6/10 Okay

Bal, Toronto,Canada.

Average 3 star Hotel.
Surprised at lack of quality at this Sheraton brand Hotel.Room facilities are very basic.Breakfast does not offer any variety.In fact hotel does not even have a proper restauarant for breakfast but uses a lobby level cafe/bar for breakfast in the morning using circular bar counter to place breakfast items. Certainly not what we expect from a 4star advertised property.At most this hotel is a three star. Only good thing about this hotel is its location with lots and lot of shopping and eating options available right outside.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and spacious. The area was very convenient with lots of shops and restaurant, even a movie theater. Will definitely book this hotel again if coming back to this area.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convinient
Very convenient and surrounded by f&b n shopping outlets.

8/10 Good

Verified traveler

Liked: Staff & service, room comfort

8/10 Good

Verified traveler

Liked: Staff & service

8/10 Good

Richard, St. Louis, Missouri, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but very busy and not foreigner easy
The shopping mall/center area is very nice and convenient. I think the restaurants could have a posted multi-language menu posted and they might of had a little more business

6/10 Okay

Verified traveler

Convenient location if you have to be in the area
The only reason why I stayed in this hotel is because it's close to my office in Shanghai; and easy access to lots of restaurants- otherwise the location is far away from the CBD. Customer service was inconsistent. Front desk staff for sure needs more training. Luckily the duty manager was eager to meet customers' expectation- which is a saving grace. Stayed at a suite- but no complimentary fruit/snacks. Furniture is outdated. For the price paid- not worth the value. Check-out was slow- not up to an int'l hotel chain's standard. Rooms to improve.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, close to Subway, and there is a shopping mall attached to the hotel. Numerous restaurants, shopping locations, and even a super market within walking distance. We also went to the Circus down the street - it was incredible! Would highly recommend to anyone.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough but a bit remote for expats in Shanghai. Food was always overcooked and the local restaurants are much better. Lots of local foot traffic in the area and nice for hanging out after work.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good service. Location....
Service is generally good. However, for the location- it only makes sense if you need to be in the area- it's around 20 to 30 mins away from the main actions. What makes it up is that it is located within a shopping area which you won't have problems shopping and finding good eats.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Terry, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly fine for business trip accomodation
Quite a trek from Pudong, but much better positioned for Shanghai Hongqiao Intl. That said, price was competitive and can't fault size of room, comfort or cleanliness. Staff efficient. Didn't eat there so can't comment but grill restaurant looked good and seemed plenty of choice. Large bar was gearedtoward the World Cup, very international. Recommended.

6/10 Okay

Ng KS