Ratings based on 252 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Juan PR

Posted Jul 18, 2015
Excellent service and localization. Staff was corteous and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Excellent Hotel

Posted Jul 17, 2015
The hotel was excellent. We found it very comfortable and the staff very accommodating. The restaurant was ok. It is located next door to a shopping center. Since it is very new few people knew where it was located. You are better asking the taxi to take you to the mall then the hotel itself
3 out of 5
by A verified traveler from Tokyo

素晴らしいホテルだがスタッフの対応に差がありすぎる

Posted Jul 8, 2015
Pros: ロケーション、部屋をアップグレードしてくれた
Cons: フロントスタッフの対応
ビジネス出張で2泊した。チェックイン時のスタッフ、ベルボーイなどは非常に丁寧な接客であったが、チェックアウト時のスタッフが最悪。早朝チェックアウトでフロントの前に立ったが、PC画面を見て別の仕事をしており1分近く無視。机にキーを出した所反応して動き始めたが無言。「カードはいるか」と聞くと「ノー」というひと言だけ。領収書を封筒に入れて無言で机の上において、またPC画面に戻る。中国含め海外は良くいくが、ここまで愛想がないのも珍しいのでイヤミで「早朝だが起きてるか?眠いか?」と聞くと「精算は終了しています」との返答。とても素晴らしいホテルだったが「終わり悪ければ、全て悪し」で、後味悪くホテルを後にした。
4 out of 5
Recommended
for Everyone
by A verified traveler

Central hotel near pedestrian shopping area

Posted Jul 6, 2015
Pros: Central location
Cons: Not obvious where to get to by taxi - signage could be improved
Location: Shopping and sightseeing
Hotel close to pedestrian shopping area. Staff very friendly. Hotel facilities nice
4 out of 5
Recommended
for Everyone
by A verified traveler from HK

交通方便

Posted Jun 16, 2015
鄰近人民廣場站,這站是上海地鐵三條缐的中轉站,步行約7至10分鐘,很方便。且人民廣場內有著名的上海博物館,喜歡文化知識的可隨時由酒店步行博物館參觀,此外酒店鄰近南京步行路,附近有商場,購物方便。房間清潔舒適,惟房間對外的景觀一般。
5 out of 5
Recommended
for Everyone
by A verified traveler from china

Excellent

Posted Jun 9, 2015
Pros: everything
Cons: every time come back to stay,please upagrade accordingly , Jajaaaa.....
Location: most convient to everywhere in kowloon
2 nights stay and highly recommended by expedia when booked the air ticket, been upgraded to half habour view,really engjoyed,nice breakfast area, clean room, smileing hotel staff, and most convient to go everywhere, for sure come back again.
4 out of 5
Recommended
for Couples
by A verified traveler from Honolulu

Centrally located

Posted Jun 6, 2015
Pros: very clean, location, nice gym
Cons: Have a separate private Jacuzzi for women
Location: shopping , quick tour of the city to the Bund, Yu Garden
I wished the hotel has separate jacuzzi for men & women.
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide, Australia

Top hotel close to the action in Shanghai

Posted May 27, 2015
Pros: Everything
Cons: Lower prices at the bar.
Location: Centrally located in the Bund area, close to Nanjing St shopping area. a short walk from the river.
Excellent hotel. Excellent value at the top end. Centrally located.
4 out of 5
Recommended
for Couples
by A verified traveler from 東京

人民公園近くの新しいホテル

Posted May 21, 2015
南京東路、人民公園に近いのに、静かな綺麗なホテルです。部屋も綺麗で広く、バスルームも清潔でゆったりとしていました。バス(シャワーブース)と洗面・トイレがガラスで仕切られていて快適。設備面で唯一不満は、低層階のエレベーターが3台しかなく、朝食・チェックアウト時間に、宿泊した8階では満員で乗れないため少しイライラさせられました。
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice

Posted May 14, 2015
Pros: Staff and downstairs lounge open late was a nice feature after a long flight
Cons: I think its good overall.
Very nice to have a really nice tub in the room with a glass window that you can soak in the tub and stare out into the city. better than I thought for the price you cant beat it. Will book it again.