Ratings based on 643 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
88% of guests recommend
3.3 Room cleanliness
3.0 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

デポジットについて(最重要)

Posted May 22, 2015
最初、5月16日にチェックイン時に1000元をクレジットカードで払いました。 その後、5月20日にチェックアウト時に同じ1000元をカードに戻したとの事でしたが、 その記録は持っていますが、RMB0.01としかありません。 カート会社に電話しましたが、最初の記録はありますが、お金が戻った記録がないようです。少し時間が掛かるのかも知れませんが、戻ってない場合はホテルに問い合わせしないといけません。 どうすればよいのか途方に暮れています。お返事下さいませ。
3 out of 5
Recommended
for Everyone
by A verified travelerfrom 大阪府

ショッピングや飲食には困らない駅近のホテル

Posted May 16, 2015
特に質が良いわけではないが、決して悪くもない、最低限はキープしている信用できるホテルです。人の出入りが多く、ロビーは混み合ってる感じです。予算はないけどそこそこなレベルを望むならおすすめです。
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 4, 2015
個人的に快適でいいホテルでした。スタッフの対応は中国のホテルにしてはいい方だと思います。部屋にWi-Fiが繋がらなかったのが少し残念でした。フロントでは繋がりました。
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2015
スタッフは優しいですよ,良かったです,便利です,内装はちょっと古いですけど,まだ泊まりますから,友達に勧めました
4 out of 5
Recommended
for Everyone
by A verified travelerfrom HK

Good experience!

Posted Apr 19, 2015
Pros: The location.
It takes you less than ten minutes to the metro. Easy to go to the shopping mall nearby.
2 out of 5
by A verified traveler

Not the most welcome hotel for foreigners.

Posted Apr 9, 2015
I won't recommend the breakfast. Very expensive but nothing good. No wifi service. Staff attitude was horrible. But good location, very convenient!
3 out of 5
by A verified travelerfrom London

Good value but limited customer service

Posted Apr 8, 2015
Pros: Location
Cons: Customer Service/support/having everything they advertised
Location: Great for the hotspots for going out, you can walk to Taikiang Lu, Yongkang Lu etc
I stayed here for 8 days. The location is GREAT which is why I would consider staying there again, and is excellent value as you can walk to Xintiandi, Huaihai, Taikang Lu, French Concession etc very easily. I was a bit disappointed with elements of the customer service. When I arrived there was a storm and when I tried to contact the staff to tell the taxi driver the address, they passed the phone around for ages (while I was getting soaked...) and didn't understand what I wanted (I do speak some Chinese so this was a bit weird) so the taxi driver had to explain. When I got there, soaking, the concierge was 'too busy' to help with my huge bag to a different building. They advertised that they had WIFI in the rooms when they didn't. When I asked for an iron, twice in one day, it wasn't put in the room. It was only the third time the following day and being grouchy with them when they finally did something. Checkout was ok and the concierge was very helpful getting a taxi etc. Don't expect much friendly treatment and there's a lack of professionalism but hey, it's good value.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto, Canada

Nice hotel close to downtown

Posted Apr 7, 2015
The hotel was as good as I expected And we get a good serves and now just am waiting to get my deposit back
1 out of 5
by A verified traveler

Posted Apr 6, 2015
Don't stay here. Rooms stink of drains, it's dirty noisy old and tired. Needs to be knocked down
2 out of 5
by A verified travelerfrom CHIBA

めんどくさい

Posted Mar 9, 2015
Pros: シャワーの水圧が強いくらい。
Cons: すべて!
Location: 仕事なので行ってない!
ビジネススイートでドライヤー、WIHIもなくフロントから一度、外に出て別館に行く。煙草臭い、スイートといっても高級感0普通のアパートメントでした。