Dear guest, thank you very much for support and sharing your stay experience with us, look forward to serving you again in the near future. Grand Mercure Shanghai Hongqiao

Dear guest, thank you very much for support and sharing your stay experience with us, your suggestion will be considered seriously and look forward to serving you again in the near future. Grand Mercure Shanghai Hongqiao

Dear guest, thank you very much for support and sharing your stay experience with us, your suggestion will be considered seriously and look forward to serving you again in the near future. Grand Mercure Shanghai Hongqiao

Dear guest, thank you very much for support and sharing your stay experience with us, look forward to serving you again in the near future. Grand Mercure Shanghai Hongqiao

Dear guest, thank you very much for support and sharing your stay experience with us, look forward to serving you again in the near future. Grand Mercure Shanghai Hongqiao

Dear guest, thank you very much for support and sharing your stay experience with us, look forward to serving you again in the near future. Grand Mercure Shanghai Hongqiao

Dear guest, thank you very much for support and sharing your stay experience with us, look forward to serving you again in the near future. Grand Mercure Shanghai Hongqiao

Dear guest, thank you very much for support and sharing your stay experience with us, we look forward to serving you again in the near future. Grand Mercure Shanghai Hongqiao

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Dear Guest We very much appreciate your comments regarding your stay at the Grand Mercure Shanghai Hongqiao. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Vivien Director of Guest Experience & Loyalty Program

Thanks for you taking time to give us feedback. Please tell us more details about your stay experience which will make us improvement. Thank you.

Thank you to taking time give us feedback. I feel so glad that you like the room and satisfy with the stay. I hope to welcome you again. Thank you.

Thank you for give us feedback. Your comments are very important to us. Thank you.

Thanks for you taking time to comment us, your feedback is very important to us. Thank you.

Thanks for you taking time to rate us. Your Feedback is very important for us. Thank you.

Thanks for you taking time to rate us. Your feedback is very important for us. Thank you.

Your comments inspire us to strive harder in servicing our guests.

Thanks for you taking time to rate us. Your comments inspire us to strive harder in servicing our guests

Thanks for you taking time to comment us. your feedback is very important to us. We will more focus on the training of skill and knowledge to make sure a smoothly check out for all guests. Thank you.

Thanks for your taking time to write us the feedback. your comments are very important for us. we keep the balcony door closed as consider for safety and security reason. Meanwhile, we will check the door lock as well to ensure that no noise in the such situation.

Thank you for your feedback

Unfortunately, it seems that we did not meet all your expectations. We would certainly like to learn more about that. If you would like, please connect with me via email dor@grandmercure-hongqiao-shanghai.com

この度は、私どものサービスにご満足していただくことができず、大変申し訳ございませんでした, 今後は、お客様により良いサービスを提供し、ご満足いただけるよう努めて参る所存でございます。

Your comments inspire us to strive harder in servicing our guests

Your comments inspire us to strive harder in servicing our guests

Your comments inspire us to strive harder in servicing our guests

Your comments inspire us to strive harder in servicing our guests

Dear Valued Guest, We sincerely appreciate you taking the time to send us your feedback. We hope to have the pleasure to welcome you again.

Dear expedia guest Ji Ho, We sincerely appreciate you taking the time to send us your feedback, we hope to have the pleasure to welcome you again

Dear expedia guest, Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Hongqiao. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Dear Expedia user Diane, We sincerely appreciate you taking the time to send us your feedback. We hope to have the pleasure to welcome you again

Dear Expedia user Yohei, We sincerely appreciate you taking the time to send us your feedback. We hope to have the pleasure to welcome you again

Dear guest, We sincerely appreciate you taking the time to send us your feedback. We hope to have the pleasure to welcome you again.

Dear Expedia user Bill, Thank you very much for taking the time to send us your comments which we have forwarded to the internet supplier to come and check, we feel sincere regret that our facility was unable to meet your satisfaction and caused inconvenience.

Dear guest, お客様の貴重なお時間を、私どもの評価に割いてくださり心より感謝致します。またのご宿泊を心よりお待ち申し上げております。

We sincerely appreciate you taking the time to send us your feedback, and regret that we didn't meet your expectation, your comments have been forwarded to related department, we hope that you will return in the future to feel the improvement.

Dear guest, We sincerely appreciate you taking the time to send us your feedback. It is with sincere regret that we note your dissatisfaction with our facilities. We have forwarded your comments to related department and we hope to welcome you back to feel the improvement.

We appreciate you taking the time to send us your feedback and we offer our sincerest apology that our organization was unable to meet your expectations.

Dear guest, We sincerely appreciate you taking the time to send us your feedback. It is with regret that we note your dissatisfaction with our facilities. 2017 was the 10th anniversary of hotel opening, and we did room upgrading for all of our guest rooms, most of furniture and facilities were renewed, some still maintained however all of what have been listed in our nearest renovation plan. Thanks for your attention and understanding Best regards,

Dear guest, お客様の貴重なお時間を、私どもの評価に割いてくださり心より感謝致します。またのご宿泊を心よりお待ち申し上げております。

We appreciate you taking the time to send us your feedback, it is with sincere regret that we note your dissatisfaction with our service and facilities, your comments have been forwarded to related department. In the future, we hope you’ll return and be satisfied with our improvement.

Dear guest, We sincerely appreciate you taking the time to send us your feedback and we are happy you enjoyed your stay and look forward to welcoming you back again. Thanks & Regards,

Dear Expedia user, We sincerely appreciate you taking the time to send us / provide us your feedback. We’re concerned with the satisfaction of our guests and your feedback is of great value to us. Thank you & regards, Grand Mercure Shanghai Hongqiao

We sincerely appreciate you taking the time to send us your feedback. We are s happy you enjoyed your stay and look forward to welcoming you back again

Thank you for taking time to send us your feedback. However, we have never received a comment of this nature before. It is regrettable you feel this way. Please advise your stay information so that we could check with related department and get back to you. Grand Mercure Shanghai Hongqiao

Dear Expedia user Po Yick, we sincerely appreciate you taking the time to send us your feedback, we are happy to note your satisfaction with our room size, however, may I politely inform you that the lobby scent is up to group standard. For the comments of breakfast variety causes our concern as well and has been forwarded to related department, regarding the internet access, we are contacting with the supplier to solve the problem, guest may also borrow routers at front desk during the period of stay. we are sorry about the inconvenience caused and we hope to welcome you back again soon to witness our improvement.

We sincerely appreciate you taking the time to send usyour feedback, we are so happy you enjoyed your stay and look forward to welcoming you back again. Grand Mercure Shanghai Hongqiao