Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.0 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
by Chris from London
Ok, but not as smart as it used to be.Posted Oct 27, 2013
Pros: Good, if expensive breakfast. Useful on-site shops. Good-sized pool and gym. Good location for north Shanghai.
Cons: Staff need to learn basic English, and should be more helpful and pleasant. Sound-proofing needs to be better, rooms need to be better maintained.
Location: Good location for industry and businesses in north Shanghai, but too far away for Pudong and Luijazou areas, though close to main elevated highways.
This is the second time I have stayed at the Grand Mercure Baolong, and I found it to be less enjoyable than before. Having booked the same standard of room on the same floor as last time, also for 10 days. I was disappointed that the decor was shabby: the carpet was old and stained and the wallpaper also looked damp, the wood furniture was all chipped and scuffed and the bathroom tiles were poorly painted over. They were also unable to honour my booking of a double bed, requiring me to put up with 2 single, but comfortable, beds. The staff do not seem to have any English or other languages and the only the one concierge with some skill in English was in very high demand. The staff were surly and unwilling to be particularly helpful, the only relief being the one friendly person in the shop, who also didn't speak any English. The lobby lounge insists that even resident hotel guests order over-priced drinks, even if guests are merely waiting to be collected -the lobby has very few waiting-seats for such a large hotel. The road noise on the Yixian Elevated Road side of the hotel is quite noticeable and doesn't abate much at night, and rooms on the other side suffer from a loud half-hour reveille from the army barracks at 07:30 every morning, about which guests are not warned.
for Everyoneby James from Albury NSW 2640, Australia
Would stay againPosted Mar 26, 2013
Pros: Cleanliness, service, comfort
Cons: Distance from Shanghai Hongqaio station is about 30-40 mins by taxi - about 110 RMB A bit far.
Location: A bit far from town centre
Good hotel, good service & good food. Would stay again
for Familiesby A verified traveler from Denver, Co
Max. Comfort. A little far from the Bund.Posted Jun 23, 2010
It is a little north and no subways close to that area, but the rooms were what you expect a 5 star hotel to be. The building is a little old but worth the price you pay. The restroom/ shower is perfect. And the bed makes you turn off the alarm and take another hour of sleep.