Ratings based on 183 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
for Everyoneby Queens Traveler from New York
Magical ViewsPosted Dec 4, 2013
Pros: The Postcard like views…the variety of the buffet breaksast offerings, the all day available coffee/tea/snacks..and free great wifi throught the hotel
Cons: we found the dim lighting in elevators a challenge, as did many we ran into trying to see their floor number
Location: Easy walking distance to all Bund hotels, restaurants, YuYuan garden, ferries..we loved the local reasonably priced Shanghai Grandmother restaurant ..
With room views to die for, this well located hotel offers so much for a reasonable price: free large buffet breakfast, free wifi, free snacks/coffee/tea 24 hrs a day, and a staff that really works hard to make you feel special. I cannot imagine finding a a better deal in Shanghai (or anywhere else)
for Couplesby John from Beijing
Fantastic hotel with brilliant views of the BundPosted Nov 29, 2013
Pros: Great location, friendly and professional staff, super rooms and an excellent breakfast.
Cons: Better coffee machines for breakfast and executive lounge.
Location: Ideally located at the south end of the Bund, opposite the Pudong Ferry and a short walk from iconic buildings, great restaurants and shopping.
for Everyoneby A verified traveler
Perfect location to admire BUNDPosted Nov 24, 2013
Pros: location! inside decoration + room fullness.
Good location of the Hotel let you the excellent posibility to look straigt of the rover side with all bright star buildings including Pearl Tower. The view in the evening is simply wonderful. If you prefer to use subway, go to the Yu Yuan garden one, it is the closest station nearby, additionaly you can visit this splendid place of ancient Chinese history located just in the heart of the morden megapolis.
for Everyoneby Warren from Melbourne, Australia
Fantastic views over the Bund and PudongPosted Nov 20, 2013
Pros: Location and views
Cons: Some room for greater attention to detail in the rooms and service.
We had a corner room on the 7th floor The corners rooms have great views over Pudong and along the Bund. Comfort levels and facilities were good - although some of the electronics features (iPod integration etc.) weren't working - but were not enough of an issue to report. In terms of location, the hotel is directly across the road from the ferry terminal if you want to get to Pudong. East Nanjing Road is about 10 minutes walk. It is also about 10 minutes walk to the Yu Yuan gardens and surrounding precinct. If you are planning on getting around you have about 10 minutes walk to Yu Yuan metro station and 15 minute to East Nanjing Road station. Staff were friendly and helpful. The breakfast buffet is reasonably comprehensive although staff regularly struggled to keep the buffet fully stocked. The lounge, which serves complimentary tea, coffee and biscuits all day is comfortable and well stocked with reading matter.
for Couplesby A verified traveler from New York, New York
Beautiful Design, Beautiful LocationPosted Nov 19, 2013
Location: THE BUND - a stones throw away and the perfect view.
This hotel was an amazing experience, from check-in to check-out. The bed, the view, the bathroom, the massages, the restaurant. You couldn't ask for more!
for Everyoneby N from Melbourne
Excellent stay, wonderful experience.Posted Nov 12, 2013
Pros: The service, the decor, the style and overall atmosphere.
Location: walking distance to Nanjing East Rd, right opp to the Bund.
Stayed there for just one night after reading lots of positive comments about this hotel. Some mucked up of my booking at first but the hotel changed it for me without making a fuss. I arrived half a hour before 2pm and there was no room ready for me. The staff from the front desk allowed me to use their board room to get ready for my business meeting (including getting change into my dress), she even stood outside the board room and made sure no one would enter the board room while I was changing. That was very unusual in these days and very impressive. Comfortable decor, quiet and professional service.
for Everyoneby Gary from Taiwan
good location onlyPosted Nov 8, 2013
Pros: - location if you need to be on the bund.
Cons: - cleaning staff needs to replace all towels after each customer. - staff needs be sure to use common sense and follow-through with the problem.
- good location if you're looking to be on the bund. - building is very old, so there lots of noises coming with within the walls. - originally checked in to room 2211, after hours hearing the elevator rolling in the walls I asked them to change the room. staff was nice about it and changed to 812.....AND IT WAS THE SAME THING! Why would you transfer a complaining customer to a room with the same problem? after the change I shut-up because the staff was nice so I thought maybe this is not something they can do about. - lights are really low/dim inside the room. you can't read properly at night. - worse yet, because the lights are low the maid DID NOT CLEAN THE ROOMS PROPERLY, the toilet cover was completely dirty when I checked in. I had to clean the bathroom again and found the towel was also used/dirty and they didn't replace it.
for Everyoneby A verified traveler
Great stay placePosted Nov 2, 2013
Since I enter to the reception I feel confortable. I like a lot my room, good space, good view to the river and a hot tube with great view, tv and confortable. Very clean, good location. Close to subway and some atractions.
for Everyoneby ANA from Florida
Nice hotel on the BundPosted Oct 29, 2013
Pros: The location is beautiful. Free Wi Fi.
Cons: Breakfast items are served almost room temperature, not great for the hot menu items. Enough variety to satisfy any taste though.
This hotel is located right on the Bund. Beautiful view, worth the upgrade. The rooms are very comfortable and the bathrooms are roomy. Super clean and attentive to detail. Taxis are not expensive. Metro station is like 10 minutes walking distance. The Metro system is easy to navigate and very efficient. Only had breakfast at the hotel so unable to comment on the quality it. Breakfast was ok, not over the top fantastic, but ok. Free Wi fi in the entire hotel - we love this (every hotel should offer this).
for Everyoneby Dave / Marnie from Toronto Canada
Very very nicePosted Oct 29, 2013
Location: Location is very nice right on the river. Hop on Hop off buses right out front and within walking distance of most everything.
We found this a pleasant surprise. Loved our view, room had everything we needed. The Hotel staff were very helpful and language was no problem.