Ratings based on 262 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

Posted May 9, 2015
日本語は使えませんでしたが、英語でのコミュニケーションは問題ありません。フロントスタッフ、コンシェルジュがとても親切でした。
5 out of 5
Recommended
for Everyone
by A verified traveler

不錯

Posted May 5, 2015
交通方便,鬧中帶靜,酒店服務人員態度很好,就是景觀沒有想像中的好,不過也是不錯的。會推薦家人或朋友去住
4 out of 5
Recommended
for Everyone
by A verified travelerfrom München Germany

Hilton gut gelegen nahe der Stadtautobahn, schnell

Posted Apr 23, 2015
Pros: die Lage, Umgebung des ehemaligen franz. Viertels,
Cons: Geschultes personal an der Reception
Location: viele nette Restaurants im franch quater.
Zimmer, Frühstück, alles o.k. nur an der Reception braucht man viel Zeit, keine Profis am Werk, 20 Minuten bis eine Rechnung richtig ist, dann aber immer noch ohne Briefkopf, das verleidet einem das Hotel. Besseres Personal an so einem wichtigen Punkt wäre wichtig.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

great location

Posted Apr 20, 2015
Pros: Staff, location and facilities
Cons: Internet speed a little slow but i am just used to fast speeds i think
Location: very close for the train and taxis so cheap to get into the city, very safe and convenient location
Staff very helpful- had a small issue with the aircon that they fixed and were very quick to rectify, fantastic location and would easily stay again. Was in Shanghai for the F1 and this hotel is perfect location for catching the train out to the track.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Close to where I work

Posted Apr 1, 2015
Pros: Convenience to my work in HuaShan
Cons: Executive Breakfast is average. Very routine, could have more variety. Improvement in executive bathroom for that level. Shower is small
Location: A little far from central town.
Rooms need to be upgraded. Particularly the executive rooms.
3 out of 5
by A verified traveler

Posted Mar 31, 2015
I am used to having free internet provided in all major hotels through-out China. I was shocked therefore to find Hilton still insists on adding extra charges for this essential service, claiming their service provider is US based. When will American companies wake up to the fact that they don't set the rules in China?? I will never use Hilton in China again. Of course breakfast was also an extra charge!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York, NY

Nice hotel, good location

Posted Mar 31, 2015
near Temple and best Shopping malls in Shanghai. also some of the best restaurants in town.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

さすがヒルトン。

Posted Mar 31, 2015
Pros: スポーツジムの設備が充実している。
Cons: wifiを無料にしてほしい。
Location: 地下鉄静安寺駅から近く、便利でした。
設備の充実、清潔感、安全性など、安定したレベルを維持している。地下鉄静安寺駅からも近く、観光にも便利でした。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo

駅からちょっと遠いかな

Posted Mar 25, 2015
Pros: 設備がいい。
Cons: 駅から遠い。 朝食が高すぎる。 インターネットが有料で高い。
さすがにヒルトン。部屋の中のデザインや使い勝手や清掃は完璧です。 ジムはすごく広くて器具もバッチリで充実していい。
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Remscheid

Eben ein HILTON!

Posted Mar 22, 2015
Pros: Lage!
Cons: Sprachliche Ausbildung der Mitarbeiter. Mehr Service für Hilton-Stammkunden. Die Fenster müssen wesentlich öfter von außen geputzt werden.
Location: Gute Lage für abendlich Exkursionen in die Kneipengegend Hengshan Road oder auch zu nahegelegenen Soppping-Gegenden.
Wer HHonors member ist und erwartet er fände eine fast-lane vor der hat sich geirrt. Hhonors-members erhalten hier max. Ihre Punkte, ansonsten gibt es hier keine Vorteile da aufgrund der allgemeinen Auslastung nicht mit einem upgrade zu rechnen ist. Das Personal spricht teilweise (in der Executive-Lounge) kein, oder teils nur ein bescheidenes Englisch, leider ein allgemeines China-Problem! Insgesamt sollte man lieber in einem preiswerterem Hotel wohnen und auf die blöden Membership-Punkte verzichten.