Ratings based on 484 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom k

Good location but very crowded street on holiday

Posted May 2, 2015
Great hotel nice pool on 8th floor very close to people square connected to Metro and shopping mall
5 out of 5
Recommended
for Everyone
by A verified travelerfrom UK

Good, Clean, comfortable

Posted Apr 28, 2015
Central Location opposite Peoples Park on Nanjing Road, short taxi ride to most key places for food and entertainment in Central Shanghai. Rooms are clean and comfortable, service is pleasant would always recommend, this was my third visitt to this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Can't speak English

Posted Apr 19, 2015
Surely when you stay in a 4.5 star western hotel the staff should be able to speak some English. Caused a few headaches trying to organise things.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom England

Excellent hotel in great location, close to metro.

Posted Apr 13, 2015
Pros: Please see above
Cons: Please see above
Location: Please see above
We loved this hotel. It is luxurious, with excellent facilities, including a full-size swimming pool, sauna, jacuzzi and spa rooms. The bedrooms and en suite facilities are immaculate and the main restaurant where we had breakfasts is light and airy, with every type of food available, including Continental, English, American and Chinese. Most of the staff can speak basic English, but some are better than others. The room service is excellent and the staff are attentive and helpful. A special treat for us was afternoon tea in the revolving roof-top restaurant, and other meals are available. There is also a Chinese restaurant on the 3rd floor and the main restaurant on the 1st floor is open 24 hours. We often had a late decaf coffee in the ground floor cafeteria which also sells cocktails and cakes and is a very comfortable area to sit and relax. The hotel is very central and close to the People's Park, as well as the lively street of Nanjing Rd which leads to the historical Bund area and the riverside. We would definitely stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Weifang, China

Posted Apr 3, 2015
Staff was very helpful when we arrived at 1am. Hotel and room were top notch. They had bunnies and baby chickens in the lobby because it was Easter.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good Hotel

Posted Mar 10, 2015
Pros: Rooms are pleasing.
The one thing I have to complain about this hotel is the poor quality of the buffet dinner, it is not particularly cheap and the choice was so limited and the taste so poor that we had to leave and go somewhere else to get some decent food. The buffet breakfast is better but still somehow disappointing.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Convenient hotel

Posted Mar 10, 2015
Pros: Convenient
Cons: The staff can be more sincere.
Location: Opposite to the hotel (just walk through a subway), you can reach the famous Pedestrian Street. A mall is just nearby.
The hotel is just opposite to the "Walking street", very convenient as we can also find food stores at the back of the hotel. This hotel can be doing better if their receptionist have smiling face.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 埼玉

買い物に便利な場所

Posted Mar 9, 2015
高層ホテルだが、エレベーターの数も十分でスピードも速いので余りストレスを感じない。だだっ広くないので使いやすい。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Nottingham, UK

Good hotel in a good location in Shanghai.

Posted Mar 5, 2015
Recommended, staff is friendly, rooms are clean and comfortable, location is great.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seoul, South Korea

인민광장 바로 앞. 지하철역 바로 앞!

Posted Feb 28, 2015
Pros: 지리적 위치(location), 넓은 수영장(wide swimming pool)과 작은 사우나(sauna) . 개인적으로 수영을 무척 좋아해서 수영장이 넓은것을 사진으로 보고 골랐습니다. 조금 깊었긴 했는데 다른 곳과 다르게 넓은 수영장이라 좋았어요. 실컷 놀다왔네요.
Cons: 살짝 어수선한 분위기 그리고 약간 방음이 안되는 느낌을 받았어요. 하지만 그렇게 심하지 않았어요.
Location: 상하이 박물관, 상하이 현대미술관, 난진동루 번화가, 인민공원 그리고 주변에 황허루라고 셩젠(yang's dumplimg)이라는 만두를 파는 곳과 좀 더 중국 현지인들이 많이 가는 식당들이 있는 길이 정말 가까워요 바로 옆이에요.
일단 위치가 상당히 좋습니다. 인민광장 ex 8번으로 나와서 좁은 차도를 건너면 바로 앞에 있고 큰길에 있어서 안전합니다. 호텔에서 나와서 왼쪽으로 큰 차도를 건너면 바로 난징동루(east nanjing road)가 시작되고 그 앞에 사진들 많이 찍으시더라구요. 와이탄(the bund)까지도 여러 상점들 난징동루 분위기 구경하며 충분히 걸어갈만 했습니다. 방에서는 상하이박물관과 인민공원, 상하이 대극장이 한눈에 보여서 탁 틔여서 좋았네요. 수영장도 넓고 거기서 일하시는 분들도 항상 웃는얼굴로 저를 대해줬고 남자분말고 여자분이 영어를 잘 구사하셔서 편했습니다. 아직도 저에게 친절했던 모습이 기억에 남습니다.