Ratings based on 8 Verified Reviews
They paid and stayed. We double-checked.
5.0 Room cleanliness
4.6 Service & staff
4.9 Room comfort
5.0 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
Great night great viewPosted Sep 14, 2013 on Hotels.com
Fantastic hotel - pool is great and the views unbelievable!
for Everyoneby A verified traveler
My favorite hotel ever.Posted Jul 21, 2013
The best experience in every hotel I never had before. This one is really good and I wanna say I love Shanghai.
for Business Travelersby A traveler
Typical high quality Park HyattPosted Feb 2, 2013 on Hotels.com
I took the cheapest room, but it was still extremely comfortable and fairly large. The service was great and the breakfast buffet is superb. Naturally, the room was clean and otherwise up to expectations. The rain forest shower is fantastic.
Exquisite!Posted Aug 29, 2012 on Hotels.com
Top of the top for service, ambiance and overall experience. You could not ask for more.
for Couplesby A verified traveler from Christchurch New Zealand
All that glitters is not goldPosted Aug 24, 2010
Despite it's world beating design and unique features, this hotel lacks soul. Well disciplined but not customer friendly staff make you feel that the party is strong and it's head quarters are at Park Hyatt. Don't try to take any photos as this seems to be banned in the hotel. Make sure that you are not near any children's parties in the main restaurant at night. Because it has the highest hotel restaurant and bar in the world then hotel guests are competing with whoever decides on having dinner or tea and crumpets for the best seats in the house. Premium prices are paid for average food and drinks. At best great to stay for one night to get the experience but don't waste your money on a long stay. Even better get a cheaper hotel locally and do what the locals do and use the hotel resources.
Recommendedby A verified traveler from Mexico
"Top of Shanghai experience"Posted Nov 18, 2009
Can't beat the views and the exclusivity. Only a few floors on top of the best Building of today's Shanghai. Service is very polite and warm. Strong culture difficulties trying to bargain a wrist watch trough the concierge, but, that's China. Impressive. Many Congratulations to the Mori Family
Recommendedby A verified traveler
needs improvementPosted Nov 17, 2009 on Hotels.com
The hotel is beautifully designed with superb service. One area needs improvement is the bathroom tub. It is easy to fall when one climbs into the tub. I almost fell twice on the hard cement.
Recommendedby A verified traveler from CARACAS ,VZLA
Super HotelPosted Mar 27, 2009
This hotel is a marvel,Unfortunately it was cloudy and raining in my stay and I could not enjoy the incredible view.