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Reviews of Guangdong Hotel Shanghai

4 out of 5
Guangdong Hotel Shanghai
328 Yi Xian Road, Shanghai, Shanghai

Reviews

8.0

Very Good

Rating 10 - Excellent. 19 out of 67 reviews" "
Rating 8 - Good. 34 out of 67 reviews" "
Rating 6 - Okay. 8 out of 67 reviews" "
Rating 4 - Poor. 4 out of 67 reviews" "
Rating 2 - Terrible. 2 out of 67 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My key card did not work 2 nights out of 4. Reached back 10+ for the 2 nights to get stuck outside the room. Had to go queue at recept to ask for help when you are so tired.
Stayed 4 nights in Oct 2019
Response from lily on Oct 24, 2019
I'm sorry that our mistakes made you feel bad, and we'll find the way out to improve it. Wish you all the best!

10/10 Excellent

roseller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the Hotel was very nice except is a smocking room
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay experience. Recommended.
Access to local area easily. Bus stop just out side the hotel. Metro station is not far too.
Stayed 1 night in Jul 2018
Response from lily on Aug 6, 2018
Dear guest, thanks for sharing your staying experience with us.We are looking forward to welcome you back in the near future!

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 16 nights in Jun 2018

4/10 Poor

Lichuan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel. It is perhaps a little dated but is nonetheless well appointed, well cared for, and offerd very good services. The staff are helpful and friendly if sometimes a little formal; however, they warm to western greetings and conversation and are eager to assist in any way
Stayed 12 nights in May 2018
Response from Lily on Jun 19, 2018
Dear guest, thanks for sharing your staying experience with us.We are looking forward to welcome you back in the near future!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
china mainland
Great Hotel, a little far from most attractions
Response from lily on May 9, 2018
Dear guest, thanks for sharing your staying experience with us.We are looking forward to welcome you back in the near future!

8/10 Good

Chris, Utah

Liked: Cleanliness, staff & service, room comfort
Great value for the price
We booked an executive room and had a wonderful experience. The staff was very helpful and nice. Most spoke english. Some parts of the hotel need renovation. We were lucky to be in a new room, and it was great.
Stayed 1 night in Mar 2018
Response from lily on Mar 12, 2018
Dear guest, thanks for sharing your staying experience with us.We are looking forward to welcome you back in the near future!

10/10 Excellent

Kenney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from lily on May 3, 2017
尊敬的客人，您好：感谢您选择上海粤海酒店，我们很高兴您对我们酒店的服务感到满意。为您提供舒适的环境和宾至如归的服务是全体酒店员工共同努力的目标。酒店现推出纯净无霾客房，客房内纯净设施标准已达欧洲标准，期待您的体验，我们会为您提供更优质的服务!

8/10 Good

Vick

Liked: Staff & service, room comfort
easy to find food and cafe (walkable distance)
I was there for business trip and that area is considered a developing part of shanghai. Get to see different part of shanghai
Response from General Manager on Oct 8, 2016
Dear guest, thanks for sharing your staying experience with us.We are looking forward to welcome you back in the near future!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
about 20 min from the city center, an hour if traffic. clean, great staff, was surprisingly good.
Response from lily on Jul 22, 2016
Dear guest, thanks for sharing your staying experience with us.We are looking forward to welcome you back in the near future!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and new hotel
Great staff and new facilities not to far from Fudan (20min by walk - better take a taxi), although a bit loud as the two nights I stayed both had staff working on other rooms even on the "Executive" floor.
Thank you for your staying at our hotel and giving us the valuable advice. We will improve the quality of our service constantly to meet the needs of our customers. Look forward to meeting you again in our hotel.

8/10 Good

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guangdong Hotel, Shanghai
Clean room. Relatively small room size. Buffet breakfast has plenty selection. Location is so so. Nothing mush going on around the hotel.

10/10 Excellent

Serdar, Turkmenistan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything on the left of hotel :D
Overall is good. But only few staff can speak english. Dont ask anything reception about shops cafe metro etc. Because everything u want. Just go out of hotel turn left and 10 minutes walk :D

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Jane, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and very clean. Staff very helpful.
I was there for 8 days. The room service was very good and the staff was always available when I asked for help or services. Due to the fact that my flight was late in the afternoon, and I was allowed to check out late for two hours without paying extra money.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
OK Hotel, Great Service
The Bad: Hotel is going through a renovation, which makes it hard to comment. Gym, restaurant, spa were all under construction. Renovations will be done mid-September. Surrounding area is OK, not great. Good for cabs and cars, not great for subway. Hotel rooms were OK, though this being China, you will get the usual smoker's air. The Good: the room was pretty good for the price. Moreover, I got upgraded to an executive room for the entire stay and my next stay, at which point the room was a steal. Service and people were great.
Response from Eva on Jun 28, 2014
Dear guest, thank you for your stay. Thanks for your precious opinions mentioned, give you the trouble of hotel apologize. The hotel has a new decoration, sincerely look forward to your visit again!

