Ratings based on 79 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from LA
Nice hotel in downtown of Shanghai.Posted Aug 16, 2014
It's a famous hotel in Shanghai, The price is cost-effective.
for Everyoneby giacomo
Beautiful hotel in great locationPosted Jun 20, 2014
Pros: Gardens, old world ambience, attentive staff
Location: Shopping and easy access to the rest of the cty
Styish hotel right in the centre of the French Concession. area. Very helpful staff. I would recommend a stay in this hotel.
for Business Travelersby Bob from Portland, Maine
Good value for the moneyPosted May 18, 2014 on Hotels.com
This stay started out a bit strange, because the front desk gave me a key to a room with guests already in it. They quickly fixed that, but it made me question whether they have their act together. The room turned out to be fine, and the location is great. I was also told when I checked in that the breakfast buffet was not included (which was my understanding when I booked the room) but then I was not charged by the buffet staff -- which was a nice bonus. Overall, I would definitely go back in spite of what appeared to be a bit of management / control issues.
for Business Travelersby John Gruetzner from Ontario
Modern Old World ElegancePosted May 12, 2014 on Hotels.com
Garden Hotel is a classic way to enjoy business travel.
for Business Travelersby Arto from canada
OkuraPosted Mar 10, 2014 on Hotels.com
it was just ok.
Posted Mar 2, 2014 on Hotels.com
for Business Travelersby Jack
Posted Feb 3, 2014 on Hotels.com
for Everyoneby Todd
Old school favorite...Okura is well runPosted Jan 30, 2014
Ok great Hotel it is old school big charm, beds are firm but nice ,the view of the garden is excellent and the hotel is near to shopping and sights of Shanghai. ..they have excellent security and well trained staff and good breakfast..bar on 3rd floor is a real charm...this hotel is frequented by Japanese executives so it has that touch of service...it even has purified water in the rooms.
Recommendedby Diane from US
Great locationPosted Dec 5, 2013 on Hotels.com
nice hotel, great location, good rate.
for Business Travelersby Klancer from USA
High quality hotel, international stylePosted Dec 5, 2013 on Hotels.com
Classic Japanese style high quality service. Receptionists speak Japanese, Chinese and English. Beautiful garden. This hotel has been around for a while, but the furniture and decor is clean and well maintained.