Ratings based on 35 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by GS from Sydney

Well placed hotel

Posted Jun 23, 2014
Very clean, centrally located, lovely lobby lounge.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Shanghai Hotel

Posted Jun 13, 2014
We just recently visited the hotel and were completely impressed with the service level provided by the excellent staff. The facilities were very quiet and comfortable, which were a plus, especially in Shanghai.
4 out of 5
Recommended
for Couples
by A verified traveler

Good location, nice gym, no spa.

Posted Apr 25, 2014
Cons: Spa was closed
Location was perfect for getting around and close to some nice parks to roam around in to get away from the city noise. Museums nearby and the Bund a quick 10min cheap taxi ride.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Dec 17, 2013 on Hotels.com
5 out of 5
Recommended
for Couples
by A verified traveler

Great hotel, amazing view

Posted Dec 12, 2013 on Hotels.com
Lots of staff, great service. Breakfast selection and quality was impressive but on the pricey side, so a room with breakfast included is a nice option. Lounge had amazing views of the city, but the food options could have been a little better / wider hours. We would absolutely come back to this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Dec 3, 2013
5 out of 5
Recommended
for Business Travelers
by JC from Atl, GA

First Class Hotel in Shanghai

Posted Sep 3, 2013 on Hotels.com
Great location, great accommodations, very helpful staff, and hotel leave you with nothing to complain about. First class hotel...
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location next to People's Square, Metro etc.

Posted Aug 20, 2013
Pros: Great location. Excellent lobby. Higher class of furnishings and decor.
Very central location made getting around very easy. The room was excellent & comfortable though traditional. View was very good from the 43rd floor however full height glass would have been even more spectacular (like in some other 5 star hotels). Housekeeping did not remove a food tray from the night before, leaving a little food smell in the room - the only negative comment
5 out of 5
Recommended
for Everyone
by hesham from riyadh

Very nice

Posted Aug 16, 2013
Pros: Location. Staff. Spa.
Cons: Nothing
Location: Shopping especially at night.
Very clean hotel. Staff are excellent and helpful. Very close to shopping.
5 out of 5
Recommended
for Everyone
by Jeanne from New Zealand

Best hotel in Shanghai

Posted Jul 29, 2013
Pros: The staff, the location the hotel....
Cons: Its perfect
Location: It is near to everything...
Wow what a great stay, with the best service from all your staff... Nothing was a hassle and they were so helpful at all times with giving the taxi directions in Chinese to writing down addresses for me to give to taxi drivers to giving recommendations on restaurants... I highly recommend staying at the Marriott