Ratings based on 16 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.8 Room cleanliness
4.4 Service & staff
4.8 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by John from NSW, Australia

It doesn't get any better than this

Posted May 23, 2014
Pros: We could not fault any aspect of this hotel or its staff. Everything worked. Nothing was too much trouble. Plus a great little pub in the grounds.
Cons: Neither my wife nor I can think of anything needing change. Nothing.
Location: Walkways across the road follow the river for miles. 300 metres away, ferries run continuously for those who want to walk to the Bund.
My wife and I spent a memorable and extremely pleasant 5 nights here. Although an extremely onerous international conference started while we there and despite the Customs-like security at the entry, restricted access to lifts and more, this hotel exceeded all expectations. Located right beside the river, with Shanghai City as a backdrop, we had access to delightful river walks and a feeling of open space which is not easy to get in this huge city. The building is also exceptionally well designed , maintained and functional. Mother's Day Lunch was a special affair in the Western/Chinese/Japanese buffet. The range was virtually unlimited, so of course the cost was substantial, but isn't that better than making do with second-best when time is limited? The Club Lounge was a home away from home, an oasis of relaxation. Consider a room upgrade to Club status if available - it is worth it, whether your travel is for business or leisure. In short, the best hotel I have stayed in, anywhere, with top flight staff and cuisine. We are retirees, using our own money from our own pockets. No company cards, no tax offsets. When on holiday we place extra value on comfort and quality, which we certainly received in Shanghai.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 22, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by J Tan from Singapore

Excellent service and good food.

Posted Apr 9, 2014 on Hotels.com
Everything works out fine in this hotel. Very convenient location for Shanghai Expo. Great value for money. Will return.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fab

Posted Nov 22, 2013
Great
5 out of 5
Recommended
for Everyone
by A verified traveler

NICE HOTEL WITH WARM HOSPITALITY

Posted Nov 22, 2013
Pros: LOCATION, STYLE AND FOOD
Cons: SHUTTLE SERVICE TO & FROM THE AIRPORT
Location: AMAZING GERMAN RESTAURANT SERVING FRESHLY BREWED BEERS
4 out of 5
Recommended
for Business Travelers
by George from USA

Excellent hotel for business at Shanghai Expo

Posted Nov 21, 2013 on Hotels.com
Good hotel. Only issue is that it is out of the way from interesting touristy places. If you have business at the Expo, this is the place. However, it's a half hour drive to the Bund and nothing to do in the neighborhood.
3 out of 5
Recommended
by A verified traveler

Convenient for expo, service can be more efficient

Posted Nov 21, 2013 on Hotels.com
Great location if you have work around the Expo area but for anything else, you'll need to travel a bit. Service could be a little better in terms of efficiency to address queries, check out etc
4 out of 5
Recommended
by Stephanie

This traveler left a rating score only Posted Oct 30, 2013 on Hotels.com
5 out of 5
Recommended
for Everyone
by Vladimir

7 days in shanghai

Posted Oct 27, 2013
Pros: everything was very nice except for eating at the hotel
Cons: open bar breakfast is not worth $40 and dinner is not worth $60. the salt shakers - 1 out of 6 worked. German restaurant 3 min away - great.
Location: nothing - you see only what used to be - all is shut down. Taxi to downtown cheap $5 to the other side - $8. I wa sthere for expo.
Overall very good. Most of the places next to the hotel are shut down - empty buildings.... The hotel itself is pretty far away from everything.
4 out of 5
Recommended
for Business Travelers
by Pasta

This traveler left a rating score only Posted Oct 15, 2013 on Hotels.com