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Reviews of Parkview Hotel Shanghai

4 out of 5
Parkview Hotel Shanghai
No. 555 Dingxiang Road, Shanghai

Reviews

8.2

Very Good

Rating 10 - Excellent. 51 out of 152 reviews" "
Rating 8 - Good. 76 out of 152 reviews" "
Rating 6 - Okay. 16 out of 152 reviews" "
Rating 4 - Poor. 6 out of 152 reviews" "
Rating 2 - Terrible. 3 out of 152 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yue

Liked: Cleanliness, staff & service, property conditions & facilities
Great location great service!
Stayed 5 nights in Feb 2024

10/10 Excellent

Ang Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect service, room looks luxurious
Stayed 4 nights in Dec 2023

10/10 Excellent

Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Layover in Shanghai
Staff were friendly and helpful, Will be staying again on layover home.
Stayed 1 night in Nov 2023

8/10 Good

Jian Hong

Stayed 3 nights in Oct 2023

10/10 Excellent

HAOWEN

Stayed 3 nights in Sep 2023

8/10 Good

Hau Cheung

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
交通不方便，設備不足！
Stayed 3 nights in Sep 2023

10/10 Excellent

Huazhong

Liked: Cleanliness, staff & service, property conditions & facilities
Safe
Stayed 3 nights in Sep 2023

10/10 Excellent

Willfried

Business traveler
Liked: Cleanliness, staff & service, amenities
The place is near to transport and parks
Stayed 1 night in Apr 2023
Response from Eva Du on May 1, 2023
Dear guests, thank you very much for your good comments. Sincerely look forward to your visit again, I wish you a happy life!

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
A bit old but comfortable. Odd array of amenities. Not a touristy location. Friendly and helpful staff.
Stayed 2 nights in Dec 2020

8/10 Good

Dr Kevin

Business traveler
Liked: Staff & service
Maintenance work ongoing but the front desk offered an upgrade, which I accepted. All handled very professionally by the hotel staff
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to stay
Very nice and clean hotel. About 20-25min from the downtown area. Costs approx. Yuan 25-30 for a taxi to get there. Staff super friendly, they are ok speaking in English. Everything I needed could be communicated and has been answered. It is a 4-star hotel.
Stayed 4 nights in Dec 2019

10/10 Excellent

shengyi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome service
The staff were welcoming and the service was great. My kid was sick on arrival. The staff offered early chek-in and upgraded to family room for us. The location is good and easy to get around.
Stayed 5 nights in Dec 2019

8/10 Good

Vladimir

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for doing business activities in Shangh
Very good hotel, real close to metro station of line 2, which is connecting all city.
Stayed 4 nights in Nov 2019

6/10 Okay

Eunhee

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019

8/10 Good

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Service is exceptional but the rest is very poor Poor old and internet wi fi very bad
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort, business center, buffet - all good
Stayed 1 night in Apr 2019

8/10 Good

Iliana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Staff st the desk helped me with a change and location for shopping was within walking distance -but not for restaurants or sight seeing -you would have to cab or metro to get to those places but also easy to get to
Stayed 4 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location，nice breakfast
everything is better than expected, the breakfast is very impressing, great location but quiet
Stayed 2 nights in Jun 2018
Response from FODAM on Jun 28, 2018
Dear guest, greetings from Parkview Hotel Shanghai. Thank you for staying at the Parkview Hotel.I am indeed very thankful for your willingness in taking time to write us a few words. We are looking forward to welcome you again to our property in the near future and we believe to exceed your expectation again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice Hotel. No wifi though which caused problems. Near arts centre.
Stayed 2 nights in May 2018
Response from FODAM on May 10, 2018
Dear guest, Greetings from Parkview Hotel Shanghai. Thank you for staying at the Parkview Hotel. I am indeed very thankful for your willingness in taking time to write us a few words. We are very sorry that you didn't meet your expectation. Our hotel provides free WIFI at each room, also available at the lobby, restaurant, car paring area. But according to the Chinese government, some of website and social app you can't use. May this reason you faced internet problem. We are looking forward to welcome you again to our property in the near future and we believe to exceed your expectation again.

