Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
4.3 Room cleanliness
4.7 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by Al from SF, CA

Poor Air Conditioning

Posted Oct 29, 2013
Pros: Staff is courteous
Cons: The air conditioning.
Location: Shopping and food within walking distance was a plus.
The Air Condition is not adjustable per room. There is only a central AC for the entire hotel. We had to switch rooms because it became too warm in our room and we couldn't sleep at nights. Even after switching rooms, it was too warm. Our relatives staying in different rooms had similar experiences with the AC. So, this is a systemic problem. Would not stay at this hotel again.
Comment from Hotel Management
May 3, 2014 by Polly, Hotel Management
Dear AI, We want to apologize for what you experienced during your stay at our hotel. As temperature fluctuation in Shanghai recently, hotel has already prepared fans and air cooling machine for guests. Guests are welcomed to contact hotel guest service manager any time if needs any help. We do however sorry for your unsatisfied stay experience here, but we really thank you for your feedback and we are looking forward to being of service next time.
5 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 20, 2013 on Hotels.com
best hotel in Songjiang with exceptional standard
5 out of 5
Recommended
for Personal Event
by A verified traveler

Posted Feb 18, 2013 on Hotels.com
excellent