Ratings based on 41 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean hotel with good breakfast

Posted Feb 10, 2015
The hotel bed is comfortable and the breakfast is quite good.
4 out of 5
Recommended
for Personal Event
by Tin Chiafrom shang hai

happy weekend

Posted Nov 26, 2014 on Hotels.com
Swimming,Spa
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Mauritius

Clean hotel with competent & properly trained staf

Posted Nov 4, 2014
Pros: The quality of the staff
Cons: The bedding
Traveling & visiting China can be quite a challenge when you do not speak or write Chinese. And the staff at Four seasons is of great help, they understand and speak english properly. All the staff at the concierge are particularly helpful and knowledgeable, which is a great asset. However, the downside is quality of the rooms and a bedding especially for Four Seasons hotel . The furniture is ok and the bedding frankly is extremely firm and hard. Even for a 6 Ft 2 and 115 KG chap. All the common facilities are very good and well designed
4 out of 5
Recommended
for Business Travelers
by Chien Chengfrom Taiwan

Cozy and Nice location

Posted Oct 22, 2014 on Hotels.com
The hotel is nice and good location, but little bit old vs. the new hotels in Shanghai. Food is not good enough vs. Four Season standard, but Breakfast is nice
5 out of 5
Recommended
for Families
by イリスfrom 香港

ストレスフリー

Posted Aug 20, 2014 on Hotels.com
上海&蘇州3泊4日の夫婦旅行に利用しました。五つ星らしく、ホスピタリティを感じました。清潔感あるプール、ジャグジーサウナなども、ゆったり施設も利用できました。 39平米の部屋でしたが、アメニティはロクシタン。ベッドは今まで宿泊したホテルの中で、一番疲れがとれた感じがしました。 シャワーとバスタブが別れており、深いバスタブで1日の疲れを流す事もできました。 ストレスフリーのホテルかと思います。 (ただ、バーは閉店してる様子) 繁華街にも歩いて行け、ショッピングも観劇も迷わず到着。 蘇州旅行などしましたが、歩き疲れもホテルで癒され、とてもいい旅行になりました。
4 out of 5
Recommended
by TIANCHI ZHANG

This traveler left a rating score only Posted Aug 18, 2014 on Hotels.com
4 out of 5
Recommended
by LISAfrom SHANGHAI

整体感觉挺好

Posted Aug 16, 2014 on Hotels.com
四季酒店的装修一流,房间内部设施也是极好,服务态度也很好,唯一的小问题是客房走廊有股霉味,空气不是那么清新,如果这个能够改进就好了。
5 out of 5
Recommended
for Business Travelers
by sunder bhatiafrom Excellent

Very good service in all ways of information

Posted Jul 12, 2014 on Hotels.com
It was worthwhile a stay
4 out of 5
Recommended
for Business Travelers
by luk tak waifrom hong kong

good service

Posted Jul 3, 2014 on Hotels.com
good location
4 out of 5
Recommended
for Business Travelers
by George Lofrom Hong Kong

bed comfortable and good location

Posted Jun 30, 2014 on Hotels.com
feel good in general