Ratings based on 3 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.7 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
by Al from SF, CA
Poor Air ConditioningPosted Oct 29, 2013
Pros: Staff is courteous
Cons: The air conditioning.
Location: Shopping and food within walking distance was a plus.
The Air Condition is not adjustable per room. There is only a central AC for the entire hotel. We had to switch rooms because it became too warm in our room and we couldn't sleep at nights. Even after switching rooms, it was too warm. Our relatives staying in different rooms had similar experiences with the AC. So, this is a systemic problem. Would not stay at this hotel again.
Comment from Hotel Management
May 3, 2014 by Polly, Hotel Management
Dear AI, We want to apologize for what you experienced during your stay at our hotel. As temperature fluctuation in Shanghai recently, hotel has already prepared fans and air cooling machine for guests. Guests are welcomed to contact hotel guest service manager any time if needs any help. We do however sorry for your unsatisfied stay experience here, but we really thank you for your feedback and we are looking forward to being of service next time.
for Familiesby A verified traveler
Posted Feb 20, 2013 on Hotels.com
best hotel in Songjiang with exceptional standard
for Personal Eventby A verified traveler
Posted Feb 18, 2013 on Hotels.com