Ratings based on 683 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

上海駅へ徒歩3分 地下道通ってすぐです。

Posted Jul 8, 2015
Pros: 駅に近く、部屋が広く、ホテルの雰囲気も良く、スタッフなども親切なのでとても気に入っています。
Cons: 日本語のできるスタッフが居ればベストです。
Location: 駅前、百貨店、バスステーションが歩いて3分、コンビニ1分とすごく便利です。
入口が初めての方にはわかりにくいですが、ホテルの部屋はとてもきれいでスタッフも丁寧です。いつも利用してます。
4 out of 5
by A verified traveler from JP

施設はきれい

Posted Jul 1, 2015
Pros: ベッド
Cons: ホテル食事のメニュー
Location: 周辺は見どころ特になし
施設はきれいだが、ホテルを一歩でると食事やエンタテイメントが楽しめそうな場所がないので意外と不便 ホテル内の食事は普通しかし値段はかなり高い 24時間の自動両替機は意外と便利
3 out of 5
Recommended
for Business Travelers
by A verified traveler from Melbourne

needs improvement

Posted Jun 22, 2015
Pros: location
Cons: Our pick up driver said the parking attendant is demanding for monies whilst he was waiting for my checking out.. The hotel should check this out.
Location: near the Shanghai Station and 1 min from subway outlet
internet speed is becoming a problem generally as it is too slow
Comment from Hotel Management
Jun 30, 2015 by Grand Mercure Shanghai Central, Hotel Management
We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Central. We will improve the wifi technics. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 1, 2015
Wie waren zwei Wochen in Shanghai. Gefreut hat uns die Lage des Hotels, da die U-Bahn 30 m vom Hotel entfernt ist und man nur drei Stationen bis zur City benötigt. Das Hotel ist luxuriös, sauber und hinsichtlich der Zimmer komplett. Das Personal ist sehr freundlich und erfüllt alle Wünsche. Wir hatten keinerlei Gründe für irgendeine Kritik und empfehlen das Hotel weiter.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Will recommend!

Posted May 27, 2015
Stayed there for 6 nights. Hotel overall is good, again very close to both Metro station (line 1) and Shanghai Railway station. Only downside drainage in the bathroom is bad.
Comment from Hotel Management
Jun 9, 2015 by Grand Mercure Shanghai Central, Hotel Management
We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Central. It is always a pleasure to receive positive feedback. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Posted May 6, 2015
Great location next to the train station. Comfortable western style rooms, gym, spa.
Comment from Hotel Management
May 8, 2015 by Grand Mercure Shanghai Central, Hotel Management
We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Central. It is always a pleasure to receive positive feedback. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
5 out of 5
Recommended
for Business Travelers
by KAO-CHIAO

Posted Apr 22, 2015 on Hotels
Comment from Hotel Management
Apr 29, 2015 by Grand Mercure Shanghai, Hotel Management
We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Central. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Comment from Hotel Management
Apr 29, 2015 by Grand Mercure Shanghai, Hotel Management
We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Central. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
1 out of 5
Recommended
for Business Travelers
by Ben from Singapore

Disappointed stay

Posted Apr 22, 2015 on Hotels
The wifi for the hotel is really disappointing .
Comment from Hotel Management
Apr 29, 2015 by Grand Mercure Shanghai, Hotel Management
We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Central. We will improve the WIFI facility and technic. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Comment from Hotel Management
Apr 29, 2015 by Grand Mercure Shanghai, Hotel Management
We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Central. We will improve the wifi facility and technics. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
5 out of 5
Recommended
for Everyone
by A verified traveler from k

良いホテル

Posted Apr 21, 2015
非常に良いホテルです。交通的には便利です。上海駅は目の前で、空港から5号線バスで直通です。地下鉄もすぐ近くにあります。欧米系の利用者が多いようです。ホテル内のレストランも美味しいですが、和食はないです。スタッフの対応が良く、全員英語が上手です。唯一の欠点はwifi が弱いです。
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Subway - the easy access

Posted Apr 21, 2015 on Hotels
The nicest surprise was it was literally 15 steps away from the entrance to the subway system. SO VERY CONVENIENT!! no matter where you want to go in Shanghai, just go down and you'll get there. wonderful 16line subway system.
Comment from Hotel Management
Apr 29, 2015 by Grand Mercure Shanghai, Hotel Management
We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Central. It is always a pleasure to receive positive feedback. This feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.