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parkview Hotel Pudong Shanghai
The hotel was in reasonable location with inly a few metro stops to the Exhibition Halls that I was visiting. There is a small park area across the road which was pleasant and cooling in the heat of the day. I visited a nice restaurant a short walk away where I met an old friend of mine from Xian. There were no restaurants in the immediate vicinity. Would absolutely be happy to stay here again when visiting Pudong.
Response from FODAM on Apr 28, 2018
Dear guest, greetings from Parkview Hotel Shanghai. Thank you for staying at the Parkview Hotel.I am indeed very thankful for your willingness in taking time to write us a few words. We are looking forward to welcome you again to our property in the near future and we believe to exceed your expectation again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Metro is ~7-10mins by walking. Room is spacious and clean. Overall, comfortable stay.
Response from FODAM on Apr 22, 2018
Dear guest, greetings from Parkview Hotel Shanghai. Thank you for staying at the Parkview Hotel.I am indeed very thankful for your willingness in taking time to write us a few words. We are looking forward to welcome you again to our property in the near future and we believe to exceed your expectation again.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great but..
The only reason we are not giving this a 5 star rating is because on our checkout we were accused of spilling something on the carpet! Location is close to the AP Plaza but not so close to much else. Nice hotel though!
Stayed 1 night in Apr 2018
Response from FODAM on Apr 14, 2018
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
This hotel is more of a businessman’s hotel than tourist, purely because of it’s location, some 10 kms from central Shanghai. It suited us perfectly, as we had been on a 2 week cruise, finishing in Shanghai and flying out the next day. We have been to Shanghai several times before and just needed a relaxing hotel, which was relatively close to Pudong airport. The hotel was very nice, staff very friendly and one or two on Reception spoke good English, so it was easy to get what we needed. There is also an underground station about 10 minutes walk, at the Natural Science Museum (as well as a knock off market), so it would be easy to get into town. Our room only cost about $Au129 per night through hotel booking site, so would be good value for travellers who were staying in Shanghai for a few days and were prepared to take the train to see the sights.
Response from FODAM on Apr 14, 2018
Dear guest, greetings from Parkview Hotel Shanghai. Thank you for staying at the Parkview Hotel.I am indeed very thankful for your willingness in taking time to write us a few words. We are looking forward to welcome you again to our property in the near future and we believe to exceed your expectation again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Biz trip, nothing spectacular but good hotel.
It was a good hotel and generally, staff was courteous. Have to take a taxi out for meals and sightseeing. I love the bath tub, best bath tub I have encountered by far.
Stayed 5 nights in Mar 2018
Response from FODAM on Apr 4, 2018
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

8/10 Good

Yossi, Evanston, Il

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent facility, poor English capabilities
Overall facility is excellent, although staff English capability were limited. A free upgrade to suite room was offered, which was awesome. Don't miss the breakfast option even when check-in. A buffet from Western style to Asian is nice to experience high-quality local dishes. Would had been better if they had a nice coffee.
Stayed 2 nights in Mar 2018
Response from FODAM on Mar 28, 2018
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

8/10 Good

Kervin

Liked: Cleanliness, staff & service, room comfort
11/12/17 stay...
Place is a stone throw away from the "fake" good shopping street. Good place for some causal shopping do remember to slash price by 50%. Nearby have no cafe / place for food. Only place for food will be at hotel lobby.
Stayed 1 night in Dec 2017
Response from FODAM on Jan 21, 2018
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

4/10 Poor

Rob, North Carolina

Disliked: Staff & service, property conditions & facilities, room comfort
AIr conditioner broke down. No compensation.
I woke up at 1am to the room being 80+F. I called the front desk and they sent 2 guys but after an hour of messing around ....to no avail. They recommended opening a window and offered me a fan. I had to get up at 4:30a for a flight so it would have been pointless to suggest changing rooms. The night clerk said they would credit my stay. In the morning the girls at the desk (who spoke limited English) said because I'd booked via the third party (Orbitz) they could NOT do the credit. I understood this...so emailed the hotel upon my return home. OF course, there has been no return email from anyone there. I'm sure my opinion would be different if the AC had not shut down and/or if the desk staff had comp'd the room as promised .... but given what occurred I cannot recommend this hotel.
Stayed 1 night in Oct 2017

8/10 Good

Chiu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel to stay
The hotel is nice, although a bit more expensive. It is by a park, in a quiet neighborhood, but nothing is around. Luckily, there is a chinese restaurant in the hotel and the food is good, on the expensive side though. Overall stay is comfortable and relaxing.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for price. -------------------------------------------
Stayed 1 night in Sep 2017

6/10 Okay

Sarah, Singapore

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel facilities much nicer than staff
As most of the other reviews have stated, the preferred language used here is Mandarin instead of English, which is alright for me when dealing with simple requests as I can speak simple Mandarin, but frustrating when I had more complex requests and chose to use English. The location is about a 7-minute walk from the Shanghai Science and Technology Musuem (which isn't too far off from the main Shanghai area) and has nothing around it, except that it is a short 10-minute taxi ride from the SNIEC, as I was attending an event there. I would only recommend this if you need to go to the SNIEC and don't have any other options. You can get much nicer hotels, with a better location at a lower price elsewhere.
Stayed 1 night in Jun 2017

8/10 Good

Choi Yin Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort but inconvenience
Commercial area, no shopping centre, no restaurant, no convenience store nearby, everywhere need to call taxi to go, peak hour can't call taxi. Inconvenience

