Ratings based on 517 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Orlando

Very good location

Posted May 23, 2015
Nice view. Close to metro station. Rooms are clean. Shopping next door.
5 out of 5
Recommended
for Everyone
by A verified traveler

ショッピングや食事に出かけるのに便利で、地下鉄の駅もすぐ近く。

Posted May 11, 2015
快適なホテルです。 エリア的に、南京西路にも南京東路に近く、スタッフの対応もフレンドリーで丁寧でした。 また泊まりたいと思わせるホテルです。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Nearly a five star

Posted May 5, 2015
Hotel staff very helpful, though most could speak some English it was limited. Food quality varied from poor (one one dish) to good, but not outstanding. Room quality good and well presented. This was our first visit to a Radisson Hotel and we enjoyed the experience.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom k

Good location but very crowded street on holiday

Posted May 2, 2015
Great hotel nice pool on 8th floor very close to people square connected to Metro and shopping mall
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Good, Clean, comfortable

Posted Apr 28, 2015
Central Location opposite Peoples Park on Nanjing Road, short taxi ride to most key places for food and entertainment in Central Shanghai. Rooms are clean and comfortable, service is pleasant would always recommend, this was my third visitt to this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Can't speak English

Posted Apr 19, 2015
Surely when you stay in a 4.5 star western hotel the staff should be able to speak some English. Caused a few headaches trying to organise things.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom England

Excellent hotel in great location, close to metro.

Posted Apr 13, 2015
Pros: Please see above
Cons: Please see above
Location: Please see above
We loved this hotel. It is luxurious, with excellent facilities, including a full-size swimming pool, sauna, jacuzzi and spa rooms. The bedrooms and en suite facilities are immaculate and the main restaurant where we had breakfasts is light and airy, with every type of food available, including Continental, English, American and Chinese. Most of the staff can speak basic English, but some are better than others. The room service is excellent and the staff are attentive and helpful. A special treat for us was afternoon tea in the revolving roof-top restaurant, and other meals are available. There is also a Chinese restaurant on the 3rd floor and the main restaurant on the 1st floor is open 24 hours. We often had a late decaf coffee in the ground floor cafeteria which also sells cocktails and cakes and is a very comfortable area to sit and relax. The hotel is very central and close to the People's Park, as well as the lively street of Nanjing Rd which leads to the historical Bund area and the riverside. We would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Weifang, China

Posted Apr 3, 2015
Staff was very helpful when we arrived at 1am. Hotel and room were top notch. They had bunnies and baby chickens in the lobby because it was Easter.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel

Posted Mar 10, 2015
Pros: Rooms are pleasing.
The one thing I have to complain about this hotel is the poor quality of the buffet dinner, it is not particularly cheap and the choice was so limited and the taste so poor that we had to leave and go somewhere else to get some decent food. The buffet breakfast is better but still somehow disappointing.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Convenient hotel

Posted Mar 10, 2015
Pros: Convenient
Cons: The staff can be more sincere.
Location: Opposite to the hotel (just walk through a subway), you can reach the famous Pedestrian Street. A mall is just nearby.
The hotel is just opposite to the "Walking street", very convenient as we can also find food stores at the back of the hotel. This hotel can be doing better if their receptionist have smiling face.