Ratings based on 44 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Montreal
Very nice hotel, excellent room, fancy lobbyPosted Sep 28, 2014
Cons: During the day, you can hear what I think is the subway passing underneath but it wasn't a big deal and the subway stops at 10pm.
Location: Two blocks from Tianzifeng, a shikumen that contains little shops, bars, and restaurants. Around 25-30 minutes walk to the Xintiandi district.
Got this as an Expedia Unpublished Rate Hotel. Very nice hotel, excellent room, fancy lobby. The hotel is close to subway line 9, approximately half a block walk.
for Everyoneby Kiofrom Sydney, Australia
Good.. but staff not up to scratchPosted May 16, 2014
Cons: Staff friendliness and customer service
Location: Karaoke next door! lots of fun!
Great hotel, BUT disappointed on the staff. For example we got moved out of the casual cafe downstairs to wait in the lobby for our group of friends, that's 10 of us in total who had only dined at the cafe the morning before. The cafe was empty, yet the staff member tried to make us wait in the lobby where there were no chairs. Just bad customer service... something that was common in most of China! Other than that.. A nice hotel.
for Familiesby Zoufrom Bangkok Thailand
large roomPosted May 1, 2014 on Hotels.com
No Bellman upon arrival! Breakfast OK but far beyond the quality for such level hotel. Check in/out very good! Room is large!
for Business Travelersby Danfrom Tokyo, Japan
Good hotel but getting a bit datedPosted Apr 23, 2014 on Hotels.com
The rooms were large and comfortable but there were some infrastructural annoyances with the elevators (slow), internet (moderate speed and accessibility), as well as having been given a smoking room despite requesting a non-smoking room. This resulted in my room being doused heavily with air freshner which overwhelms you whenever you walk into the room. However, the location was very convenient for food and getting around as well as the staff was very friendly and courteous.
Recommendedby Daniel W.from Montreal, QC
Good Value, Great ViewPosted Apr 11, 2014 on Hotels.com
We were impressed with the accommodations and loved the location of the hotel. Our room was clean and well designed, and the staff extremely welcoming. The Pullman Skyway has just a few small shortcomings that prevent it from being 5-star. There is a slightly worn look to the furnishings both in the lobby and in the breakfast buffet area on the 49th floor, and the lack of firm application of no-smoking policy in public areas – signage to the contrary, no-smoking areas in many places in China are regarded more as a suggestion than a rule – are what come to mind. The breakfast buffet that was included in the price is sumptuous, and the view from the dining area overlooks Shanghai and is absolutely stunning. Internet was very, very slow, although I'm reluctant to blame the hotel as many of the sites appeared blocked (e.g.: Canadian Broadcasting Corporation) during the time of our visit. The hotel is ideally located close to the subway and within minutes of Art Street. Would we return here on future visits? Absolutely!
for Everyoneby A verified traveler
This is a great place to stayPosted Mar 13, 2014
I got this hotel as a mystery hotel for a very good price. This is a great place though. I Highly recommend it!
for Everyoneby Leefrom Singapore
Good stay, great valuePosted Mar 11, 2014
Pros: location, friendly staff, frill free checking in/out
Cons: furnitures in the room seem a tad old.
Location: a shopping complex adjacent to the hotel has mrt access and a great amount of food choices located at the basement, "tian zi fang" is worth a visit.
the staff in the hotel are nice and courteous, the room is big and amenities are comprehensive. locating the hotel is easy and its highly accessible too. will consider returning.
Recommendedby A verified traveler
Posted Feb 5, 2014 on Hotels.com
for Everyoneby A verified traveler
Nice hotelPosted Feb 3, 2014
Location near subway and shopping mall with lots of restaurants. Comfortable beds. Breakfast buffet so so.
for Business Travelersby A verified traveler
Posted Dec 5, 2013 on Hotels.com