8/10 Good

Ady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and service
Location is a good, service and breakfast good

6/10 Okay

Patricia, California

Liked: Staff & service, room comfort
Spacious rooms & hospitable staff but location...
I chose this hotel because on the map it shows it is fairly close to NYU Shanghai campus which is where I need to be. Upon check in, the staff was very friendly and helpful, especially the bellhops. Our room was spacious with a wonderful view of Pudong skyscrapers. The bathroom has separate shower/bath though design was a bit on the small scale. Bath tub was very narrow and uncomfortable and shower tend to leak, but they provide full bottles of bath foam & shampoo which was nice. The amenities included a restaurant on the premises and spa/salon service though both were overpriced. A small gym is also available on the 4th floor. The large king size bed was a tad bit short, being a 5'7" frame my feet barely hung over the edge. My only complaint would be the transportation. The location is in the middle of a business/office area. You would need to walk a few long blocks to reach the nearest metro station. Thus, we relied on the bellhop to order us a taxi using his phone app similar to Uber in China. If you don't have a local number or speak Chinese, you are out of luck! The only other restaurant located within walking distance is a local Shanghainese chain restaurant that is way overpriced and a Starbucks.

8/10 Good

Abbas

Liked: Cleanliness, property conditions & facilities, room comfort
Good place Great for the expo center No nightlife or shopping in walking distance.
Response from General Manager on Apr 9, 2017
Dear guest, greetings from Parkview Hotel Shanghai. Thank you for staying at the Parkview Hotel. Your valuable comments have come to our attention. I am indeed very thankful for your willingness in taking time to write us a few words. Looking forward to more opportunities to be of service to you. Sincerely, Parkview Hotel Shanghai

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great business hotel!!
The hotel was absolutely perfect...they have a pillow menu so you can choose your scent(or not) and the softness or firmness. Shower and bath tub in room were huge. Breakfast buffet downstairs was enormous with lots of Chinese food the try and of course Canadian regular fare Close to subway and bus for an experience, but also cans are chesp

8/10 Good

jim, canada

Liked: Cleanliness, staff & service, room comfort
Nice hotel to stay
Elevator for parking is not reasonable, need to make one elevator directly to parking.
Response from raymond.gong@parkviewhotel.cn on Feb 21, 2017
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

6/10 Okay

Allen, FL

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Nice hotel, AC not working
Response from Parkview Hotel - Assistant Manager on Nov 7, 2016
Dear Guest, Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future.

10/10 Excellent

shaun, W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the hotel. The food was good. Room was spacious. Staff were friendly
Response from Parkview Hotel - Assistant Manager on Aug 18, 2016
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nice room, helpful staff,
Staff were very helpful and English speaking. The food in the restaurant especially the breakfast was outstanding,
Response from Parkview Horel - Assistant Manager on Aug 18, 2016
Dear Guest, Thank you for your honest feedback. We take our guests feedback very seriously especially. We will keep doing the right things and keep moving on improving guests' experience. Hope you could come back again; your concerns are being addressed as we speak and we will make sure you have a better stay.

8/10 Good

DONGHWAN LEE, U.A.E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location & Convenient access
Location is very good near Shanghai Century park
Response from General Manager on Aug 22, 2016
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

8/10 Good

DONGHWAN LEE, U.A.E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & Convenience to access
Location is very nice near to Shanghai Century Park and Subway line 2 connection was also good~
Response from General Manager on Aug 22, 2016
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel. We will keep providing the qualified product and service. Welcome to choose our hotel again!

2/10 Terrible

Allen, New York

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Nothing
If you are going to the Shanghai Oriental Art Center, then this would be an ideal choice since its right there. But if not, then this hotel is far from anything. No restaurants within walking distance, not even a food stall. And it's eerie at night. For a city of 22 million, no one seems to be living there. No visible apartment buildings of any kind in the vicinity. Hotel is very typical Chinese. Lack of style with a soulless feel. It has absolutely no character. The look of the lobby and the guest rooms seemed to be trapped in the 80s. I asked for a smokeless room that was away from the elevators. Of course, my room was placed right next to the elevators. When I complained, I was offered a smoking room that was away from the elevators. When I complained again about how cigarette smells affect my asthma, I was offered another smoking room. After ten minutes of back and forth, in which the front manager insisted that the smoking room had no smell, he finally gave me a smoke free room. Needless to say, this was quite frustrating. I would not recommend this hotel.

6/10 Okay

rhklim, singapore

Liked: Cleanliness, property conditions & facilities, room comfort
good hotel but lack facilities
it was comfortable. Wifi free only in lobby. It should be free hotel wide.very small gym. Rooms are ok . Location not great as you need the taxi to everywhere.