Ratings based on 224 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
80% of guests recommend
3.6 Room cleanliness
3.3 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by xyz from CA

Just OK

Posted Apr 3, 2014
Cons: Need Wireless connection.
Very old comforter won't keep warm. Bathroom flooded everytime after shower.
4 out of 5
Recommended
for Business Travelers
by Darin from Queensland Australia

friendly staff in a reasonable hotel

Posted Mar 15, 2014
Pros: separate rooms in same suite for twin share
Cons: breakfast menu
Location: close to transport and entertainment area
Hotel was of reasonable standard and comfort, perfect for people seeking an inexpensive place to stay that is close to everything.
4 out of 5
Recommended
for Everyone
by Chris from New York

Good value

Posted Jan 28, 2014
Good experience overall, excellent value for the low rate. The room was fairly small, but it was clean and had a balcony and nice bathroom. No issues checking in, front desk staff spoke enough English. There was a 500 yuan deposit required, which was not mentioned during the reservation process. It would have been good to know about it upfront, but the entire amount was refunded at checkout.
3 out of 5
Recommended
for Everyone
by Clem from Netherlands

Value for money

Posted Jan 27, 2014
Pros: Good location, and friendly staff
Cons: Need renovation
Location: Near French concession.
Makes run down impression.
1 out of 5
by Annie Francis from sydney

horrible hotel. deserving of 1 star, if that!

Posted Jan 13, 2014
Pros: leaving this disgusting hotel
Cons: feeling unsafe and dirty during the stay
Location: isolated
Horrible hotel Do not stay here Toe nail in our bed Bathroom covered in mould No hot water No internet connection and not included in room cost Rude staff Given a "non smokers room" with ash trays and reeked of cigarettes. Asked to be moved and they sent the house keeping lady up to spray the room with airwick before we got there. Located in an isolated part of the city. Facilities lacking Renovation desperately needed. Cracks in walls and roof. Power cords hanging off wall Broken pipe jutting out of floor in bathroom where washing machine used to be. Dusty and dirty room. Just a horrible hotel
5 out of 5
Recommended
by jen from US

great price for family travel

Posted Jan 12, 2014 on Hotels.com
very pleasant. near everything but quite.
3 out of 5
Recommended
for Everyone
by Andrew

Posted Dec 30, 2013
Pros: it was cheap and good for a short stay
Cons: the taxis are a bit far off from the entrance and is dimly lit
Location: good location
4 out of 5
Recommended
by sandie from seattle

washing machine? no problem

Posted Dec 23, 2013 on Hotels.com
When traveling for long periods, laundry is the biggest problem....especially in china where it is expensive and impossible to find....especially with language barrier. But since rayfront is a serviced apartment you can pay an extra 30¥ for entire stay and have a washer. (Airdry is fast) I always choose rayfont just for this reason. Also because the superior twin comes with two bedrooms and NOT twin beds but doubles and alot of storage. Everything price, location, washer, and even microwave if u wish make this the perfect choice. Pool and saunas are just the icing on the cake.
4 out of 5
Recommended
for Everyone
by tatsu from LA

great big room to stay!

Posted Dec 13, 2013
Pros: the room is big, i mean really big!
Cons: get a wifi please!
Location: 24 hour family mart and some cheap chinese food near by, some of them teast great too
just not wifi...friendly staffs, but cant really speak english
3 out of 5
by Roby from Denver CO

Old and confusing elevators/building

Posted Dec 6, 2013
Pros: Price and the salon cut my hair perfectly
Cons: Customer service and update rooms
Location: Locations was good
It was fine but just not anything to write home about. Cheap for Shanghai and that is why we choose it. But to have rude customer service is disappointing. The desk attendants were rude and never said anything polite but "here is your key." My son speaks Mandarin well and was very upset at his treatment.