Ratings based on 229 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
79% of guests recommend
3.6 Room cleanliness
3.3 Service & staff
3.6 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Families
by A verified traveler from Wellington, NZ

OK Hotel conveniently located

Posted Jul 14, 2014
Pros: Extremely well priced and well located
Cons: Cleanliness, number of pillows (there are only two per bed) & things to use in the kitchen, ie glasses, plates, cutlery.
Location: Is actually quite close to underground line 9 which means you can get anywhere in Shanghai
When we checked in the room which had been booked and paid for was not available and they put us in a two bedroom in lieu of the three bedroom. Having moved into the room, which was far from clean we then considered this and complained at which point a three bedroom unit mysteriously became available. The rooms themselves are very generously sized, good air conditioning and a kitchen which is disappointing to say the least. There were four cups and that was the only crockery provided and were certainly not what a European would consider to be "clean". Bathrooms are good with good showers. Some reviews of this complex are that it is a reasonably distance from the underground but it is only about a five minute walk to Line 9 from which points all parts of Shanghai are accessible. In short it is a very well price apartment well located but fora European is a little disappointing on the small things ie cleanliness and a kitchen which is usable as nothing is provided
1 out of 5
by Jake from Beijing

Very misleading

Posted Jun 23, 2014
Pros: That it was affordable.
Cons: The hotel could be demolished and it would be an improvement.
Location: The location is quite inconvenient, it requires a taxi ride to get to anywhere worth visiting.
It's called the "celebrity hotel" but I can't imagine even a D-list celebrity agreeing to stay here. The Hotel lobby was tiny, having only one front desk clerk (when they had one at all, several calls to the reception went unanswered). When the key card to the room suddenly stopped working after night 1, I went down to the front desk at midnight but no one was there to help. It took a little bit of waiting before someone emerged from the back room to help. The room itself was quite dirty. The top of the fridge was covered with dust and a sticky residue. The electric water heater was filthy both inside and out. There were body hairs from previous tenants in the bed (I'm guessing they don't change the sheets between every guest). The shower was filthy as well, there was brown residue all over the shower curtain. The maids did a lazy job and did not fold towels nicely or arrange anything neatly. There was no internet access available.
1 out of 5
by Mel

Filthy, filthy hotel. Staff are terrible.

Posted Jun 3, 2014
Pros: It's cheap.
Cons: Friendlier staff, better cleaning. I'd have paid more for a clean room!
Location: Location was OK, between two subway stations within a 10 minute walk.
No internet. Wired connection available for extra fee. We tried it & tried to pay for it - it didn't work. The place was just so dirty. Hairs in the bathroom, under the bed was horrific, the wall covered in dirt.
5 out of 5
for Everyone
by Grendizer from home sweet home

Nice hotel

Posted May 29, 2014
For starters, the balcony had a great view since we stayed up on a high floor level. The rooms are very comfortable yet they are small. Didn't regrent any bitnof my stay there.
3 out of 5
for Everyone
by A verified traveler

Sufficient for Shanghai for a few days on a budget

Posted May 22, 2014
Convenient: good location in Shanghai with easy walk to metro and Tianzifang, good price through Expedia, room size good, safe box in room, check-in and check-out process were seamless despite language barriers Things to improve on: dirty lobby, washer/dryer in room did not work, room mostly clean, very poor signage from road, difficult to see from a taxi for non-Mandarin speakers, arrived at hotel at 5am from airport but couldn't check in until 9am even though a room was ready, would have preferred a non-smoking room that didn't have a stench of old cigarette smoke
3 out of 5
for Everyone
by xyz from CA

Just OK

Posted Apr 3, 2014
Cons: Need Wireless connection.
Very old comforter won't keep warm. Bathroom flooded everytime after shower.
4 out of 5
for Business Travelers
by Darin from Queensland Australia

friendly staff in a reasonable hotel

Posted Mar 15, 2014
Pros: separate rooms in same suite for twin share
Cons: breakfast menu
Location: close to transport and entertainment area
Hotel was of reasonable standard and comfort, perfect for people seeking an inexpensive place to stay that is close to everything.
4 out of 5
for Everyone
by Chris from New York

Good value

Posted Jan 28, 2014
Good experience overall, excellent value for the low rate. The room was fairly small, but it was clean and had a balcony and nice bathroom. No issues checking in, front desk staff spoke enough English. There was a 500 yuan deposit required, which was not mentioned during the reservation process. It would have been good to know about it upfront, but the entire amount was refunded at checkout.
3 out of 5
for Everyone
by Clem from Netherlands

Value for money

Posted Jan 27, 2014
Pros: Good location, and friendly staff
Cons: Need renovation
Location: Near French concession.
Makes run down impression.
1 out of 5
by Annie Francis from sydney

horrible hotel. deserving of 1 star, if that!

Posted Jan 13, 2014
Pros: leaving this disgusting hotel
Cons: feeling unsafe and dirty during the stay
Location: isolated
Horrible hotel Do not stay here Toe nail in our bed Bathroom covered in mould No hot water No internet connection and not included in room cost Rude staff Given a "non smokers room" with ash trays and reeked of cigarettes. Asked to be moved and they sent the house keeping lady up to spray the room with airwick before we got there. Located in an isolated part of the city. Facilities lacking Renovation desperately needed. Cracks in walls and roof. Power cords hanging off wall Broken pipe jutting out of floor in bathroom where washing machine used to be. Dusty and dirty room. Just a horrible hotel