6/10 Okay

Chris, Tokyo

Liked: Cleanliness
Clean hotel
The hotel is very clean. However, there are some unusual things. The hotel has no real lobby and there are renovations going on so the entrance is a little hard to find at first.
Response from Eva on Jun 28, 2014
Dear guest, thank you for your stay. Thanks for your precious opinions mentioned, give you the trouble of hotel apologize. The hotel has a new decoration, sincerely look forward to your visit again!

10/10 Excellent

Sayed, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice but
Nice hotel and staff tried get you best of service But small reception to accommodate 5 people Needs large reception and small caffee with comfortable seats
Response from Eva on Nov 1, 2014
Dear guest, thank you for your stay. Thanks for your precious opinions mentioned, give you the trouble of hotel apologize. The hotel has a new decoration, sincerely look forward to your visit again!

8/10 Good

Lew

Liked: Staff & service, property conditions & facilities, room comfort
Not that close to must-see sights
The room was generally clean although the carpet should be either cleaned or replaced. I called housekeeping to see if they had an iron that I could use and they hung up on me. Bell and front desk staff were very helpful. The location was not that convenient for the some activities. Line 3 was easy to get to however nearly every stop that I needed required at least 1 transfer with additional fare.
Response from Eva on Jun 28, 2014
Dear guest, thank you for your arrival and love. Hotels surrounding Metro Line 3 and bus station walk is complete, just minutes away from the Metro Line 3 Jiangwan Zhen, sincerely look forward to your visit again!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Eva on Jun 28, 2014
Dear guest, thank you for your stay. Thanks for your precious opinions mentioned, give you the trouble of hotelapologize. The hotel has a new decoration, sincerely look forward to your visit again!

6/10 Okay

EmilioH, Panama

Nothing to brag
This hotel is ok for the money. It is ok on all counts, nothing to brag about. As usual in China, barely understanding english.
Response from Eva on Nov 1, 2014
Dear guest, thank you for your stay. Thanks for your precious opinions mentioned, give you the trouble of hotelapologize. The hotel has a new decoration, sincerely look forward to your visit again!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad - Do not go there
I stayed there during hot summer. Air condition does not work well. The room was always warm The area is remote. Everything is old.
Response from Eva on Jun 28, 2014
Dear guest, thank you for your stay. Thanks for your precious opinions mentioned, give you the trouble of hotelapologize. The hotel has a new decoration, sincerely look forward to your visit again!

10/10 Excellent

YOICHIRO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
リーズナブルですが良いホテルです。 少し歩けば地下鉄の駅、コンビニ、食事をする場所もあります。 １つ残念なのが、併設されているマッサージ店で性的サービスを誘われた事です。 部屋にも案内があるしすっかり安心してしまいましたが、そういうお店だったようです… 皆さまお気をつけください。 それ以外は、とても良いホテルでした。
Stayed 3 nights in Aug 2023
Response from Lily on Aug 28, 2023
Dear guest, thanks for sharing your staying experience with us.We are looking forward to welcome you back in the near future!

2/10 Terrible

kai fung

Stayed 5 nights in Apr 2023
Response from Lily on Aug 30, 2023
Dear guest, thanks for sharing your staying experience with us.We are looking forward to welcome you back in the near future!

8/10 Good

Yu-chen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通沒網上評價寫的方便，公交近、地鐵遠
飯店設施都非常好，但如果坐地鐵就非常遠，不建議需要搭乘交通運輸的旅客
Stayed 1 night in Sep 2019
Response from lily on Oct 16, 2019
尊敬的宾客：您好！感谢您的点评！您的认可就是对我们最大的鼓励！感谢您的支持！我们一定会努力做到更好的！欢迎您的再次入住！祝您幸福安康、阖家欢乐!

