Ratings based on 37 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

良かったです。

Posted Nov 16, 2014
WGC HSBCチャンピオンズの観戦で宿泊しました。シャーシャンゴルフクラブへの送迎が有り非常に助かりました。スタッフの対応は良かったです。
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Hong Kong

This hotel has unique China design taste

Posted Sep 16, 2014 on Hotels.com
The hotel lobby is huge. Room is very spacious and bed is very comfortable. Too bad my stay here is short and did not have much time to enjoy all the facilities.
4 out of 5
Recommended
for Families
by 杜from 上海

入住要等好久啊!

Posted Aug 19, 2014 on Hotels.com
我们全家一老一大一小共三人下午14:15到达酒店,被告知房间还未打扫,等到15:30分才被告知,可以进房,等全家到达房门口,门卡不能刷,再被告知,门卡系统还没启动,全家站在门口,然后再等,这就是五星酒店的入住体验吗?
3 out of 5
Recommended
for Business Travelers
by A verified traveler

サービスがあか抜けない

Posted Aug 15, 2014 on Hotels.com
ここ数年毎年宿泊してますが、スタッフの入れ替わりが多いのか、サービスは普通どまり。相変わらず近くの地下鉄の駅からの送迎サービスがないので、今年も白タクにお世話になりました。またはexpresscheckoutのサービスを申し込んだのにフロントで処理の仕方がわからずトップマネージャーが出てくる始末。ちょっと残念なホテルです。
3 out of 5
Recommended
by cherryfrom 上海

超差的服务

Posted Jul 23, 2014 on Hotels.com
先是酒店入住,队伍排成长龙,没想到退房也一样,我们住的行政楼层,但是入住的时候,办理的人员也没有说明,可以在行政楼层退房。早餐很差,要什么没什么,连要把勺子都要等,再也不会入住这个酒店,最可怕的是,我们是预付房费的,入住的时候3间房间压了3000元押金,但是我们吃晚饭的时候,竟然发觉信用卡被刷了1800多,信用卡是需要密码的,也就是说明,他们在没有我们安全码和我们输入密码的情况下,可以随意的刷我们的卡,实在太可怕了。
3 out of 5
by A verified traveler

Some good, some bad

Posted Jul 16, 2014
Pros: The pool and (most of) the food
Cons: Staff levels, staff attentiveness and the physical building needs work
It was an interesting hotel stay - the hotel itself is well past needing a refurbish but the rooms were comfortable and spacious. Most disappointing was the staffing levels which seemed low and most staff seemed either overworked or dis-interested. Redeeming features were that (apart from one dinner in the Mediterranean restaurant the food at the other restaurants was very good - the beach / pool is also well done and provided a great space for relaxation.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Australian living in Shanghai

Great pool

Posted Jul 13, 2014
Great for a family weekend getaway from Shanghai centre
5 out of 5
Recommended
by 유재호from 중국

아이들과 함께 휴가 강추

Posted Jun 16, 2014 on Hotels.com
아이하고 같이가기 아주 좋은 호텔 모든 시설이 아이에 맞춰져있습니다 단점은 주변에 아무것도 없어서 호텔에서만 모든걸해걸햐야합니다 차가 있다면 2킬로 떨져 있늠 곳에 마트와 야간의 편의시설
5 out of 5
Recommended
by A verified traveler

Great friendly service

Posted May 12, 2014 on Hotels.com
Thank you we will come again
4 out of 5
Recommended
for Families
by Emmafrom 上海

人太多,服务跟不上

Posted Apr 9, 2014 on Hotels.com
这是第二次入住了,酒店设施很好,很适合带小朋友。就是清明入住的人太多,听说房间都满了,包括早餐,入住,泳池,儿童乐园等等都要排队,泳池都没储物柜了。服务人员除了门口一个大叔很热情,其他的都没很冷淡