8/10 Good

wai, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

RUEI FAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and cozy lobby room!
Good location and cozy lobby room!
Stayed 1 night in May 2019
Response from lily on May 27, 2019
Dear guest, thanks for sharing your staying experience with us.We are looking forward to welcome you back in the near future!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2018

8/10 Good

Steen, Copenhagen, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2018

8/10 Good

BJPark, Korea

Liked: Cleanliness, staff & service, room comfort
그냥 지하철역이 가까운 호텔
객실은 다른평가와 다르게 생각보다 넓고 깨끗했다. 다만 체크인/체크아웃할때 프론트 직원중 영어가 통하는 사람이 몇명 없다는게 함정이다. 여기서 재밌는건 오히려 호텔문앞에 있는 직원들이 영어 한국어가 유창한 분들이 있다. 지하철역을 이용해서 관광을 즐기실거면 좋은 숙소다
Stayed 5 nights in Aug 2018

8/10 Good

Terrence, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的酒店
位置適中，離復旦大學三個巴士站，交通方便。附近食肆不算多，但商店林立，菜市場亦在附近，可解生活所需。位處高架路旁，車輪往來有些噪音，但可接受。房間整潔舒適，空調足夠。服務員態度親切有禮，建議提供多些有關交通資訊，特別往來附近大型購物點及機場。
Stayed 4 nights in Jul 2018
Response from lily on Jul 30, 2018
尊敬的宾客，您好，感谢您下榻上海粤海酒店！您的肯定和支持就是我们进步的动力，同时感谢您对我们宝贵评价，我们会更加努力的提高服务质量，期待您的再次光临！

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體質量佳
Stayed 3 nights in May 2018
Response from lily on Jun 21, 2018
尊敬的宾客您好！感谢您入住粤海酒店，您对酒店的支持和赞誉让我们倍受感动，宾客的满意，是对我们最大的激励，也是我们做好服务工作的新动力，我们会继续努力，期待您和您的朋友再次光临！

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
종업원 서비스가 좋았습니다.
Stayed 2 nights in Apr 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Tung Pi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2018

8/10 Good

chunwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017
Response from lily on Dec 26, 2017
Dear guest, thanks for sharing your staying experience with us.We are looking forward to welcome you back in the near future!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントの方に非常に良い対応をしていただきました。皆さん英語が通じますし、スタッフによっては日本語が分かる場合もあるようです。
Stayed 3 nights in Oct 2017
Response from lily on Oct 31, 2017
Dear guest, thanks for sharing your staying experience with us.We are looking forward to welcome you back in the near future!

10/10 Excellent

Chi chuang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017
Response from lily on Oct 31, 2017
Dear guest, thanks for sharing your staying experience with us.We are looking forward to welcome you back in the near future!

10/10 Excellent

Ka Nai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will choose again
Hotel itself is good just not accessible to subway. Will choose again next time
Stayed 1 night in Sep 2017
Response from lily on Sep 14, 2017
Dear guest, thanks for sharing your staying experience with us.We are looking forward to welcome you back in the near future!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很不錯!
以大陸飯店來說已經很不錯了 ,房間很大且乾淨,早餐算是很有水準了,除了網路可能會比較不順,其他一切很美好! 客房/飯店清潔度：非常好 服務品質：還不錯 飯店設施：有餐廳可以吃早餐(訂含早餐的防)，門口服務員可以幫忙叫車服務
Stayed 1 night in Jul 2017
Response from lily on Jul 24, 2017
尊敬的宾客，您好，感谢您下榻上海粤海酒店！您的肯定和支持就是我们进步的动力，同时感谢您对我们宝贵评价，我们会更加努力的提高服务质量，期待您的再次光临！

8/10 Good

Weiji

Liked: Cleanliness, property conditions & facilities, room comfort
舒适干净，性价比高的酒店
尽管饭店有些年头，但整体感觉非常干净，洗浴卫生洁具更新过，保持的很好，床也非常舒适，行政层客房都有空气去霾处理，呼吸有清新感，棒！一定会推荐给朋友来客，
Stayed 1 night in May 2017
Response from lily on Jun 12, 2017
尊敬的客人，您好：感谢您选择上海粤海酒店，我们很高兴您对我们酒店的服务感到满意。为您提供舒适的环境和宾至如归的服务是全体酒店员工共同努力的目标。酒店现推出纯净无霾客房，客房内纯净设施标准已达欧洲标准，期待您的体验，我们会为您提供更优质的服务!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不错的体验
酒店的地理位置不错，离开五角场很近，周围虽然环境一般但是有海底捞，而且步行就能到，打车也方便，推荐。
Response from lily on Apr 6, 2017
尊敬的宾客，感谢您选择上海粤海酒店作为您的下榻之地并抽出您宝贵的时间在网站上与我们分享您的入住体验。能够得到您对我们酒店优越地理位置和服务的认可，我们倍感荣幸，也希望您继续给予我们支持，真诚期待您的再次莅临！

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jong Cheol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은 호텔
청결하였고 서비스가 상당히 좋았음

8/10 Good

Ka Nai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall is good
Everythings are good in the hotel except for the location a bit far from subway and the surrounding no big shopping mall, only local store
Response from General Manager on Oct 8, 2016
Dear guest, thank you for your stay. sincerely look forward to your visit again!